Enterprise Rent-A-Car

Love this place! have had to rent lately, and they are super helpful and friendly, expecially Eddie P. Had an unusual issue the other day, but Eddie kept exploring until he could help me out with it. Customer Service #1

Super helpful — great deals… my go to place for a rental!

I rent from enterprise Newburyport often and I am extremely pleased.
The manager has always been super helpful and friendly. I have had a dirty rental or two but they will fix it in a second if you ask and they were only on crazy busy days.
I am disappointed to see the negative reviews on here and hope they will give NBPT another chance. I have rented from numerous enterprise rental agency’s and NBPT is for sure the cleanest.
It will continue to be my number 1 rental location.

I went in and told them I needed to rent a car and add my friend as a 2^nd driver. We needed the car from Friday to Monday or Tuesday and told them that. They tried to send us off in a Mustang for $ 50 a day, telling us it was a great price for a $ 100 a day car. He did not want a $ 50 a day car regardless of the «deal» so we waited for a Subaru that we were told was $ 30 a day. We were never told that was just a weekend special price. .. the car was returned on Tuesday and instead of getting the balance back from my $ 300 deposit I was charged more. When I called to find out why the manager told me because we kept the car until Tuesday it was $ 60 a day and that my husband said that was ok. I am not married & my friend claims no one called him. They actually charged me $ 60 for Wednesday too because he dropped it off after 5pm on Tuesday and I guess they failed to log it back in until the end of the day Wednesday. We rented it at around 5 pm so I don’t think we should have had to pay for Wednesday when it sat in their lot all day, especially when a special weekend rate was not mentioned or even appropriate when we said we needed it until Monday or Tuesday evening.