Aisthetikos Inc. Plastic Surgery

Came here to get my lips fixed from a poor job of juvederm injections at another facility. Dr. Smith made sure I was completely satisfied before I left here office. She is perfection!

Dr. Melissa Smith and her staff are absolutely amazing. Meeting Dr. Smith was refreshing to say the least. Her office is beautiful and her staff very professional.
I had a great experience I have recommended Dr. Smith to my family and friends and encourage anyone, I’m positive you will feel the same.
Peter T.

Over the course of 18 short months, I had lost my 27-​year old step son in an accident, my husband when he suffered a heart attack (1 year and 10 days later) and had been diagnosed with Stage II breast cancer. After undergoing a mastectomy in July 2014 and becoming septic (when I was accidentally discharged without antibiotics) I required a 2^nd emergency surgery that left my right breast in complete disrepair. Having survived all of this, it was imperative to me that I find a doctor whom I believed had integrity and a competent staff. I had consulted with no less then 12 doctors prior to selecting Dr. Smith in October 2014. Unfortunately I quickly found that Dr. Smith’s staff was anything but professional… on several occasions; when I showed up for my appointments, I found the office door locked during business hours. On one occasion I was left waiting in the hallway outside their office for over 30 minutes, and had to call their Northern California Office in order to find out if I should continue to wait or go home AND I could not get Dr. Smiths office scheduling manager to return my phone calls or scheduled an appointment for meet directly with Dr. Smith to address my concerns. My surgical date for January was set in November, however by 12/​10/​2014 I had become aware of the fact that nothing had been done with regard to any releases, documentation or testing that would be required for my surgery to occur. I was finally able to met with Dr. Smith on 12/​18/​2014, both she and her staff had already been made aware of the fact that I would out-​of-​town from ¹²⁄₂₄ through 1÷6÷2015, however I was assured that everything that needed to be done prior to my surgery, could be handled upon my return. On January 6, 2015 while traveling back to CA from Idaho; on a layover, I received a panicked telephone message from my medical case manager, informing me that Dr. Smith was threatening to cancel my surgery because she had not received any releases from my doctors (PCP, Cardiologist, Pulmonary Specialist) and she had no lab results. For the next 3 days (1÷7−1÷9÷2015) I and many other medical professionals and doctors spent 8 to 12 hours a day jumping through hoops in order to make sure that Dr. Smith had all that she required for my surgery to take place on 1÷12÷2015 (even though the failure to have these things already done, was due to her office staffs inability to handle things in a professional and timely manner). during the course of all this chaos, I received a telephone call on 1÷7÷2015 at 7PM, (after spending the entire day jumping between Mission Hospital and my cardiologists office in Huntington Beach) informing me that Dr. Smith was canceling my pre-​surgical appointment scheduled for 1÷8÷2015, however when I asked if Dr. Smith was still planning on doing my surgery the proceeding Monday and if I should continue to keep my appointment with the Pulmonary Specialist and do my lab-​work on 1÷8÷2015, the staff member who had called me had no answer. at 10AM on Friday 1÷9÷2015 I was notified by Dr. Smith receptionist that Dr. Smith had decided to cancel my surgery and was given no explanation other then I would be receiving a letter in the mail… I understand that Dr. Smith had had two people give their notice and that this had upset her normal office routine, however the complete lack of professional treatment I received from Dr. Smith’s staff (due to her ability to keep her house in order) from October 2014 through January 9, 2015 only further compounded the stress and anxiety already associated with reconstructive surgery. Not only did they basically waste 4 months of my life and make an already difficult situation worse, I found Dr. Smith’s total disregard for ALL the efforts and time; over the course of 1÷6−1÷9÷2015, by other medical professional and her colleagues (in an effort to rectify her staff’s inability to do their jobs professionally) appalling… it is my firm and honest belief that Dr. Smith should stick to administrating BOTOX and should NOT be providing medical attention to ANY cancer patient! I have shared my experience with Aisthetikos Inc. with the American Cancer Society and the KOMEN foundation… AS CANCER PATIENTS WE DESERVE TO BE TREATED WITH COMPASSION AND INTEGRITY, AS WE HAVE ALREADY BEEN THROUGH ENOUGH

I was referred to Dr Smith by a friend and have now been a regular in the office over the last few years for all of my cosmetic needs.
She and her office staff are fantastic at making you feel comfortable and take their time to make sure you are satisfied with the results. Dr Smith has always set realistic expectations about my procedures and the results I have are always consistent with what we discuss. She doesn’t try to push procedures on you or play into your insecurities like other plastic surgeons or the nurses at med spas (which are a joke btw, don’t waste your time or money). Dr Smith has even corrected mistakes from other surgeons that were paid for by my health insurance.
I have recommended family and friends to Dr Smith and they too have been equally satisfied with their results!

I have nothing but stars to give to Dr.Smith. Her work has had trully amazing results on my skin and face. People always say «WOW you look great!» They cant figure out what ive had done. My reply is Dr. Smith Newport Beach. The changes have been simply amazing! I feel great and look great thanks to you and your work. Ill be seeing you again soon and will recomend you to everyone. Thanks