Black, Starr & Frost

I absolutely loved everything about my experience buying my wedding band from Black, Starr, and Frost. I was looking for a specific custom ring that I wanted and they found it at their branch in Phoenix so they had it rushed delivered to the Newport Beach location so that I can see it. Sherry was wonderful and called me to let me know the ring had arrived, and I feel in love with it when I saw it. I wanted to add a few diamonds to it so Michael and Sherry helped come up with the design and rushed it so it would be ready 4 days before I needed it. The jewelry designers did an amazing job with it and it looked better than the custom designed one that the ring company made! Their work was beautiful and delicate. Both Michael and Sherry were great throughout the entire process and they made my ring experience so pleasurable! Sherry even sent me a hand-​written thank you card to my house after I purchased the ring!
I would highly recommend this store to anyone who wants a beautiful ring and memorable experience!

this, being1of the oldest continuous jewelry stores in america, i’d have to give them props for just that alone for starters! plus i LOVE the young knowledgeable asian employees (prob the family that owns the place now) they have! &i LOVE their cute little selection– everything from estate jewelry style to what designs are hot now… it’s not a huge store but the selection is very eclectic&worth the visit!

5 stars all the way! Black, Starr & Frost sets the bar when it comes to customer service.
We strolled in to look at wedding bands after having lunch next door. We were assisted by Michael. He was extremely helpful and knowledgable. He went above and beyond to may sure our experience was perfect. They sure know how to roll out the red carpet for their guests. Don’t miss the lovely outside area/​firepit with a fabulous view!
If you are looking for a nice piece of jewelry be sure to take the time to check them out. We sure wish we did when looking for an engagement ring. Their in-​house jeweler is amazing!