FedEx Office Print & Ship Center

Not much to say because I just dropped off a box with a Fedex label, and didn’t actually do anything in the store. But the clerk was nice, asked if I was dropping off, I said yes, he said put it on the counter. Bam, in and out of the store in less than 30 seconds.
Parking lot isn’t fun, two one way little areas of parking, and the spots are SUPER small. A lot of compact spots that the Housewifes of OC are trying to park their Range Rover in… but I digress.
Fedex Office is located in the tiny square of stores in the middle of the parking lot, next to the urgent care.

Had a rush order for business cards. This location was great did it in less than 15 minutes. Thanks Holly

I had a great experience today. Gomyr (I hope that’s how you spell his name!) was very friendly and helpful. I got a paper pad made and it turned out great! It wasn’t that expensive too.
I dropped off my papers, then went and got some hot chocolate at Moulin, came back, and everything was done. I came earlier on a Saturday expecting it to be very busy but it was just normal busy.
Look for the cocos and it’s in the same plaza.

The manager was very helpful and informed me that they have the latest drop off in Orange County. 7 pm for West Coast deliveries and 6 pm for next day East Coast deliveries. Great tip for my time crunched shipments.

I don’t know why this fedex got three stars. For me, this fedex has given me the best fedex experiences out of all the other fedexes

I don’t know why this place has such bad reviews. That hasn’t been my experience at all. Gamyr is great and always provides exceptional customer service! That is why I always bring them my repeat business. I feel like most people don’t write reviews about businesses similar to this until they have a problem, which gives you an inaccurate perception of how the business actually is. Therefore, I thought it was imperative for me to speak up and commend Gamyr for a job well done.

i wish i could give no stars, just like the dumb employees here gave no f’s when I came in this morning with an urgent 2 page print emergency. i was in a giant rush, and needed a basic 2 page word doc printed. no problem paying for someone to do that for me… they first accidentally directed me to the self service photo printer and then to the regular self service printer. neither machine would do anything accept ask for my money, which i happily gave. the two employees sitting in there had no customers yet refused to acknowledge that i was clearly in need of assistance. they were discussing their weekend plans. i asked for help twice, and after the third machine did not work for me (the employees didn’t even stand up just kept pointing a different machines, the mousy red headed girl was so incredibly bothered by my asking for help. sorry i’m making you do your job that you’re getting paid for… for like the easiest print job ever. phew!) i left because i was late to begin with and could not get help to save my life. the absolute lack of consideration and customer service was appalling. I use the Santa Ana location often for work, but will never support them as an individual again. horrible horrible service!

I work in customer service and this place lacks it. That individual that helped me was by far the worst employee I’ve encountered at this facility. I won’t say who because it won’t solve anything.
I came in today to drop off some packages and didn’t even get greeted with a «hello» the first thing that was said to me was «may I ask what’s in this package». Excuse me, I understand you work for fed ex but why does that matter? You want to know what’s in it so you guys can repackage the box and charge me more? Not going to happen. I had another package that I needed ground shipping for, the price online was cheaper but I knew I couldn’t trust the website because fed ex would try and charge me something different once they process the package, so I went to the actual office. Well, I was right. The shipping price was different from what I was quoted online. Fed ex really knows how to keep the customers coming back. NOT!

Consistently, and not wisely, I have gone to this FedEx office with the same outcome, as it is close to my home, but after today, no more.
Slow to offer help, yet quick to tell me and others that I have heard them greet while I am waiting, about «we can help you but we can’t do this, or we can’t do that, and excuse after excuse about how they do things, etc. etc»., it is less about customer service and more about their meeting everyone with a defensive response. They seem to help when they decide to «notice» you, even though they are 3 deep with help behind the counter and 3 deep with customers at the desk. Bad attitudes beget bad attitudes and I had to smile at another review who identified the person who is presumably the manager as she has no customer service presence whatsoever and has a smart remark to questions asked, to boot.
I will not be back and will tell everyone I know not to go there.

I went in to mail a package to Hong Kong. The manager there (long blonde hair) rudely insisted I needed a zip code for this address. I told her there wasn’t one and that I have sent many packages successfully to this same address in Hong Kong without one. I went back to the car to just double check the address and when I got back she had moved my package over to a side counter across the room. She was SO RUDE! She told me to call fed ex and speak to a representative. I grabbed my package and told her I was going to another fed ex store that would help me mail my package. When I arrived at the other store in Newport the people in there told me that they were getting many complaints about this manager in #100 Bristol location. They sent the package no problem… you see Hong Kong doesn’t have zip codes!!! How is she a manager and not know that? But the worst part is that she is the very first rude Fed Ex person I have ever met and I have been dealing with Fed Ex for at least 3 decades!!!

No line, employees sitting around– really thought I would be in an out. Not the case– it took them 25 minutes to input all the information and out a packing slip and they still didn’t get it right. I paid for the envelope I needed and asked for directions for the nearest fedex location as my shipping needs were clearly not their priority.

I came to this Fedex location an hour before closing on a Friday. I had a massive project I had been working on for work and was not being successful with. In a made rush I I was referred to this location and specicially to talk to Matt.
I brought it to Matt and he took care of everything! It was a particulary difficult project. He worked relentlessly to complete the project, by creating a template, printing it out and made sure things lined up. He was responsive, communicative and direct.
I appreciate all the hard work Matt put into making my project a success!

Yesterday at 4pm I dropped off 373 sheets to be trifolded at the FedEx Office Print and Ship Center located at
3992 Barranca Pkwy Ste A Irvine, CA 92 606. They informed me that it would take about 3 hours. Since I needed the project done by 9am today. I was okay with the time frame they informed me that they will call me when it was ready for pickup. At 7:30PM (3.5 hours later) I received a call from FedEx letting me know that they had not done the job because the folding machine was down and needed service. They did NOT offer any resolution. I picked up the order and did not have time to drop off the project at any other FedEx Office. I don’t think they even deserve a star in the rating. Today I went to the FedEx Office located at 1000 Bristol St Newport Beach, CA 92 660 at 7:30 AM. The FedEx representative at this location was awesome. He apologize for the inconvenience the other location gave me and made my project a priority. My order was done in 30 mins. I will no longer use the FedEx Office located in Barranca Pkwy; next time I will go straight to the FedEx location in Newport. This location deserves all 5 Stars.

I love this FedEx! I printed all my wedding stationary here in a matter of hours. Ever other place I took it too needed at least three days. Ask for Taylor… he’s the best!!!

FedEx is alright. Ive been a few times right by my work and have never had any problems. Sometimes theres a wait to check out but other than that the people that work there are friendly and the prices are reasonable.