Impressions By Donna

Donna was rude unfriendly and took forever to finish the plate. Always ready with an excuse as to why my plate wasn’t ready. Interestingly when I said I was unhappy with her customer service — I got an email the next day saying it was ready. Her bad attitude ruined the whole experience and I consider myself to be super easy going, friendly and not looking for a problems.

The Donna lady is not that friendly at all (or very patient with babies, surprisingly) but the work turns out good so I guess that’s all that matters. It’s not cheap though and it takes awhile. I guess I would go back.

Took my granddaughter in to get her hand prints done for a Christmas gift.
Donna did a great job on the imprints. She returned my emails the same day.
Great communication. Money well spent. Don’t hesitate to get these done.
Little hands grow up fast! :)

I’m extremely impressed by Donna’s customer service. I had my son’s impressions done when he was a few months old and loved them. Therefore, when my second son was born I sought Donna out to get matching impressions. A few weeks later Donna called stating that she wasn’t satisfied with them. She came over to my house to redo them! The original impressions just had a tiny imperfection, but for Donna, it had to be perfect. She mailed them a few weeks later and it was definitely worth the wait. They turned out beautifully. I would most definitely recommend her!

After a horrible experience with another «handprint lady» I was so relieved to find Donna! She is kind, professional and most importantly does great work! We absolutely love my son’s hand and footprint and will be doing many more! Although it seems a little expensive, the products are great quality and will last… very worth it!

Love Donna. She has been doing my sons handprints for many years. I have a two year old daughter now and especially love the girlie handprints with all the cute little details Donna puts on them. Will definitely be going back for future impressions.
This is a great gift for grandparents, friends, and family.

There was a special deal through LivingSocial I purchased for just $ 29!
This place is kinda hard to find. However, once you’re in the shopping center (small) area, the store is located next to KV Nail & Spa. It’s a tiny store.
Donna is very inviting, friendly, and response to your email or phone. She’s been doing the ceramic impressions for many many years! I knew she would do a great job on the hand and feet ceramic impressions.
This is a great way to get as a gift for someone special. Timeless. Whether it’s handprints, footprints, or pawprints… YES! she does pawprints too! =) She sells gift certs too.
Appointment only!
I will definitely come back again! =)

I LOVE my hand prints. It really made my day when I went to pick it up. Clean print, and neat handwriting. I reached Donna through emails and phone, and would always get a quick respond from her.

Went here for my dad’s 61^st birthday present. We did a 3 generation hand print and LOVE it! I’m going back with my mom next time for another 3 generation, but maybe a footprint this time. :)

I didn’t receive any call back from Donna even after 6 weeks of scheduled pick up date. I called her repeatedly and got an answer after calling her 5 – 6 times. After 6 weeks she told me that impression were broken and you will have to come again with your son for new impressions. It look another 4 weeks for new impressions and what I found was completely opposite of what I asked for
1. I asked for round shape and got an hexagon
2. impression color was completely different (green instead of blue)
3. Base color was white even though I asked for other color
My friend also picked up his item and name of his son was misspelled.
I will never recommend this to anyone. Wait of more than 10 weeks and finally you won’t get what you paid for.