Island Dermatology

Dr. Athalye is absolutely wonderful and I mean that from the bottom of my heart.
She is so genuine and really cares about my needs and concerns. She takes great care of me every time I’m there. I would highly recommend her to my family and friends knowing that she would take care of them. Thankyou!

The worst place to go for skin care. They are terrible with appointments and have long waits. I had my daughter on accutane which is time sensitive and they would make mistakes on the prescription so we would have to come back in and could charge my insurance again for a new appointment. The staff is rude and not accountable. Don’t come here or you will regret it. Hardly have I felt a place was this bad, but they are horrible.

Darryl Tibbs is great. I’ve been seeing him for years. The front office staff is rude and constantly giving me the wrong information when I call there trying to coordinate blood draws, appointments, etc. DRIVES ME CRAZY. Please hire some competent front office staff!

Great location! Right across from fashion island. Not a Long wait even if you’re late to your appointment. Great service from the staff!

Darryl Tibbs was horrible! I went in to get refills for my acne. He argued about why he wouldn’t prescribe it but at the same time said he would feel comfortable prescribing it for one week… some crap about ruining the environment. So instead of giving me choices for something better and side effects or how well they work, he wants to insult me and my previous dermatologist. He didn’t even begin to discuss topicals, or other antibiotic side effects and treatment etc, nor what we will be doing after the first week of the prescription he was giving! He just referred me to a different dermatologist and didn’t even give me the one week he was «perfectly comfortable prescribing»! Hellooooo I go in for help with something, you say you are going to help and then don’t?! wtf?!

Horrible service. Rude front desk staff. You never see a real Doctor. All you get is an assistant who in a couple of seconds will put you down and sent you away. Then the unprofessional front desk tell you the ‘Doctor’ needs to follow-​up but there is no appointments available. The give you a business card to call and make a new appointment. For what? Please don’t visit this office never in your entire life.
Go SOMEWHERE ELSE!

The staff is real nice but they definitely need more front office help on high volume days. Ahhh say Monday!!! Or in the mornings in general. My time is just as valuable as theirs. But once you’re there on the appt day it’s a good medical experience

I recently moved and needed to find a new dermatologist. Dr leila was recommended to me from a coworker and i am so happy i ended up making an appt. Not only is she extremely knowledgeable but she really took her time with me. Anyone looking for a dermatologist I highly recommend Dr Leila.

I’m writing this review to warn PPO patients. I went to Island Dermatology because it is in my insurance network. I had a suspicious mole removed and then I received a $ 450 bill because the office sent it to a lab that was not covered by United healthcare. I called the office and they told me it was my responsibility to tell them what lab to use. When I got my mole removed, I assure you that no one asked me this question. I trusted this office and they let me down. They made me feel like this was my fault. The billing supervisor was not helpful at all.

Dr. Nami is one of the very best dermatologist around. His office is very clean and the staff are always so so nice. I see Daryl on a regular basis and he is professional and super friendly to me each time. I always make an effort to come see Island Dermatology whenever I can. Highly recommended!

Called in and asked to get squeezed in today for a consult and the staff was able to accommodate me! I saw Dr channual and she was amazing! So friendly, beautifully flawless skin (good sign since she’s a dermatologist) approachable, knowledgeable and explained all my options for treatment. She was so easy to talk to and I was able to ask questions without her trying to exit the operatory (because so many drs tend to run out after 5mins). The office was immaculate and I felt very comfortable with everyone from the front to the back. I will be returning again next month to start treatment! I Highly recommend Dr. Channual and island dermatology!

Dr Nami was very pleasant and helpful. Removed my sun damage without any negative recourse. I am pleased with his treatment.

I had the pleasure of meeting with Dr. Leela Athalye recently for some dermatitis patches on my hands and legs. She was not only VERY knowledgeable, she was also very down to earth and seemed to truly care about my health and wellbeing. I also appreciated that Dr. Leela did not just prescribe medication. She offered both a prescription and over the counter products like Aquaphor. I am so happy to have found Dr. Leela and would highly recommend her to anyone looking for a doctor who has both immense clinical knowledge and an Amazing bed side manner!

Was very pleased with Dr. Leela Athalye! I came to see her for a few things including yearly freckle check.
Office was busy but able to fit me in, Dr. Athalye was not only kind and made me feel comfortable asking questions, she was extremely perceptive and efficient.
I’d happily refer her and have my husband going to see her next month as well.

My experience with the dermatologist here was fine, but the front office staff was extremely unprofessional. The office checks your insurance before an appointment can be made, and the first available appointment was three weeks out, which I felt was longer than I wanted to wait. I also received a call to recheck my insurance info in the meantime. At the appointment, I waited over an hour to see the doctor. The receptionist was clearly irritated with the patients, and she repeatedly butchered the pronunciation of my simple name until it felt purposeful. Then she announced to the waiting room that my insurance had been cancelled due to non payment, which wasn’t true. When I proved her wrong, she tried to blame her mistake on someone else. The next day, this woman had the nerve to call me again during the workday to re-​ask questions about my insurance. I was thinking about bringing other members of my family here, but now I’m on the fence.

Extremely rude, inconvenient, and unhelpful staff. Unfortunately I am stuck with them for another 5 months… Thinking of how much doctors and nurses make you think they would try to help you with admin since normal people like myself do not understand how to go about situations their first time. I was asking for guidance and the receptionist and my nurse (I’ll save her the embarrassment) completely avoided me and made me feel stupid for not knowing anything. Completely unexceptional and may I mention UNPROFESSIONAL.

Just wanted to follow up on my previous review and add that the new primary care doctor that I got at the beginning of the year gave me the anti fungal medicine that I had been asking for at Island Dermatology for years and cured my fungus problem. Thank God I got wise and went to someone else! So sad that a dermatologist wasn’t the one to fix my dermatological problem… Shame on them.

The doctor’s at this office have been great, unfortunately we have had awful experiences with the office staff. Most recently when the office sent samples to labs that are out of network, resulting in thousand dollar bills, and then blaming us for not specifying exactly what lab we would like to use.
According to the office staff, we should have informed them exactly which lab we wanted our sample sent to BEFORE it was determined by the doctor a sample even needed to be taken. I would discourage anyone from using this office, we certainly will not be.

Good luck seeing a doctor in this practice if you have insurance. I pay $ 500 per month for insurance, and was referred here by my Primary Doctor, and I could not see a doctor AT ALL. I waited a month to see a Physicians Assistant. I paid an additional $ 175 to have some skin tags removed which were bothering me. They BURNED them off rather than numbing and cutting them off, leaving me with horrible blisters which are still there after a month. I’ve had moles removed with dry ice (cryotherapy) several times, and never did it hurt this much or EVER blister. It was always healed within a few days, not weeks. I’m praying that it doesn’t leave scars. I was also MISDIAGNOSED with having a cyst which needed to be removed.
08/​31/​2015 UPDATE: It has been over a year now since I had skin tags removed from my neck. I now have SCARS left on my skin from the blisters. Horribly practice, just horrible!

So I just turned 30… and no… I’m not happy with it. Yeah, older people are going to be mad at me… but you know what, I just… I just need to start now or else I’m going to wake up and go «wtf happened?» Also… with Asians… yeah, we look young but we will reach a certain age in our life where it’ll just come crashing down. So…
Here I am.
My friend referred me here and to see Dr. Channual. Dr. C was super friendly and so fun to chat with. So I told her I wanted to get my skin checked… and… maybe a shot on my forehead just to see how it felt. Hey! We all have to start somewhere.
I had some spots that I wanted to get rid of on my body and my face… and BAM! She got it done. She removed them and it didn’t even hurt and I could barely see any scars. WIN.
She was super patient with me throughout the procedure because I kept fidgeting… haha but she totally calmed me down… and then afterward… she gave me some botox… which surprisingly did not hurt and I was scared cuz I hate needles. But she got them in the right spot and BOOM. FLAWLESS… :D
SERVICE:
I came in and was greeted nicely. The staff was fast giving me papers to fill and BOOM… I’M IN. I didn’t have to wait that long and Dr. C was awesome. BOOM. My face looks good. Look at it… LOOK AT IT.
APPOINTMENT:
It was really easy making an appointment. I called and told them what I wanted done. This is my 30^th bday gift to myself.
AMBIANCE:
The place is really gorgeous… expected for Newport but I could see Catalina Island! Yes… I took photos with my Unicorn [see profile photos] while I was there.
PARKING:
Tons of parking in the parking structure. Free.
OVERALL:
I loved my experience. Dr. C was great. The place is great. My face feels great. I’m going back when I start needing more stuff done. It’s worth the drive. My friend’s face looks good too. :D
WHAM BAM Thank you Doc.