Kaenon Polarized

I brought my shades in here because like a lot of people I had experienced major lens deterioration. The staff was super cool and switched my lenses out right away. They told me it shouldn’t happen again, so we’ll see, but I love the frames. A good company recognizes when there’s a problem and does what they can within reason to rectify it, and these guys are a good company.

Without a doubt these are the best nonprescription sunglasses I have ever bought. The frame quality is great and the lenses are crystal-​clear. Every time I come to the show room the staff is friendly. All I can say is Kaenon is the best!

Love my Kaenon sunglasses. I wear them everyday and I needed a lense replaced. Great customer service. Assistance on the spot. no wait… not a million questions to answer… just walked in and they were repaired perfectly. Love the glasses and that Kaenon stands behind their product.

I have loved my Bolsa sunglasses for some years now, and took good care of them. But I noticed recently that the lenses had become slightly rippled and blurry.
I packaged them up and sent in the ten dollar processing fee to see what could be done and was surprised to receive a brand new pair just a few days later.
Great sunglasses, great customer service!

Just went to Kaenon in Costa Mesa, CA to exchange sunglasses because of lens problem. We were welcomed by very nice front office rep. Then Chris helped us. We received excellent customer service and they couldn’t have been kinder or more accommodating. Left with awesome new sunglasses… even exchange! HAPPY!!!

Their customer service is awesome. I also experienced «spider web» on my lenses and after contacting them, they took care of the issue flawlessly. I ordered another pair of their glasses online based on their customer service care but somehow the website didn’t take the order. The glasses were out of stock by the time I realized they had not shown up at my front door. I again contacted them and they not only found a pair for me but honored the original price! These folks are great!

What can I say about Kaenon? They are, hands down, the best sunglasses that I’ve ever had. The G12 polarized lens I have in my sunglasses are second to none. The polarization cuts down on glare under all scenarios. I first bought these sunglasses for outdoor sports activities (beach volleyball, kayaking, cycling, etc). However, I’ve found that the sunglasses are just as useful in everyday activities from driving my car to doing housework. The frames are built quite sturdy. I’ve dropped them countless times and even sat on them. The frames maintain their shape. It wasn’t until I actually ran over my first pair of Arlo sunglasses with my car that they met their match. I currently have a few pairs now. I have Burnett, Arlo (second pair) and Hard Kore.
What makes Kaenon the best sunglass company is an experience I had with my Hard Kore sunglasses. When I purchased my Hard Kore sunglasses, I bought them with C12 lenses. Though the C12 lens were amazing in providing crisp and high color contrast, I personally liked the G12 lens a bit more. Well, I went to Kaenon’s corporate office and spoke with Brian in warranty services. I explained my situation to him. Brian took a look at my sunglasses and then disappeared for about five minutes. When he came back, he had swapped out the C12 lens with G12 lenses without any charge. Now that is customer service!!! They’ve got a loyal customer for life!!!

gotta say — i’ve had the same problem with «spidering» on the lenses after about a year and a half or so. these were prescription lenses and cost my WAY too much money. i’ll see if they will honor the warranty, but meanwhile, i got a pair of warby parker polarized shades for a third of the cost of the Kaenons — so far so good.

I love my «Jetty’s» which replaced my Von Zipper «Papa G’s». Recently, however, the lenses started to get blurry and it looked like the coating was shrinking and peeling. I thought to myself, «darn, I love these shades but if Kaenon won’t stand behind their product, I’ll switch back to the VZ’s.»
I looked on the Kaenon website and was pleased to see, under the warranty section, that the lenses carried a lifetime warranty! The warranty covered the exact situation that had occurred for me so I called their customer service line and spoke with a rep. The woman that answered my questions, quickly ascertained that I was «local» and rather than shipping my glasses back to their headquarters in Costa Mesa, she offered to let me stop in and they’d handle the warranty work while I waited!
What a great option for me so I quickly headed over and after about 10 minutes I was rolling back to the office with brand new, polarized lenses, clear as glass.

So, I bought a pair of their sunglasses about a year ago. Comfortable and I like the polarization.
One of the nosepads fell off and I have tried several times to contact the company to get a replacement so that I can use these $ 300 sunglasses. They keep promising to mail me a pair but for weeks all they do is promise. No delivery.
I have offered to drive to pick them up – no response. I just wish that this company cared about their customers rather than just caring about the money. Too bad, a terrific product ruined by apathy on the part of the officers.

I’ve owned a pair of Kaenon Jetty glasses for about a year. The lenses developed a weird pattern on them so I decided to stop by their corporate store in Newport Beach. The warranty guy came to the front and said no problem — manufacturing issue. Give me 5 minutes. After he came back out he had replaced the lenses with brand new ones and I was on my way. It doesn’t get much better than that for a manufacturer to stand behind their product.

Awesome customer service from awesome people!
I didn’t know if my glasses were out of warranty or not so I called and spoke with Brian in warranty repair. I was local so he asked me to come by so he could look at them. After more than a year the reflective coating on one of the lens started to chip away. Truth be told, it was probably more to do with the heavy wear and tear I put on them and not because of any defect. When I went to their Newport Beach location, Brian had gone to lunch but Brittany said she could help me. She took the glasses (Kaenon Hard Kore’s), disappeared for a few minutes, came back with a brand new pair of lens inserted, thanked me for coming in and wished me a happy day. It was one of the most easy, hassle free, customer service experiences I have ever had. These two Kaenon employees are a dying breed. Given the same situation most companies would rather sacrifice a happy customer for profits which is exactly why I will be a Kaenon customer for life.

I don’t think I’ve written a product review on Unilocal yet, but I just had to search out this brand and let you guys know how much I really love my Kaenon sunglasses.
I have been wearing the Eden with the copper lenses for about 2 years now that I bought here in town at Schaeffer Eye Center. I will wear this brand as long as they continue to make these outstanding sunglasses. It literally «hit» home to me just this past weekend that these glasses were made with sports in mind. I already knew about the athletes in a ton of different sports that swear by them, but I bought them because I like how they look (mine are a feminine style) and I absolutely love the polarized copper lens. I work outside a lot and these are great on both sunny and cloudy days. Then, this past weekend, I’m throwing the baseball with my son, and I’m encouraging him to aim right at my chest and throw it hard. He did, and I blinked or something distracted me (whatever, lol) and I got tagged right in the face. Ouch! The good news is that I was wearing my Kaenon’s and they deflected most of the impact. I have a little swelling and a «baby shiner» and I can «feel» the outline of the sunglasses from my eyebrow past my nose to my cheek. I can only imagine what I’d look like if I hadn’t been wearing them. Besides protecting both my eye and my face from more extensive damage, the frame and lens are in perfect shape. Not even a scratch on the lens or the frame. The alignment is probably a little off but I can’t tell it to look at them.
With that said, I’m sold for a lifetime and would recommend you checking these out. The price is equivalent to Oakley, Maui Jim and other sports glasses. They have some different lens shades, but I am a fan of the copper (amber) lens, personally. I have not seen them anywhere except Schaeffer Eye Center here in Birmingham.

My Husbund and I bought our sunglasses from kaenon, And they are the best we ever had. And the company treated us highly. The best service.

Not sure if this will even reach anyone before they waste their money on a «high-​end» pair of sunglasses but I thought it was worth mentioning just in case it does help someone. This company is seriously a joke and their products are not worth the price tag. They’ve been «working» on a warranty issue with my frames (which fell apart after 6 months) since January and they can’t get it right.
The end of Dec. ’10 my frames started peeling on the inside and then part of the side label fell off. I took them back to the store where I bought them. Kaenon replaced the frame, but the frame they sent me was also defective as in part of the label on the arm had fallen off. So, then sent the store another pair which was also defective from a chip incurred while the lenses got swapped out. At this point I decided to contact Kaenon directly. They seemed concerned and offered to work with me directly at which point I sent in my glasses. A new pair came back and it too was defective as it too was chipped from replacing the lens. Then I discovered another problem which was caused when they swapped out the lenses. The lenses had compression issues that arose from the new frames. I sent them back, which now is a month ago from the day I write this. They told me I’d have my glasses back on April 11 and I have still not gotten them. I’ve emailed them twice since then and spoken to a manager yesterday and they have never gotten back to me about my glasses.
So, you have a company that offers supposed high-​end products that are in reality very poor quality topped off with horrible customer support. Stick with more reputable sunglasses like Oakley, Rayban or even my old Spy’s that I put prescription lenses in are way better then the crap this company pawns off as high-​end.