Taxi Maxi

I Unilocaled taxis in the area near fashion island which doesn’t have any taxi services on site and called taxi maxi, spoke with dispatcher, then got a call from our driver 5 mins later. We had Jeffrey Sandler as our taxi driver from fashion island to south coast plaza mall then back to pelican hill resort 3 hours later. He was prompt and communicated with us on our eta plus he was friendly. I highly recommend Jeffrey as your taxi driver.

Taxi number: TM777
We were in in exiting the balboa pier parking lot, when the taxi driver started to reverse, despite Our car being directly behind him. We honked the horn and yelled «hey» because he was about to reverse into our passenger side, where there was a child! He then pulls up next to us, and rolls down his window to say, «a bunch of Dicks you are taking up that lane. You must be the smartest in your dips*** family.»
We were baffled. To be verbally assaulted over his mistake, and to
Have an 8 year old hear that was inappropriate. I highly suggest you reprimand this driver And consider your screening process. I will be sharing this story on social media. It’s a shame that your taxi driver gave us a bad impression of your service. Until now we have tried to support Newport taxi companies, but will now be encouraging our friends to use über and Lyft.

They were on time and very helpful.
I called with 1 hour notice for a minivan and I got great timely service.

Please don’t use them! Seriously guys. I mean it. My mom called way ahead of time and the guy she spoke to seemed reliable but then she called again the day of when we needed the service and a different guy answered and the price she was quoted was not honored. And then the guy never shows up! We called and called no answer. And so we had to call yellow cab. Stupid cab service. So no cool.

This was honestly probably the worst taxi ride of my life. Not only did it cost me almost $ 80 for what should have been a 15 minute ride, but the taxi driver got lost. Additionally, I have called Taxi Maxi at least 5 times now and left messages but no one has gotten back to me. Their customer service is horrible. I would not recommend anyone using Taxi Maxi.

People who are thinking of taking «Taxi Maxi,» BE WARE! My experience today with Taxi Maxi is unbearable because they are so horrible and dishonest. First of all, they are really bad with the pick-​up location, and they are rude to the customer. Second of all, they don’t use the cab but personal car that doesn’t have meter to count how many miles in total. They try to cheat you as much as possible by taking you to different places because they think you don’t know where you are going. As a result, they overcharge you for being an idiot to use their service.
Today while I came back from LA, I was looking for Taxi because I was scared that I was going to be late to work. At first, I was going to use Über app because I heard it was cheaper, and I was able to get $ 30 discount on my first ride. However, I could not get the verification text, so I decided to call Taxi Maxi instead. According to Unilocal,they don’t have high rating, but I still chose them just to give them a chance, and I remember using this service once in the past, and it was good to certain point. But my experience was not the same this time. The bad impression started since I called the operator, and he was very rude to me. I emphasized that I was at Tustin Metrolink Station, but he did not listen to me. He thought that I was at Irvine Amtrak Station, and according to what he said, «5−6 cabs are waiting in line there right now!» Because that wasn’t the right information, he said he was going to send someone over to pick me up. I waited about 15 minutes then the driver called me saying he was about 2 mins away, and he was in the Yellow Toyota Prius. He picked me up and everything seemed to be sketchy.
Once I got in the car, I already knew that he was going to overcharge me since there was no metering. Because I have taken this before and I knew where exactly I was going, I knew something was up. You know he took me to Santa Ana, then Newport Beach, and finally came back to UCI. I asked him how much in total, and he told me it was «$ 47.» I got freaked out because I paid about $ 20 last time, and I was like «Why is it so expensive? Last time it didn’t cost me this much.» I tried to calm down and showed him that I knew what I was doing. For that reason, he agreed with $ 22, which sounded about right. I was right on time to my work but this wasn’t the good experience.
What happened today taught me a lot, seriously! If you still decide to use Taxi Maxi, make sure you ask them for the cab, not personal car! What I tried to say is that Taxi Maxi is not always like that. You just have to know what you are doing, and especially if this is your first time, I don’t recommend this service, or any service that doesnt have meter!

So well ahead of time, my wife books with Taxi Maxi for 5:30 p.m. this evening, going from Irvine to John Wayne. She goes out and waits… and waits… and no-​one shows. So she calls the office. They report that the booking is in the system all right, but they guess the driver must be a no-​show. So my wife asks if they can sense someone else — and the answer is ‘no, we can’t.’ Seriously?!
If you have a taxi company that’s small enough that you cannot replace a no-​show driver (like, *at all*, never mind with a small delay), then you cannot afford to have drivers who don’t show up. Anyone with a grain of common sense, never mind business acumen, knows that.
So whoever that guy or gal is who left my wife on the kerb tonight — I hope you have the good sense to summarily fire them Taxi Maxi. Otherwise your business model is doomed. We certainly won’t be using them ever again.

Absolute WORST taxi service that I’ve ever experienced. Called and spoke to the driver directly who seemed very helpful and assured me that he could pick me up in 20 minutes. After 35 minutes I called to see if he was getting close only to learn from the dispatcher that they had no record of my reservation and there were not any drivers in my area! Furthermore, they had no idea who I spoke to, even though they had my address on file from my previous call, and they actually indicated that they highly doubted that anyone would be picking me up. «I don’t see that any drivers are anywhere near your area».
When I asked to speak to a supervisor I was told that «he was probably unavailable» and there was no attempt made to connect me. Needless to say I missed my appointment because I relied on Taxi Maxi. I don’t know how a company with such such horrendous service actually stays in business. Don’t take a risk with this Taxi company.

I previously used Taxi Maxi for years with no troubles but it seems like they no longer want business. I sent in my reservation as usual and it said I would receive a phone call in no more than 20 minutes to confirm. After an hour of waiting, I call then number only to receive a voicemail message. After 6 hours I receive the same. I chose an alternate option on their automated system and got to a person who said I did not have reservation and could not guarantee someone for my flight the next day. That was the last time I’m using Taxi Maxi and am trying Yellow Cab. Screwed yourself over this time Taxi Maxi.

Absolutely awful. I made an appointment to be picked up for a ride to the airport and they never showed up. When I called to find out what happened, the man on the line was not apologetic, said the driver designated to pick me up wasn’t answering and all the other drivers were out on other jobs. So I wasted my time making an appointment for nothing and had to find alternate means to get to the airport on time. So disappointing considering my first experience with them was good, however, I will never use this company again. Completely unreliable.

I would also just put a negative star if I could. It’s 6:30 am on Father’s Day Sunday and this guy is cleaning his car under my window. Has his drivers door open with the switch in so it dings and dings. The sound is annoying and frustrating. Woke me from a deep sleep. Than he takes out the mats and continues to beat them. It’s been going on for 20 minutes. This guys has no consideration. My husband went down and they guy was just rude. AVOID AT ALL COST.
My husband called their dispatch and they just hung up before anyone was able to talk to him. WOW talk about great customer service.

Never, ever use this company! I called about an hour and half before my wife needed to be picked up at 7:15 pm. Airport is 5 minutes away. They called at 7:20 pm, stated that none of their drivers would take the fair and advised us to call another taxi company! Are you serious? Thanks for making my wife miss her flight and ruin our Memorial Day weekend. I will make sure I report your business to every POSSIBLE review site possible as well as contact better business bureau and any taxi oversight agency possible. No wonder companies like Über and others are killing your business model. I just noticed other reviews and it appears this company does this all the time. Sounds like the company refused short rides and will only take long haul fares. I am shocked!

I used this cab yesterday. Very friendly and were quick for a pick up. My boss car broke down and we were stuck on the road. Total life savor!
Thanks so much!

No show for my ride to the airport today. When I called back after my taxi did not show up on time they were unapologetic and said it would be not too long, specifically another «15 minutes» … This might the first time Unilocal has let me down.
Maxi taxi was a no show, bottom line. Other companies at least call if they are at all late– maxi taxi did not even have someone dispatched to call me.

I had the pleasure of using taxi maxi for the first time last night. And after a few bad experiences with other taxi companies this past year i was on the hunt for a new go to, the hunt is now over. Our driver Mehran picked us up and was very pleasant and got us to our destination quickly. About 20 min after he dropped us off I realized I left my phone in the cab. I called him and he came back in 10 min and my phone was still there. Huge relief. I will without a doubt use this company every time.

I called them at 1:30pm on a sunday to be picked up at 2:30 that same day for a ride to the airport (from costa mesa to john wayne)
At 2:45 i called back just to have the woman tell me that no reservation was written down and that they didn’t have anyone available, she then told me to call someone else.
Unreliable. Unreliable. Unreliable.
How can anyone do business like this???

I can’t tell you how much I dread taking taxis to the airport because of one really bad incident with another taxi company. I found Taxi Maxi on Unilocal,which had mostly great reviews and decided to go with it. It was easy, I booked online and got a confirmation pretty quick.
I’d given myself an extra 15 minutes just in case the taxi doesn’t how, since it was an early morning flight. But surprise surprise, the cab driver arrived 15 minutes early but said to take my time and he will wait. He was very pleasant and courteous, and it was a pleasant ride! I wish I’d got his name so I could request for the same guy next time.
They use Square for credit card payment so you can have it sent to your email, which is a convenience when you are travelling for work.

Wow, I have had bad taxi no-​show appearances over the years, but the last three times I have used them, they were on time or a little early. Bravo !!
My most recent experience the driver called and said he would be 4 minutes late. sure enough he was. But actually right on time!!!

I recently needed a ride to John Wayne airport from my home in Santa Ana, and I found Taxi Maxi after a quick search. The first thing that caught my eye was that you can make a reservation on their website, which gets you a 20% discount.
The next morning I received a text saying my cab was outside (5 minutes early, no less), and I walked out to see a shiny new yellow Prius. The ride to the airport was pleasant, and the driver even asked my opinion on whether the route he was taking was best (it was). I was able to pay with my card via a Square reader on an iPhone, without the usual b***-busting you get from cabbies when you don’t have cash.
This experience would already have warranted a high rating, but the icing on the cake is that after I realized I had left my sweater in the cab, I texted the driver and let him know. He offered to come by and drop the sweater off at my house after I returned from my trip, which he did without so much as a second text from me. He even remembered my address!
In short, this is a courteous, high-​tech, stand up taxi company that will not disappoint you and might even save your ass.

I had to go to my friends wedding in orange county but was hesitant because I had to catch the last flight. i live in the bay area. Sorry its lowercase and poorly punctuated im still in the airport. I was nervous because it was the first time I was away from my baby Lucas. He’s 7 weeks & half right now. I wanted a reliable taxi service, so I went to google and Unilocal.I chose taxi maxi because of the catchy name and recent good reviews.
When I called to schedule, the lady was very friendly and answered my questions about traffic and anxieties about being late. I said 7:15. The driver called me at 7:12 & waited for me to say goodbye to all my friends. He was very patient & friendly. He took my bags & we made small talk in the car. I was very comfortable. I’ve experienced rude taxi drivers in NY & weird ones in Vegas. I mentioned the 10% off Unilocal offer & he happily gave it to me. The taxi is also roomy like a small van, not a sedan.
If I were to judge the company just on him & the person I spoke on the phone I would say 5 stars.
Good luck!