AMC Newport On The Levee 20

Same issues as other AMC theaters involving extremely over priced concession items. but at least this location has self serve butter for your popcorn and one of those amazing coke machines.
Also like other AMC locations this place is extremely outdated. it first opened in 2001. and it has the feeling of a theater that was opened in 2001. Fun for nostalgia purposes. but as the years go by it’s just becoming more and more run down. (It doesn’t help that it’s a part of the almost defunct mall at Newport on the Levee. which is pretty rundown itself).
The theater seats were also very uncomfortable. maybe we’ve been spoiled lately with all the reclining seats at new theaters. but these seats seemed overly stiff. even compared to other older theaters.
The staff was cool. it was nice how not crowded it was there. well for us at least. maybe not for the theater itself.

Great atmosphere but, the theater my wife and I sat in to watch «The Conjuring 2» had mice.

Worst movie theater and AMC I’ve ever been to. The food area always has something down or broken so your food options are always limited. Restrooms are always a mess and smell horrible. And the theaters? I’m convinced every seat is filthy and covered in who knows what! Not to mention they are so uncomfortable! I avoid this place at any cost. Even if I get free ticket offers its that bad to me.

Last night I went here for a pre-​screening of Mother’s Day. We used to go to Newport’s theater all the time, but haven’t been in a while. This visit reminded me why I don’t make the extra drive to see movies here. Upon getting to the theater I of course wanted to grab some popcorn before the show. The staff working concessions where not the best when it came to customer service. I was the second person in line and it took a good 10 – 15 minutes to get a popcorn and drink. During that time there were multiple complaints, and the staff really didn’t seem to care about helping those at the counter. Once in the theater we had to wait 40 additional minutes for the movie to start because of technical difficulties. Since the movie was free from a friend who received the passes, I didn’t seem to care too much about that. Overall it was just an «OK» experience, and I likely won’t be going back anytime soon, unless I get free movie passes again.
Tip — Make sure to get your parking validated after the movie to save a little cash!

Good customer service, average theater. I took one point because you have to pay for parking and another because the restrooms don’t smell the greatest. However, I would like to add a point because they seem to hire people with diverse abilities. Overall, great location and the place is never too busy or crowded.

We are planning a trip to Newport Aquarium this weekend, and thought we might catch a movie while in town. AMC Newport on the Levee 20 seems to be the main theater in town. But after reading the reviews and also calling, well… I think not. Recent reviews from 2016 seem to mostly indicate poor conditions there. And do I see a photo of a dead rodent among the photos for this place? I hope not.
So I decided to attempt giving them the benefit of the doubt, and called during my break at work. After some time on hold, someone, female picked up and said, «Hold, please,» and without waiting for me to agree, placed me on hold. More than 11 minutes later, I had to hang up and go back to work from break time. That was poor customer service, to say the least. We will not be patronizing AMC Newport on the Levee 20. Time to check the Cinemark and Rave theater reviews.

Needs an update. Seats have rips, holes, dirt everywhere. Can’t accept e-​tickets for Marvel movies apparently. $ 4.49 for a SMALL soda. Theater 4 has a crackling vent. It’s apparent that no one will put some money back into this place. Drive the extra bit to Oakley or down to Florence. Cinemark is way nicer.

I’m not sure how to rate a theatre really so I’m just going to shoot here. It’s a large, visually impressive theatre. There’s lots of seats and they are big and comfy with cup holders which is good. We got a big container of popcorn which could be taken to the condiment bar and buttered to your heart’s content (which is a lot in my case) Since we got the large it was refillable which we definitely took advantage of before leaving as was the sodas. I also got some nachos which is a movie staple for me and quite frankly for $ 8 what I got was pathetic. I got a decent size thing of chips which came in an individually wrapped bag and a very small thing of cheese. They didn’t even bother to put hot cheese on the chips like every other place I’ve ever been. It was just bag of chips and tiny container of cheese in a big elaborate box (sorry I usually take pictures of food but I was in a dark theatre and didnt think it was appropriate to do a camera flash) I had about a quarter bag of chips left when I used up the last of my cheese. There was even a spot in the box for salsa which would have been nice. For such an expensive thing of nachos I expect a lot more. As for the theatre itself it’s big, and looks nice but that doesn’t make it worth $ 10+ a ticket to watch a movie here. There are better, cheaper options elsewhere to see a movie in my opinion.
Theatre 5 out of 10
Popcorn 6 out of 10
Nachos Ripped off out of 10

AMC is getting serrrrrrriously run-​down. This place is somewhat in between a 1 – 2 star for me. This place used to be tolerable and now I don’t think I will be back at all.
Number one issue: cleanliness. The women’s restroom smelled so bad I could smell it down the hallway before I got there. When I was inside it was a total wreck and it reeked. Which brings me to my next issue — total lack of concern.
Number two issue: lack of concern. The icee machine was broke and leaking blue icee all over the tile floor meanwhile employees walked the long way around it, and the girls at the service desk are LITERALLY braiding each other’s hair. WHAT?! I had to report this, as someone could have seriously hurt themselves.
Number three issue: the construction. I get it. But all exits were blocked off except for one and there was a huge line to get out. Not to mention weird parts of the garage are blocked off with no directions and cars are just circling around and even driving the wrong way to find a way to get out.
Number four issue: laziness. We came here recently and the couple in front of us didn’t drink so they asked for a cup of coffee and they said they «didn’t have coffee because someone last night didn’t clean out the machine.» WORD FOR WORD said that. The polite people in front of us responded: «Ok, can we get two cups of tea instead?» Only to hear back, «Yeaaaaaah see it runs through the same machine, so we’re out of both.» WHAT THE WHAT?! The couple now dumbfounded ordered two waters, and ask themselves, couldn’t they just clean it? Which is exactly what everyone else in line was thinking.
And this is where I leave you folks. AMC’s (at least this one) totally philosophy here is that they are so lazy that they would rather not sell products in order to avoid taking 5 minutes to clean something. And we just cannot put up with this anymore. I’ll see you over at Cinemark.

We was there on Jan 24, 2016 to see Forest. We went to find our seats and was disgusted at the condition they was in. The seats was gross and haven’t been cleaned in a long time. They had visible spills and just ground in dirt that it took us forever to find a couple of seats that was decent to sit in. The seats need to be cleaned asap. It is ridiculous to charge the high prices to see a movie and they don’t even take care of the theater.

I lived in Newport for a whole year on the same street as the Levee and never went to see a movie here. Mostly because I just avoid the Levee at all costs.
A couple days ago I took myself and my cousin who was in from California to go see «Sisters». It was brought to my attention that living in downtown, this is the closest «big» movie theater. I ordered our tickets online through Fandango the night before.
This was a Saturday, around 1 PM. It was really hard to find a parking spot in the parking garage. (It also took us twenty minutes to get OUT of the parking garage.) We had to wait forever for the elevator being parked on the very bottom floor. When we got inside the kiosk for printing our tickets kept having issues. Then I realized that you buy your tickets on the first floor of the Levi, then you have to go up two more floors to where the theater actually is?
We basically got into the theater 15 minutes late, but thankfully for movie previews, we didn’t miss any of the actual movie.
Going to see a normal big time movie is so EXPENSIVE. I spent $ 18 on two tickets. Another $ 20 for a bottle of water, a medium soda and two bags of sour patch kids. Parking at the Levi was $ 3. So spending $ 41 for two people to see a movie is ridiculous.
I will give the AMC credit for it being a larger movie theater that the theater we sat in was small and cozy, and had really comfy seats. I did enjoy that while seeing the movie.
Basically, if you have to go see a movie here. Park on the street or in a lot, plenty of parking in Newport. Make sure you go to the movie, at least, twenty minutes early, you can walk around the Levi to kill some time if need be. I would just buy the tickets there instead of ordering them online. Oh, and do the old school thing of buying snacks at Walgreens, putting them in your purse and sneaking them in.

Our first time here in quite awhile. The snack bar looked in need of a cleaning. I noticed that they’ve now put it on the customer to get their own sodas, it’s very sticky and not clean. The popcorn was cold. The theater itself is filthy and in BAD need of cleaning and overhaul. My wife went to use the restroom prior to our movie starting, she came back very quickly and told me it was filthy, out of all paper products, and all the trash cans were overflowing.
I doubt we’ll be back anytime soon.

We went to the Levee for a different experience. I really wish the theater would clean the seats –they are icky.
I know this costs money but perhaps you could use it in your advertising as a differentiator — have the cleanest seats and they will come. There is no reason for me to pass Rave in Florence to go to Newport so give me a reason to.
We also bought tickets ahead and really don’t get the convenience fee-​I am charged extra when it costs you less if I buy online. And we then go to the kiosks to get our tickets which are offline and/​or out of paper so we had to get in line anyway. Can I have my fee refunded since this was anything but convenient!

Sad operation… Sunday after a holiday and only one person sling tickets, 3 kiosks down with no paper and lines backed up with over 80ppl. This is all on poor management, poor scheduling and poor staffing. Get your act together.

This was a very typical theater housed in a weird but interesting building. I had to take an elevator and an escalator to get to the theater. There was no clear signage or visual
aides. This is definitely a more technology forward place. The refreshment machines were all touch screen and seem a little hi-​tech but we’re fun to use. I went to see the new Straight Outta Compton film and it was packed! Because it was a screening and the film has not come out yet there I had to sit in the 4^th row from the front. It was actually a really good seat! Staff and security asked folks to identify empty seats and to consolidate so I didn’t have that weird «is anyone sitting here» experience that I usually have at my local theater. The only part I didn’t like so much was paying for parking. There are only 2 machines on the levee and the line is ridiculous! Complicate that by folks whose wrinkled dollars aren’t excepted by the machines and folks getting off of the elevator and it’s a traffic jam. I had to have folks give me the money and use my card so the line moved faster.

This theater is great for the convenience and size, but I am not a fan of the parking situation here. Your parking fee will be discounted by the theater, but I really hate you have to pay to park at all, when movie prices are already exorbitant.
AMC Theater has 20 screens, including an IMAX screen, and 3D options as well. The concession stand has a great variety of options, so whether you want something snacky like popcorn or candy, or you need more substance like chicken fingers and curly fries, they have you covered. The theater even has a bar, so you can have an alcoholic beverage while you watch your movie (I haven’t used that yet, so I can’t really review it).
The theater is also conveniently located, so if you have friends from all around town wanting to meet up for a movie, this location may work well for you!

I really love this theatre, this is the second time I’ve been to see a movie here. I saw Jurassic World in IMAX 3D and the movie was amazing. This theatre is the closest IMAX to where I live in Lexington and it hasn’t disappointed yet. The theatre screen is huge and the sound so clear and totally surrounds you making you feel part of the action.
I love that their concessions stand has frozen drinks like frozen coke here and the coca cola freestyle machine to make your own personalized soda. AMC does a great job keeping this theatre very clean.
I can’t wait to come back again and see another epic action movie like this on their IMAX screen.

I’ve been coming to AMC Theaters for years now. From the AMC Empire in Times Square & other locations scattered throughout NYC to various theaters I might visit on vacation, so I was excited on moving to the Cincinnati/​Northern Kentucky area that there was an AMC nearby.
Not so excited that it’s part of a complex where you have to pay for parking, but if you turn in your ticket stub at a booth, you get a discounted rate of about $ 1.25, which, while it’s not the same as parking in the lot of a theater at some shopping mall, beats a more expensive alternative.
The complex it’s part of includes the Newport Aquarium, a Barnes & Noble (the only one for many miles — can Kentuckians read?), restaurants, one of which recently made headlines for kicking out one of those hillbilly Cyrus people out (hooray for standards!) & various low-​level dirt mail shops, but this review isn’t really about those.
I will say that I really regret the closing of Claddagh, though. If there’s one thing this area does not need less of, it’s decent Irish restaurants. I’m sad to see that place go.
On my most recent visit to AMC, I was there for a screening of Jurassic World. I’m a longtime member of AMC Stubs, their club, which for roughly $ 12 a year, allows you to accumulate points for free movies. You accumulate points by purchasing tickets & concessions. This is also disappointing: Regal Cinemas, a competing theater chain, does not charge for its rewards program.
I picked up my Jurassic World poster, which was supposed to be exclusively for Stubs members, but seemed to be there for anyone & everyone & while I could have argued this point with the high schooler on duty, decided against it.
The restrooms were clean, save for a few unflushed toilets. What’s the problem guys? Please flush the toilet — they make it easy for you. The team behind the concession counter usually works pretty quickly & there are a couple that are always very polite. And I don’t know what it is, but as far as movie theater/​ballpark/​quick serve pizza goes, whatever AMC offers, it’s really a cut above the competition. They also have one of those mix & pour your own Coke machines, where you can give yourself diabetes in the flavor of your choosing & come back for a refill before the trailers begin.
In all honesty, when you get over the hassle with parking, it’s a great theater in an amazing waterfront location. There’s a beautiful view of downtown Cincinnati if you have time & can endure the unfortunate fact that 29% of adults in this area smoke (I hope that if you’re reading this you’re part of the 71% who has picked up a newspaper since the 1960s & knows that smoking is bad for you), you can enjoy a nice walk outside before your movie, dinner at Dewey’s, Five Guys, or someplace else & then a great summer movie. There are still a few more to come!

I don’t know if I can ever see a non IMAX 3D movie again! Sound and picture is bar none. Seats were very comfortable. Only complaint was the ticket taker gave us just 3D glasses, not IMAX as she was supposed to & for a little while we couldn’t figure out why it was blurry.
Clean theaters. Friendly staff.
Like the self serve soda and frozen coke!
PS Jurassic world was AMAZING, possibly better than the original!

I wasn’t sure how an AMC movie theater could get less than 4 stars. As a chain, they are good at being consistent. The theater itself was good.
There were two things that brought it down for me. One was the configuration. It was odd to purchase tickets on the ground floor, then have to go up to the third floor to see the movie. It was strange to have a floor of shopping and dining in between. The other thing that bothered me was how hot the theatre was. I had my sleeves pushed up, and was really uncomfortable. My daughter stated to complain that she was sweating.
Make sure to get your parking validated. It brings the price down to $ 1.25.