Diva’s Nail & Day Spa

I have absolutely no clue why this place has a four-​star review. I walked in because I was meeting an friend near by and decide to get an gel manicure after seeing the positive review, but it turned out to be a huge disappointment.
I cannot honestly remember how many times I have done gel manicures. Usually, Chinese and Korean are pretty good at the nail skills and art and Vietnamese are kind of lack the skills. It is also not hard to tell the skill difference based on prices they charge. This place is run by Chinese and Korean and they totally ruined in the previous impression I had. The lady did not clean my dead skin at all and did a horrible job for the manicure. The edge was not in shape and the color was not even. 2 of my nails cracked the second day and I paid $ 30 for it. Never going back!

Diva is as good as it gets for pedicures, manicure! Their service is excellent .
The place is spotless — there is a liner for the whirlpool, fresh for each customer, and the tools go through a sanitizer like you see in a dentist office.
1) For a $ 15 manicure you get: ‘the regular stuff’ plus paraffin treatment and a *shoulder/​back massage* while the paraffin sets for a few minutes.
2)The salon is extremely clean, and is inviting and cozy despite being a reasonable size.
3)The staff are all extremely friendly, and I’ve never had anyone do a less than great job there. It’s sort of a ‘family feel’
4) Pedicures — amazing foot/​leg massage followed by a HOT STONE rub down on your calves and feet. The stone massage and the hot wax treatment for your heels are both awesome! So relaxing, like being at a spa.
I love coming here! They are thorough and kind.
Fantastic experience!!!

I want to give this place a better review because I had such a good experience last time but the experience this time has really left me quite shaken.
It was close to closing time when I called but they said they could stay open longer. They clearly didn’t consult the guy who was going to be doing my nails because be was less than thrilled that I was coming in close to the end of the day. And to top it off, I had existing gel nail polish on. So instead of letting the gel nail polish soak in acetone as long as it needs to safely come off my nail, he starts aggressively scraping and filing it off and completely destroys my nails in the process.
I actually started crying when I saw the end result. And not in a princess «omg I broke a nail» kind of way. But as in it’s not just a matter of cutting them down and fixing them, I have to literally grow half my nail back.
So insanely disappointed. Needless to say I stopped the manicure and didn’t let the man finish. They put some nail strengthener on my nails and didn’t charge me.

Best manicure I’ve had in a long time! Just the «classic» manicure gets you paraffin wax, shoulder and hand massage, and choice of a huge selection of quality polishes. Very skilled and friendly staff. Pedicures was fast but had all the same perks. Definitely coming back! Check their website for coupons before you go.

I read the review about tris nail salon and decided to give a try. The place is very clean and the owner is very polite. But the technician was not trained well and very lousy job on my mani cure. I’m not happy with their service and would not recommend this place.

You get a hot stone massage, scrub, and rubdown for your feet, and a paraffin wax dip for your hands… as a part of the classic mani-​pedi. That’s a fantastic deal. My mom and I walked in early on a Saturday afternoon. They got to us immediately, and our nails look great. They also gave me a punch card — 10 manis and you get a free one! I’ll definitely be back.

Service has really gone downhill in this past few years. Recently went in just for a pedicure and was truly disappointed. It seems like the technicians are much more interested in turnover than in customer service or quality. My technician advised me that «next time» I should try the callus treatment. When I asked her to add it onto my current service, she informed me it would be $ 10, and hastily slapped it on. After waiting 5 minutes to remove the treatment, which she applied unevenly, she told me to get the treatment again next time I was in, since it «didn’t work that well» this first time. I was still charged. A different technician came over to paint my nails and I asked him to even out the work the prior tech had done. My nails were uneven and jagged, even after asking the tech to touch them up. I left the salon with a $ 45, sloppy looking pedicure. When the tech saw me examining my nails he asked if I wanted another coat of polish, as this would fix the mediocre filing/​buffing/​overall grooming. I’m very disappointed in the direct Diva has gone, and will be finding a new salon to frequent after this poor experience!

A friend of mine strongly suggested that I needed a pedicure. She was blunt about it, so I went looking and found Diva on Unilocal.
I went on a weekday and was there with five women doing the same thing I was: getting a pedicure. Since this was my first pedicure ever, I really didn’t know what was going to happen. I can say I was treated very nicely, was scrubbed, rubbed, and de-​callused ($ 10 extra), hot-​stoned, and heel-​waxed. Very nice.

Very clean place. Sanitation is on point here. The gel manicure is very affordable ($ 30). Only down side, my manicure wasn’t exactly perfect. Michael took amazing time and care to paint my nails, but the sides were missing paint. To the normal eye, they’re perfect, but I work in the film industry as a makeup and FX artist, and every team member on set will definitely be telling me he missed a spot. Other than that, I actually highly recommend this place.

Their customer service is exactly what it should be and some. Everyone is so nice, salon is very clean, well maintained and this isn’t your run of the mill pedicure. You have your normal massage chair and starting procedures then they break out the callus remover cream to soak your feet ($ 10) extra but worth getting. Hot stone message along with an almost deep tissue leg and foot message for more than two seconds. Bath crystals, paraffin treatment, probably a few things I am forgetting and then when you think its done nope you get a neck ans shoulder massage while your nails dry. Enough said. I am picky and critical about good service since I am in the industry and I certainly give credit where it’s due! @ $ 30

I’m surprised to see that there are negative reviews on here! I’ve had nothing but good experiences at Diva, Newton. Michael is my favorite, I highly recommend requesting him. He gave me the best pedicure of my life. I went yesterday for just a gel mani and he was aaaamazing — really took his time «getting it right,» and even compared my nails to make sure they were the same length. Paraffin wax treatment and a shoulder massage included in the basic service (although at $ 35 for the gel mani, it’s kind of built into the price).

I never really take time to write reviews but feel like after the experience we had I can’t ignore it. Went with my mom for a pedicure for her feet and we had gotten any honey and cinnamon foot spa so we each got taken and right away and in the middle of the pedicure my moms technician gets up doesn’t say anything and goes and sits in starts doing a manicure and some other lady leaving my mother just sitting there and then man that was working on my feet started to you know do the callus remover and you know was acting like it was such hard work and like you know putting his hands down and like you taking deep breaths being really over dramatic when my fever and even that bad and I felt bad because I knew my mom is next in her feet were much drier than mine and he was just over the top traumatic and being really obnoxious and if he cannot do the job he shouldn’t be doing it and you know then the owner Kim comes over started laughing like looks at my moms feet start laughing and we’re like what’s so funny I mean it wasn’t that bad it is the middle of winter and completely unprofessional and the fact that her technician left her in the first place it in there in cold water was extremely unprofessional I don’t know who would pay money to get this done the massage was shorter than I ever would have gotten for a regular pedicure at another place and the only reason we went here was because we had a coupon for half price $ 50 off of $ 100 a pedicure never in a million years would have paid $ 100 for that treatment especially for the audacity they had of being obnoxious and nobody should ever be made to feel that way while they having a pedicure it’s supposed to be relaxing environment than the 10 minute back massage my back still hurts me and its four days later after what he did and how he rubbed my back so not to mention when he quote unquote wrapped my feet to put my shoes on ruined my nails and nail polish so needless to say will not be returning

Soooo disappointing.
I was in town vacationing because one of my best childhood friends was getting married and I needed to get a gel manicure and pedicure for the wedding.
I found Diva through Unilocal and made an appointment for a Sunday afternoon at 4:30. They closed at 5pm. I asked if they were sure they said YES.
Well I should’ve known when I got there when a woman sitting next to told me she had just had her nails done and was waiting for a friend, she said «if you want to relax you should go somewhere else.»
Then all of a sudden it’s 4:50 and a female nail technician just points at a chair. She’s gone until about 5pm.
Yikes… Down hill from there.
(Now I get my nails done every two weeks where I live in Los Angeles and I’m shocked that this place gets such high reviews) Everything is additional from 10 minute massages (which was not 10 mins) to callus treatments, etc. In Los Angeles the place I go to rated the same on Unilocal as Diva Nails and is at the same price point and everything is included!
First only the one technician is working on me. I tell my technician that I am electing to do a callus treatment and she does it for about literally 1 minute. When I asked her to spend more time on it because it’s extra $$ she states, «you don’t need more time if you know what you’re doing.» Then she says,“most people do it wrong.” I said okay, took a deep breath because I wanted it to be calming and she was making it just the opposite. Massage was next for my feet and again short lived. She spent more time watching tv on the wall then massaging my feet ($$ extra).
Finally we are done with the pedicure and she moves me to another table. I wait, I wait, and then I notice she’s eating while I’m just sitting there!
Jeez by the time I got out of there it was almost 6:30 my gel nails were coated wayyy too thick so they were really bumpy and she painted over my cuticles!
My bill was 95 $!!!
(My bill in LA is $ 58 for ALL of the same services but done more efficiently and perfect within an hour). However I would’ve paid Divas 150 $ if it had been worth it!
I paid my 95 $ and left so upset. When I was crossing the street the receptionist ran out and told me I forgot to tip! I said «lady she’s not getting a tip!» I briefly explained to her that this whole day was a cluster fu*k! I also recommended to her that they should have more technicians working on the weekends so if a nail technician is burnt out they should go home because customers are paying good money for a relaxation service.
I encourage the ladies of Newton Massachusetts to expect a higher standard for the price they pay.
Plus if you’re ever in Los Angeles CA head to Gloss Nail Spa on Sunset Blvd. to see a real difference!

Worst. Pedicure. Ever. I have never felt the need to write reviews about any place I visit but I had to write one for this place.
Diva Nail & Spa had a lot of good reviews on Unilocal so I decided to give it a try on my lunch break. They had a good selection of nail polish, mostly OPI and Essie. The nail techs were polite enough except for this one woman, the way she looked at you and spoke her language was obvious she was talking badly about you. The nail tech who did my pedicure didn’t cut my cuticles or cleaned up at all. She just trimmed them, barely shaped them and barely buffered them. I paid $ 35 for something I could’ve done at home and probably do a better job than her. The massage was meh, she didn’t use enough force and practically just lotion down my legs and that was it.
This place encourages you to pay using check or cash. When I first arrived, I asked the nail tech if they took credit/​debit and she said yes. I paid with my bank card and when she brought me the receipt to sign, there was no place to add tip. I was not told tip was CASH ONLY. She had to refund the first transaction and charge my card again with the tip added to it. Hopefully they didn’t charge my card twice. They gave me a lot of attitude in the process. And that one girl was giving me dirty looks while she spoke in her language again.
I didn’t give them a hard time about the service. I just wanted it to be over quickly. Needless to say, I will not go back to Diva Nail & Spa for any type of services.

Great place, friendly nail techs, clean and bright. Maybe a little more pricey than other spots, but the hot stones and the bonus shoulder massage is worth it.

I have only had positive experiences here. I recommend their manicure and pedicure. I also got my eyebrows waxed here and was very happy with how it turned out, and for some reason the wax that was used felt less thick and hurt much less than it has for me in the past at other salons.

I have been in waltham for two years and always got disappointed by nail service. The sanitary and the skills are really important to me when it comes with nails.
I found Diva’s nail in Unilocal and i wanted to give it a try. It was amazing good! People there are super friendly and they do not rush you like other nail place (who would stand behind you while u pick color) I had french gel and pedi and they both turn out to be expected and pretty! i will definitely come back again!

I came in for a pedicure yesterday. Great atmosphere, incredible polish selection, and tons of unexpected extras! Price was a little higher than a more basic place ($ 35 before tip) but I feel it is justified given the service. As long as my toes stay pretty for three weeks or more I’ll be very happy!

I had a 6:30 appointment for a mani/​pedi yesterday at this place not knowing they were closing at 7. I felt bad not knowing this prior booking and didn’t want to keep them after hours so I asked for just a manicure instead; plus I didn’t want to feel rush during what should be a relaxing experience. They were nice enough to take me for both and I didn’t feel rushed at all (but it could be because they had a party that came in at 7).
My pedicure was ok, I think the lady who worked on me was Kelly, she was nice. I had someone else worked on my nails and I didn’t very much like the experience. I wished I had known her name but unfortunately I don’t. It was an overall bad experience with her. She spoke little English that’s all I know.
For the price, I would say the included paraffin and hot stone in the pedicure, the paraffin and massage for the manicure was worth it. The quality was not that great in my opinion, speaking as a licensed nail technician. The polish on my pedicure came out decent, the manicure however was horrendous. Yes I could have done my own nails, but once in a while I would like to pamper myself too! I understand that an Essie color is hard to paint, but if you’re a nail technician, you should have mastered the technique of applying the polish. I am just very disappointed in the outcome of my manicure.
Overall,
Pros:
$ 35 Pedicure w/​paraffin for your heels, hot stone
$ 15 Manicure w/​shoulder & neck massage, paraffin
Selection of colors
Friendly staff
Clean & Spacious
Cons:
Could not apply Essie polish
Cuticles for manicure not trimmed
Hot stone was just one large stone, and I mean LARGE
Pedicure had no scrubs, they used hand soap instead

We really enjoy this place… you get a lot of things that are often considered extras at other salons… very clean and modern, a lot of staff, and everyone is very pleasant…
Complaint is they don’t like credit… seriously… cash is not the only way now a days and I don’t carry much, if any, cash on me… and they make me feel uncomfortable when I don’t have it.

I never go anywhere else. This place is AMAZING.
The service is excellent and my manicures always last longer than normal.
Their pedicures are so relaxing; complete with a hot stone massage, leg massage and steaming-​hot towel! It’s like a cheap therapy session.
My favorite technician is Sarah, and I request her every time b/​c she is a sweetheart and does a great job!
Worth the drive!

Meh. I don’t know what to say. I don’t know what happened. All I know is the quality went down. Significantly.
No more free massages. No more quick service. Rude customer service. It makes me sad, so I’ve moved on to a different salon. I hope they get back on their A-​game!