David J. Witchell

David Witchell is a world class salon offering a full range of salon, spa, and couture women“s clothing. The cut and color is equal to the finest salons in New York or Paris. Make up and nail services use only the finest products, which last forever. From the time I’m greeted at the door to the time I leave, I feel pampered and know that the services were perfect. Finally, the clothing line, found upstairs, is very unique and stylish with amazing clothing and expert tailoring.

I have been getting my twice yearly haircut at David Witchell for 15 years. Even now that my life has taken me to Brooklyn, I still make a point to make appointments here because it feels like home. if home was a heavenly oasis in Bucks County. I’m a lifer!

I have been going there for years, but I think my time is over. A few months ago, I had a bad color experience. I walked out with huge brown stripes. I came back to have it «corrected» and while it was better, it really is still off – I have big chunks of hair that are blonde with various high and lowlights, and big chucks that are just brown in the back. But OK, my stylist is good, and everyone has an off day, right? But then just lat week, my sister, whom I referred to DW, came to my house in tears because her hair was supposed to be highlighted with a tint of red, and the glaze they put on the face frame was bright red – so her «roots» now look one shade, but the rest looks totally different. It’s pretty bad. So I think the stylists are either overworked so they can’t pay attention, or the staff doing the finishing glazes aren’t being supervised. Either way, I’m outta there.

This is a review about the home store. This store has some really nice products. They carry a lot of high end designer things. My wife and I always try to shop local but this store is an instance where it doesn’t make sense. The sales people at the store are really annoying and some are straight up obnoxious. They follow you around, are pushy, and don’t let you shop in peace. In addition, their return policy is ridiculous. They will give you nothing better than store credit (even if you return an item in less than an hour). Do yourself a favor and buy from Bloomingdales or Neiman Marcus.

I heard AMAZING things about this salon from my 2 girlfriends so I decided to give it a try. I called for an appointment to get a consultation, later on they told me to come back 2 hours later to get my hair highlighted. I come back and showed the girl a few pictures of the hair I wanted. The color I wanted was chocolate brown with Carmel lights. What I received was copper and orange hair. The girl said it was deepen overnight, the next day my hair was a disgusting yellow. I called to get an appointment yet again. The following appointment the girl took out the orange and red and left me with the hair I originally had. So essentially I paid $ 155 to get orange hair and then my original hair color I had. I called asking to speak to the manager, the girl said he would call me back. Nothing yet!
What I don’t get is, how such a prestigious place with a decent staff can be so lousy with getting back to clients. This place is not worth the money, you’d be better off going to Toppers or Aveda in Newtown.

Nice items, but misleading salespeople and terrible return policy. I was verbally told I could return an item. NOTHING is returnable. Salespeople regularly do not warn customers that items are final sale, and management will not budge.
Unless you are certain of your purchase, avoid spending the money here.

I love the home store. It’s a charming addition to State Street that stands out in the borough. It is great for all kinds of gifts, and I’ve found a lot of great additions for my own home there as well.

I have to say that I tried several services here. Starting from best to worst:
1. Massage — great, atmosphere was very ambient too
2. Nail services were just blah, limited color choices and didn’t get the relaxation feel. Place is starting to deteriorate too.
3. Haircut wasn’t good at all. Had to guide all steps in the way and got something very different from what I wanted

Shop upstairs is full of beautiful clothing and jewelry, but do not shop there!!! Their return policy doesn’t exist, their items are overpriced and. the staff is. inexperienced and rude. Sadly will shop elsewhere. Too bad. They should be more customer and service oriented.

Come here with lots of time and money. This shop is a collection of unique home décor, art and funky talking pieces to make the guests you invite to your home envious and curious as to your personal style.
This store starts off as a Barnes and Nobles, then becomes a high end Bath and Body Works, morphs into a William and Sonoma and then a Anthropologie with funky IKEA art work on the walls. Every nook and cranny of this place has something cool to sell and is the ultimate stop for any occasion gift. This shop must do very well during the holidays.
Prices are steep, it cost me $ 24 for a tube of mint hand cream, gourmet spread and preserves are averaging $ 17 for a small bottle, and every book here, although unique seems to be around $ 19.99 or higher. Hit up their 50% off shelving next to the registers, I’d buy more from that stock.
I really loved the silver metal 3D koi art on the back wall behind the registers. I’ll post pics of it and other items after this business page is approved by Unilocal moderators.

Beautiful salon. Unbelievably overpriced junior stylists. I suffered through three years of terrible haircuts by three different junior stylists (Kristy, Chris and Mia). Shame on me. I should have bailed way before I did. And by the way, the stylists use fake names! How ridiculous!
I suppose everything else in the salon is overpriced as well. Yeah. If you go to their Web site, there won’t be any prices listed for services. And why is that? Because it’s a huge ripoff! IMHO

I am from California and moved to Newtown PA one yr. ago. I am often still in CA to visit family & friends & usually get my haircut & colored by my long term salon in CA. I tried David J. Witchell on a recommendation. I found it to be a cute high-​end salon in a quaint part of Newtown. My stylist was very good. My haircut was average but my hair color was exceptional.
However, I can not get over the outrageous prices!!! I am from Pebble Beach CA, a very expensive area in CA & don’t even pay these prices there.
I paid a total of $ 270.00 for cut & color, $ 325.00 after a tip. To me, that is near highway robbery. I will probably be looking for a different salon so that I don’t have to save up every 6 weeks for this routine service.

Jason is amazing. I got a full foil and the best cut I’ve ever had. While the salon is very busy, I was done in less time than at other salons. I definitely recommend to anyone looking for a truly great experience.

I have been to David witchells for both spa and salon services, and have loved everything that I have had done there. Most recently, I needed a color correction because I stupidly used a red shampoo and it dyed my hair pink. I called that night and the girl at the front desk (sadly I don’t remember her name, but she was fantastic) got me in the following morning. Gabrielle was my stylist and she was beyond incredible. As a junior stylist I was thoroughly impressed with her knowledge of correction and hair in general.
Long story short, Gabby was able to lift most of the color and highlight me to cover the rest, and left me with beautiful, dimensional color. She has absolutely made me a return customer of hers. I can’t give enough compliments to Gabby, and the entire staff. Thank you for fixing my silly mistake and giving me the best color I’ve ever had!

On the plus side, I commend The Witchells for adding vitality to once-​sleepy State St. They are making the boro a destination with lively and upscale retail and service offerings. Bravo on that!
I have had uneven experiences with the salon. I must say that this is NEVER with the work of the stylists. They are all talented and capable… both in the way they cut and style hair and the way they listen. I always emerge from there looking like a celebrity… but not quite feeling it, because of the desk experience.
And asalon service this expensive is indeed… and experience. And The Witchells need to know that the experience begins… and ends… with the front desk. So it forms my first impression (and makes me want to leave) And it forms my last impression (and makes me regret the chunk of change I am handing over.)
The majority of the time, that experience is awful. Chaotic, frenetic… and 98% of the time… rude. I can forgive chaos, based on how busy and popular the place is. I can even attribute that to part of the buzz and allure. But not rude, dismissive behavior.. NNot some punky kid treating me (and others) without regard, without respect, without decency. I always felt I paid too much to be treated so poorly. This is why the salon is known as «Bitchell» among my circle of friends.
I truly love the home store. Interesting mix of items… certainly expensive… but I am always willing to pay for something unique and off-kilter…particularly when the item is a gift. But this is Newtown, PA… and someone needs to tell the staff to stop stalking shoppers. Most of us are there to shop… to overspend on a gift for a friend or somethign for our home. Embrace us… don’t chase us. It seems that browsing is discouraged. The other day, I was leafing through a book, and immediately was interrupted by the salesperson, who insisted on putting it «behind the desk». This was particularly humorous because I was carrying nothing but a wallet… no place to hide an oversized book. Just an icky feeling.
Somehow…the standards for employment must have been higher in the Denim store and the boutique where they sell baby gifrs. Because my experiences there have been pleasant. I feel encouraged to browse… I feel like they get the balance between service and stalking.
But the salon and the home store need some major purging and staff housecleaning. Ultimately, you can train on processes and procedures, but you can’t teach charm or class. The salon and home store both have a long way to go. And luckily, I have other choices.

Honestly I love David Witchell. I have been coming for manis/​pedis/​hair/​makeup since I was a young girl, and the service has remained consistent over the years. However the reason for my review is not just for the salon, but the boutique as well.
The boutique carries not only high designer clothing but an array of beautiful customized dresses. They carry two of my favorites, Ema Savahl and Mandalay which is difficult to find anywhere else in the area (except online). The boutique has customized dresses for me every year, ranging from my prom dress to dresses for black ties/​fundraisers. Galina (the seamstress) is amazing and has literally worked miracles on dresses for me. Last year she was able to totally redo I dress I found in the boutique simply based off me describing how I wanted it to her. Even simple alterations are painless and quick!
Great service and definitely the place to go for upscale/​customized dresses!

This rating is specific to the trifecta of excellence who color my experiences.
Front-​desk person — Wayne. Wayne is a laid-​back, extremely helpful and easy going guy. He’ll greet you by name and with a smile, carries himself with an aloof yet refined air, and will make sure everything you need is provided.
Hair — Marissa. Marissa’s a little under the radar, but I highly recommend her for men’s hair cuts. She is precise with the scissors, banters enough to keep you engaged but not overly so that you have to roll your eyes, and most importantly, has a good eye for style. I receive tons of compliments ever since I’ve been using her for the past year or so
Massage — Alex. Alex is from the Russian school of massage. Think intense, deep-​tissue, sports-​related stretching. He’ll go straight to your problem and fix it. I’m a runner and exercise addict, so whenever I’m in need of some therapeutic massage, I go to Alex. I feel lighter, springier, and rejuvenated after his sessions

This reviews various aspects of David J. Witchell.
First, I have been going to DJW at 25 for over 10 years. My hair has been cut and colored by Lilly all this time, and I would not have it any other way. There have been times when Lilly has been sick (once maybe), and they called me and asked if I would be willing to use another person. Nope. Not gonna happen, but thanks anyway. Lilly has become a sweet friend, a confidante, and is 100% trustworthy with my hair. I am thinning severely, and she knows exactly how to color and cut to give it lift and to camouflage the issues. She has made herself available once or twice when I have had last minute things come up and desperately needed my hair done. She is thoughtful and understanding, compassionate, and simply wonderful. Her technical expertise is absolute. I would highly recommend her to anyone.
The staff that help out the stylists are a mixed breed. Sometimes I get someone who gives a shampoo that is to die for, a little mini scalp massage. Other times, they wash and rinse my hair so fast that I wonder if they even got all the product out. Most are friendly, some not so much, and depending on their helpfulness, they get or do not get a tip in addition to what I give Lilly. This particular area should be standardized, where every single person is trained to give the same shampoo, condition, and assistance as every other person. It is a big part of the overall service. At least it is to me :)
Front desk staff is ALMOST always unfriendly, and occasionally even rude. It is rare to get a smile, and even rarer for someone to ask you how you are or if you are satisfied with your service. It is a busy environment, so I understand that people are constantly approaching that front desk, checking in, paying for services and product, etc. However, that said, there is no excuse for not having people at the desk that love other people. If you don’t love people, then this is not the job for you. Simple.
The spa is luxurious, amazing, and something that I absolutely adore. I am not able to get body massages anymore, but when I did, they were always outstanding. Love the different offerings, and a pedicure in the spa is a treat. I love to get facials, and the big BIG treat is the steam shower after services. AHHHHHmazing! The services down there — worth every cent.
The one star off is really about front desk staff, and costs. Cut, color, and blow out run me around $ 320 plus. Add a tip, and you are easily at $ 370. Add product, and well, let’s just say it’s a car payment :) Despite this, and even if you are dealing with desk staff that don’t smile or interact with you, you can trust you will get good service and walk out happy. I always have.

As a customer of the salon, spa, and the boutique for many years, I have never had a negative experience until this week. This review concerns the DJW Denim shop next door to the salon.
Each piece of clothing is chosen carefully, indicative of all of the designers featured, which I consider a treat. The staff are sweethearts, always polite and helpful to make sure that you are happy with your purchase. What I don’t find unique nor *attractive* is the attitude of one of the owners, and no, that is not David Witchell.
So, I found a sweater on sale for $ 30. Once I tried it on, I noticed that there were at least four pulls on different areas of the delicate garment. I brought this to the attention of one of the employees, whom sympathized with me that it was such a shame for a lovely piece. When I began to ask if there was a way to have at least a few more dollars taken off due to its condition, the owner cut in and RUDELY addressed me that «that is a Helmut Lang, normally an X amount of dollar sweater. Otherwise, it would be regular priced.» Then, she had the nerve to add, «our seamstress can take care of that for $ 10». Sorry, I can get this repaired for free.
After carefully consideration, I bought the sweater, however, I found one more pull just as I was about to pay for it. I very nicely told the two employees who helped me, «For how delicate the sweater is, I would feel uncomfortable doing this myself and possibly ruin it.» They apologetically told me that they could not take any money off, yet they disagreed with how the owner handled the situation.
Of no fault of the two employees who helped me, I will no longer patronize any of DJW’s clothing boutiques. To David Witchell: your partner should take a page from your book on what it is to be *and* act as a professional. If she truly wanted to put value on the items both of you sell and service, prove it. Apparently an apology and complimentary accommodation to the customer spending money at YOUR establishment is BEYOND her skill set.

Although a bit loud and chaotic, I love my hairdresser, Kim. I just relocated from Cali and am so happy I found her. My haircuts are fantastic!