Candlelight Jewelers

my girlfirend and i started to go ring shopping and were very happy we came across candlelight. Laury the owner pleasantly and compassionately took his time to inform us of all the things which make up a diamond ring. He explained the coloring, grades, shape cuts and everything there was to know about engagement rings. We loved that we could design a ring for a price that we wanted. We found a band style we liked and he kindly got some shipments in that were closer to the width that we were looking for. From there we picked a centerstone and prong setting we liked. Laury was such a pleasure to work with and our happiness and satisfaction was his top priority. We never felt pressured during the whole process which was nice because this wasn’t always the case at other jewelers we looked before here. I was happy to buy an engagement ring from an honest local family owned business. I will be going back to get my wedding ring and my soon to be fiancé’s wedding band. I wish I could leave more than 5 stars for candlelight because they exceeded my expectations. I highly recommend using them for your jewelry needs.

They came highly recommended by my cousin. I went there to have my watch battery replaced. Experience was great. Service was quick. Everyone was friendly. The battery replacement cost less than what other places had quoted me. They have regular business hours – some watch repair shops have odd hours & don’t answer the phone. I was really pleased to have my watch battery replaced after so many years!

First time buying an engagement ring and Candlelight Jewelers were great. They walked us through the process, no pressure, and helped us find the best ring at the best price in our budget. Extremely knowledgeable, very professional, and a beautiful final product. What more can you ask for? Thank you!!!

I have been using Candlelight Jewelers since they had a location in Edgebrook. I love the Rose Family and i know that I can trust them with my most treasured pieces! I can always find unique, traditional and innovative things at Candlelight! I have used them for wedding rings, watches, repairs, custom made jewelry and many gifts! I recently sold my gold and was given a great deal! I highly recommend choosing Candlelight as your jeweler.

I haven’t bought any jewelry from here, but I’ve had things repaired and I found them to be professional, friendly and reasonably-​priced. I’d use them again for repairs.

I have some mixed feelings about this place, and it’s because of these mixed feelings that I give them them the dreaded one star.
A few years ago, my lovely wife purchased matching watches for our anniversary from this very place. I love my watch. I’m a ridiculously sentimental sap too, but cut me some slack, my wife rocks and so does my watch. My wife had a good experience buying the watches from this place as well. If this were the end of the review, I would continue to walk through life with rose colored glasses.
Sadly, I unceremoniously broke this watch when it took a matrix style tumble off the bathroom counter. Take one sentimental sap and mix in the shattered crystal pieces and what do you get? A dude kneeling in his bathroom going «full retard» like Tugg Speedman with tears made of crystal. I was freaken out people!
After finally snapping out of it, I began my search on finding a high quality watch repair shop. I figured what I would need is a full on cleaning and crystal replacement. I placed quite a few calls and pretty much no one had the crystal to go with this watch and most wouldn’t commit to a time frame. Some of the quotes I was getting back said it would take months. So, I went back to where this watch came from. My feeling was, they probably would not fix it in house and send it out. But, I get to support the local business that had up until this point made me quite happy and in turn get a face to match the service. A win win of sorts. They also said it would only take two weeks. Score!
After a surprisingly short couple of weeks of waiting, I went in to pick up my watch. Upon inspection what did I find? The crystal was not sitting flat on top of the watch. It was slightly off, but noticeable to the naked eye. It was also identifiable by the the elevation change of the crystal against the bezel as you traced your finger in a circular motion around the face. I told the rep right then and there that something was wrong. He took a look with a lope and told me nothing was wrong. I told him to check again, and again he told me straight faced that nothing was wrong. He used a lope and saw no problems? Seriously? This polite banter ensued for a good fifteen minutes culminating with me telling them to do it again and I’ll eat the cost. Yeah people, it came to that. I would eat the cost. The customer here was not right, but I wanted it done right.
About a month later, double the time it took to fix it the first time around, I go to pick up my watch. Same problem but with a different result. How so? This time, there is a clear filler that was applied to where the crystal is sitting too low. To the touch it felt a lot like a clear silicone gasket material. I took a polishing cloth and began rubbing it off figuring it was just sloppy work. When I was done, there was the depression again! In exactly the same place as before! It felt like deja’vu but there was no Trinity to tell me that something had changed. He picked up the same lope, peeked through, and again told me nothing was wrong…
Ultimately, I walked out of there with my treasured time piece with a crystal that is not sitting properly. Now when I look at my watch on my wrist, I see two things. One, my wife loves me and I love her. Two, I am never going back to this place again.