Ross Dress for Less

If you ever wonder where the clearance merchandise at Kmart ends up this is the place we walked in and walked right out looks like a flea market. This is the lower-​end version of Marshalls and TJ Maxx. The store is more heavily guarded than Fort Knox with loss prevention personnel everywhere! In case of shoplifter poor fashion sense walks in.

Walked in and quickly walked out 5 minutes later.
The quality of their products makes stuff made in China seem like Gucci and Prada. Seriously you can probably find better stuff in the donation drop box in the parking lot.
Ross in general seems to be a cesspool of lowlifes and a magnet for trashy people of all types. Makes Walmart seem like the classiest place to shop.
And their security? Lol, I won’t even go there…

I use to love this store (Golf-​Mill Niles branch) as it has new items every week. I am a bag hoarder and love their price.
Today though, the store looked empty. The clothes in the racks looked like they’ve been there forever & are left overs from weeks ago. I found a few damaged shirts too.
I also noticed, there were only 2 cashiers in a long line of customers. An older guy asked one of the staff why they are not opening another counter & the staff just smiled at him.
I guess the 1-​star is for the staff’s courteous smile.

Forreal? Three cashiers on a Saturday? ?? 430 in the afyernoon??? 27 minutes waiting in line. If me and fellow customers weren’t entertaining ourselves I would’ve walked. Just before the holidays you’re supposed to be ready.

Can find an occasional good item with a good matching price tag. Shoes are often times lost, leaving only one on display, and then you have to search around for the others. The management and employees at this location are really VERY crappy. I went there looking for baby shower gift bags, and found 3 separate ones with no prices. I went up to an employee and asked if they could find out how much they are because I didn’t want to stand in the ridiculously long line if I didn’t plan to buy them. The employee responded saying «If I were to ask the manager, they would tell you to stand in that long line.» I walked away very upset, but got in line and upon finally getting to the cashier after about 10 minutes, was told by the cashier, who spoke to the manager, that they could not be sold because they were originally in packages of 3 but must have been opened. WELL SORRY, I WASN’T THE ONE TO BUST THE PACKS OPEN. MOST STORES WOULD THEN FIGURE OUT A PRICE, BUT THEY WOULD NOT SELL ANY OF THEM AS A SINGLE TO ME. SO BASICALLY I STOOD IN A RIDICULOUSLY LONG LINE TO FIGURE OUT A PRICE, ONLY TO FIGURE OUT I COULDNT PURCHASE THEM. I have management experience of my own and have no problem saying they have really terrible service.

This Ross sucks!!! It’s understocked and grimy. Employees don’t seem to be happy and the store just has a bad vibe as a whole. Blah.

It’s hard I find gems here because everything ends up in a mess. The store is smaller than the one in Hyde Park, yet I get a headache from walking in a circle looking for hidden gems. I do stop by here a lot because it’s on my home from work. It’s conveniently located in Golf Mill Mall, so if you want to run errands, this is a good stop.

Ah Ross. My beloved California store, why must you disgust me in Niles?
Gaby, with your headset on wishing you were someone important. This wretched woman rolled her eyes at me the second she put her phone away to help me. Is it really that hard to ring up items? Really? I guess so.
If an item is advertised at a certain price, you don’t get to dictate otherwise. Then to accuse me of someone swapping a sticker on shoes. Shoes. They’re $ 8, relax. I just needed new flip flops for summer. I asked her to scan them, she refused. I asked for a manager and she lost her mind. I’m not paying more than double because you’re illiterate and terrible at math.
After she called me a stupid white bitch and told me how much dick I suck (with my husband laughing the whole time) she took off her headset and told me she’d fuck me up. The manager ran over and immediately told me to shut up while waving her hand in my face. I wish she would’ve followed through on her ass whooping promise because I would love to own a Ross.
Le sigh, I’ll be giving corporate an earful in the morning.

Terrible selection. Shelves are always empty and disorganized. Every Ross needs to mimic the Touhy and Central location. I avoid this location because of the staff and lack of selection.

I don’t always find stuff here to the point where it entices me to buy, but I’ve few interesting things from here since it opened (i.e. The Muppets Movie cup). I was personally happy when this opened here, since it replaced a dead wing of the mall that never had any stores. Albeit it still doesn’t solve the problem of the ‘one step forward, two steps back’ Golf Mill has with retaining stores I personally liked (R.I.P. GameStop, Celebration Creamery, FYE, etc.). Though in fairness to FYE, they barely have any stores left anywhere.
I’ll round up to 4, just because the employees tend to do a good job of keeping this location clean whenever I browse this store.

You know, I’ve been to the one on Touhy in Niles and it was «ok». I have to say, I did do a little more searching at this location and this time I found some really cute buys! My husband has had luck here in the past and loves looking at all the racks. I do love «the hunt» but just never thought there were enough good buys. I probably was just a bit lazy last time. If you don’t mind really looking a bit, you can find some cool stuff. There is a lot of unfashionable crap to sift through but, if you are patient, you can find some cute stuff! Shout out to the cashier who gave me a good deal –I found a really nice suit jacket that was part of a two piece deal for $ 20. So she gave me half off since the other piece was missing. It was a real score for $ 10! I bought a bunch of cute blouses for work. They were super cheap –all $ 9.99 or less. I will definitely give it another shot now that I know you can find some pretty sweet deals!