Vons

I am writing this as I stand 5 th in line as this is the shortest line here ! I can NEVER come find a few things and then leave quick ! Very frustrating!

Located inside the market, it’s right as you walk in towards the right side. A young man by the name if Kanan helped us and was so sweet. He tended to whatever we asked and even was kind enough to make recommendations. He even gave us a small water for our son. I am very please with Kanan and his professionalism. I vote for a raise! I prefer this location over the drive thru right across the street. The girls over there like to gossip right in front of customers about other customers and that is vey rude and unprofessional.

It’s VERY clear that they are the only super market in town. And they are going to to run with it for as long as they can.
I understand that we have a bag ban in our county, and I’ve learned to live with it. However these Von’s employees seem to have decided that means they no longer need to bag your groceries.
First off generally they have too few check stand open and there is more often than not a line going back into the aisles. Then there is usually one bagger who you can tell has only been bagging for about a week running between all the checkers. It’s more or less a bag your own approach, which again I am fine with, but you should acknowledge it and lower your prices accordingly. Not to mention the employee who I can only assume was coming in from either a break or shagging carts and instead of yielding to me, the customer, pushing the cart decided to continue walking into my path to the point of me having to stop and let him pass first. Are you kidding?!
So I somewhat blame myself for helping the problem because I still choose to shop here instead of driving the 15 min north or south to another store. But it doesn’t mean I can’t let my disgust be known in the mean time.

A good gas stop.
Located right off the 101 with gas prices significantly lower than if you procrastinate and gas up in SLO.

Very slow register service, and everything is over priced. I paid 5 dollars for 12 eggs the other day. .kind of ridiculous. I live here though, so I only run in when I absolutely need something. Otherwise I grab everything in arroyo after work. The homeless situation is a bit crazy as well. I wish that was banned from nipomo all together.

Just picked up 60 cakes. The Vons Bakery staff. Is amazing. My cakes are ready and I am off to deliver! THANKS SO MUCH!!!

This is a newly remodeled store and the design is pleasant and the upgraded item selections are nice. The service is usually the problem. Longest lines out of any store Ive ever been in period. They routinely have 2 cashiers open (of about 10 lanes) and have 50 or more customers in a line that goes down past the Starbucks station and into the deli area and also spills down the front aisles. I hate going in around 6 or 9 weekdays and anytime afternoon Saturdays. I am a customer and know when the hours they are understaffed, they should be able to figure out the right workflow for customer service.
Also a lot of the time i go they overprice things at the register and its a hassle. my cashier said she would just give me the difference and then called her boss Irma (head cashier for maybe 20 years) to approve. Irma said she needed to physically check if the croutons showed BOGOFree. The difference less than $ 3. but off she went to look, came back saying she couldn’t find it, so I walked her right to the spot. She did give me the refund but was the hassle worth $ 3 of productivity for this? It held up the whole line! I was embarrassed for the people in line behind me.
Also check the expirations on their canned soup. I routinely bring them several to the register that should have been pulled long ago so no one else buys them. The cambells bag soups are always nearing the end of shelf life date btw.
The only reason i shop here is because this is a town of 16,000+ and 1 grocerey store for over 10 miles… kinda stupid.

If I could leave zero stars I would. This review pertains to the pharmacy. The regular pharmacist Stacy is extremely rude. It’s not just one occasion, rather she is consistently rude. She has discriminated against me repeatedly with a regular medication I take. When any other pharmacist is working they fill it for me within 15 minutes. Granted, the medication I take has a stigma attached to it in general however, I see my doctor regularly and my usage of said medication is strictly monitored. I’m in my early 30’s, devoted mother, avid practitioner of yoga yet unfortunately I have to take this medication. It’s frustrating enough without being judged by the pharmacist. I suggest avoiding this pharmacy/​pharmacist at all costs. It’s a shame as the rest of the staff is kind, compassionate and efficient. I now drive all the way to Morro Bay to a «Mom and Pop» shop as they treat me wonderfully and as I should be treated. Vons: hire a new pharmacist!!!

They need to hire more cashier’s! I dread going in, knowing I’ll have to wait in line forever! I do like how they do the half off meat though!

The New Remodeled Von’s has a Sushi Chef on staff. It’s super fresh and yummy. They have a great selection. He can even make you one while you wait.

Please see my pic. This homeless camp is right next to Von’s in Nipomo, CA. Called the S.O. and they said the homeless need somewhere to go. Just FYI, that’s 2 couches and a queen size bed! Not happy about dealing with this while I’m grocery shopping with my children.

This market is dirty and the produce as of late has been terrible. Add to it that you have a homeless encampment located between the store and the freeway, this place is no fun to shop at. I now travel to AG to shop at Albertsons, it is clean and the produce is always fresh. You do not need a loyalty card to shop at Albertsons, all customers are equal, I like that. I was very loyal to Vons, I was hoping they would recognize the problems and fix them. Most of the employees are great people, I think the issue is with the management.

Nice Staff Personal ! but never more then 3 out of 8 registers are open with people in line backed up threw the isles ! try to avoid as much as possible but closest to home so itll have to suffice !

It’s a grocery store that is convenient. The selection is ok. I do agree about being over priced but all Von’s stores are. The cashier’s are very friendly every time I go in. The bakery makes really good cakes.

Worst produce and customer service EVER! They sell Hard or Rotten Avocados & Tomatoes! NEVER have the same thing in stock from one week to the next! AVOID!

I keep going back because its on my way home and I actually like vons everywhere else. This vons completley embarrassed me today and didn’t seem to care. My card has been having trouble swiping and it wasn’t going through. Instead of punching my card number in or using the receipt paper trick she basically said I was denied and should call my bank to transfer money. Excuse me, i had plenty of money in the bank. So I had to leave with no product (I was buying a 6 pack of beer). Drove over to vons gas station bought six pack and guess what my card worked great. Why because I had the money. This is the third time I’ve had horrible service here. I won’t waste my time stopping again.

I had to return raw ‘roasted chicken’ to Von’s a couple years ago, having not buying anything from the deli for the last 2 years. Living in Nipomo, that makes things a bit difficult, so 2 weeks ago I broke down and bought several items from the deli for a family picnic. I bought fried chicken, which I asked the deli worker how old the chicken was… she didnt know, soooo. I assumed it was from the previous day. I also purchased mac salad and pasta salad. After tasting the chicken, We realized it was much older than 1 day! After I ate the chicken I got violently ill for 2 days! I will never ever go to that deli again…2 strikes, they are out!!!

I have to live w/​these people so I have to vent! They’re over-​priced and they don’t carry a lot of selection. I often find myself driving to AG to find the goods I want. They’re also OFTEN grossly under-​staffed and so you’ll find 8 or more people waiting in each of 2 open registers.
Their parking lot is on a gentle slope so it’s important to secure shopping carts. But they have only a few places in the large lot so people hook them into the flower beds. See photos.
But the most egregious offense is that when you first walk in the door, there’s a large, beautiful poster of sushi hanging above their deli. They do not now, nor have they ever, carried or made the stuff (except for some creepy factory brand that isn’t the same). Take down the frickin’ poster of stuff you don’t sell!
I’m with Kim. The checkers and baggers yack constantly with each other. The baggers are so slow that I just want to scream for them to get out of my way so I can do it myself. The checkers will pause at their work to finish a conversation with a shopper after the shopper’s transaction is complete. You’re at work — do your job!

My favorite Vons store in the area. This store is usually well staffed so there is never a long wait. The staff are friendly, helpful, and nice. This store is usually fully stocked with food items and is clean and well organized.

Von’s is expensive, but at least it’s clean and the selection is decent. The produce is fresh, though exceptionally pricey.
If you’re gonna be in the Five Cities or Santa Maria, do your grocery shopping there; but if you’re already in Nipomo, this will do.