Oliver’s Daycare and Boarding

We love Oliver’s! Our dog has been spending his ‘vacations’ at Oliver’s for about 18 months and we’ve always been very happy. I wanted to note that last weekend our pup had an accident while we were away that needed stitches and the staff at Oliver’s handled the situation SO well. He was in such good hands and we felt so comfortable with the care he received while we were away. Happy pet owners! Thank you, Oliver’s!

Oliver’s is the best! We don’t have any family or friends in the area to keep our Sheltie when we travel for work or pleasure. We would adjust our work schedules & just drive for vacations & take Maggie with us. That is until a trusted coworker told us about Oliver’s. The Owners are great, the employees are great & the facility is very nice. We are so grateful that we found Oliver’s! Our Maggie never likes to be away from us but when we drop her off at Oliver’s she just says bye & walks in never looking back. I think she feels it’s her second home! The first few times Maggie stayed we would call to check on her & the staff always answered our questions & if we left a message they always called back right away! Once when my flight was late getting back & my husband was out of town, I called & explained this & asked if I could pick her up a few minutes after hous & the staff was very accommodating! We LOVE Oliver’s!!!

I had high hopes for Oliver’s — always on the lookout for a great place to board my dog during our travels. Also always looking for a great groomer.
I attempted to get a response from someone via email and phone. I took the time to write a long email describing my sweet dog, her life, and our situation. I told him what we needed/​were looking for, etc. and, as I said, I also tried to reach someone by phone. I *really* wanted this to be her home away from home. *sigh* that wasn’t to be.
Never heard a peep from them. Just… nothing. Sad doggy.

I live about 3 hours away, but my son and DIL live in Nolensville and bring their toy Aussie to Oliver’s whenever they need to travel. Anyway, that’s how I found out about them and I feel so lucky that they live so close to this place!
The first visit is a temperament test where you bring your pup’s paperwork (shots) and let him stay awhile to see how he socializes. I so appreciate this — and there was no charge, by the way — because I don’t have to worry about Beau picking up some disease and I know that he is playing with other dogs that are supervised and are well-​behaved.
They are open 24/​/​7, 365 days a year and I have yet to meet anyone on staff who does not take a sincere interest in the dogs under their care. For example, they encouraged us to stay and watch as they integrated Beau into the pack. They didn’t just open the door and push him in, but let the other dogs watch and sniff from the other side of the fence, then moved him into a closer area for a few minutes to get him used to all of the other guests before taking him in. When a dog gets out of control with barking, they use a spritzer of water to distract him and it seems to work (I’m going to try that when we get home!)
I have told so many people about Oliver’s — even though I live in KY, the closest airport is in Nashville and this is the perfect place to leave your best friend when you travel. I would love it if Oliver’s would open a 2^nd business close in KY (hint, hint), but I am happy to bring Beau whenever I can.

I took my dog in for a bath and nail trim today after purchasing a recent Groupon. I have heard great things about this place and was excited to try it myself. It was a great experience! My dog looked great when I left and I feel like I had a lesson in dog psychology and care while I was there!
Brian is extremely knowledgable about dogs and his love for them is apparent. I enjoyed chatting with him about his business and his experience with dogs. I sometimes feel that people who know a lot about animals like to make you feel bad about your lack of knowledge. Not the case with Brian. He was matter of fact about what he knew but not in a way that made me feel stupid for not knowing. It seems that he truly enjoys sharing information with his clients in an effort to make the dog’s life better.
I can’t wait to bring her in for a daycare session or boarding, as it looks like a lot of fun for the dogs and I know she’ll be in good hands. I would not hesitate to leave my dog with them. I would highly recommend them to anyone! Nolensville is lucky to have such an amazing place!

I had purchase a Groupon for this daycare after I had already dropped off my dog, glad for having found an extra coupon. I arrive back in town on a late Sunday evening and plan to pick up my dog the next day after work. I arrive at this business, only to find out that the Groupon is for new clients only (which is written in fine print that few people ever read), so I have to pay approx. $ 150 than I thought.
Then, on the business owner’s end of it, he also charges me another approx. $ 40-​$ 50 for the hourly daycare charge! He failed to remind my husband of this charge when he dropped our dog off. In essence, to just say (as the vet & other day cares always remind me/​my husband bc they care about customer service):“remember we charge by the hour, after you pass the drop off time”. For example, we dropped him off at 11:00 A.M. on the day that we left town and he then charges the dog day care rate for every hour after 11:00 A.M., that we don’t pick the dog up. If I had known that I would’ve picked up my dog before work that Monday morning that I had gotten back!
He didn’t even respond when I discussed this with him, he just stared at me. Him being 200+ pounds of muscle and me being a very petite, slender woman. Then, he responds and says, «Well, I’m sorry that you read the paperwork wrong». I said, «Well, I’m sorry that you didn’t explain it clearly,» Then, he has the nerve to FOLLOW ME OUT the front door of his business!
He tells me then, «Just FYI, your dog will never be welcome here again!»
My nerves are so shot by this point, that I pick up my dog as quick as possible and put him in my lap and get away from that place! I don’t recommend this place to anyone! The least that he could’ve done was to give me the benefit of the doubt and knock off $ 40 for that deceitful daycare charge. That would have been caring about the customer more than the $ 40, nope I guess his $ 40 was more important than getting more new customers!

I went in to Oliver’s yesterday to have a temp-​test done for boarding. We were trying to use a Groupon.
The staff at Oliver’s is very friendly. Heather helped me out a lot in the morning and made super things ran smoothly. I literally drove out 40 minutes from my house and realized that I had COMPLETELY forgotten to bring my dog’s shot paperwork. Heather said it was no problem and that they could just call my vet. That’s exactly what they did! I was super excited to be able to just call in instead of drive all the way back home and get my paperwork.
Their forms are simple and really not time consuming, which is a plus because I feel like sometimes paperwork can be a turn off.
I also really liked the premises. They do doggie-​daycare, boarding, bath and even sell some nifty items there.
The one thing that I am not use to is having my dog indoors for 12 hours because the only other place I go to in Nashville has an outdoor spot. That being said, it looked like these guys did quite a good in making sure it was clean and tidy so I cannot realize complain.
We picked Bunk up after 12 hours of play and he was pooped out and ready to go home. What more could I ask for?
TIP: When you go to get your dog boarded for the night, get him a cheap $ 10 bath!
Thanks, Olivers!

Great place for your dog (s). Brian and his staff are very competent and are animal lovers. Dogs play all day and come home tired. Staff is attentive and ensure that your dog (s) are safe and have a good experience. Highly recommended.