Greyhound Bus Lines

Purchased ticket online prior to trip back to VA. Arrive to the Norcross greyhound station, bus arrived an hour late to go to Atlanta. Now we have to sit here and wait for the next bus for five hours. No explanation why the bus was late. Customer service rep was horrible and rude. If you have use a greyhound station, do not use the Norcross station. Worst service ever!!!
If I could rate zero stars I would.

I planned my first trip with Greyhound Bus Lines and it is slowly becoming the worst experience ever. I have been waiting at the bus terminal for over 2 hours to make an adjustment to my tickets which is just so unacceptable. On top of that when I did call customer service they were rude and really sounded like they didn’t want to be there. I don’t know if I’ll be traveling with this company in the future.

I feel Greyhound employees are poor in their
customer service, respect and lack of training. The company should monitor more closely who they employ. from ticket agents to drivers to the supervisor who instead of hearing me out gave me a piece of paper and told me to just write it down
I’m a born again christian, I am a decorated United States Marine Veteran of the Persian Gulf War .I served MY countryproudly and displayed my veteran status on the cap on my head, only to be disrespected and abused by someone who lacks the proper training and knowledge in customer service or security.
Nobody deserves this type of treatment. we are customers and we are free Americans we deserve to be treated with respect and dignity.
Grayhound employees Don’t forget where you were and how you lived. your past should not dictate how you act today. don’t take your anger out on the innocent people paying you for a service.
You have a job today, …you may not have one tomorrow… we all need each other. we live in a great free country and can treat each other with respect and love.)
Please copy and post. Make my experience viral, stop these people from getting away with this and any other abuse
God bless you all.
DONT go greyhound !!!