Tech Pro Plus

I had an appointment for Tech Pro for a service call on a dishwasher I bought at Lowes. I spoke with Paul, the owner, two times today to confirm the tech was going to be here.
I called GE after the time for the appointment passed. GE got Paul on the line with me and he claimed I didnt answer my phone. When I called GE he sent them a message he bad contact information was bad. Not so I had given him my contact information and so had GE. He lied. .
I filed a consumer complaint with GE. If you get scheduled with these folk my best advise is to call GE or Lowes back and get you an appointment with someone else. Read these reviews! Looks like they do not like Lowes and GE accounts.

I had service appointment to check on my broken TV.
Appointment was set between 8AM to 12 PM. No one arrived or called to mention they are being late,
I would not give them another chance!

Lowe’s scheduled a service call with this company for my Samsung Washer. They, also, were no-​shows. No call, no reschedule, nothing. I called Lowe’s back and they said that the person from Tech Pro told them they called and there was no answer, which was a blatant lie, being that I had my blu-​tooth headset in all day. I had to leave work early for no reason, and now I have to leave work again for the rescheduled appointment. How can a business operate like this and how could Lowe’s deal with such a poor company?

Lowes scheduled a service call with this company for my GE refrigerator. They were no-​shows. No call, no reschedule, nothing.
All they did was make me miss any opportunity to get someone out this week. Thanks for that.

Hands down the WORST customer service around. Avoid this place like the plague. Had a scheduled appointment between 8am and 12 noon. By 12:40, no call and no show. I called and spoke with one of their employees who called the tech. The tech «told him» he should be there in about 15 minutes. 3 hours later, still no call and no show. I tried calling the company again and was immediately sent to voice mail (in the middle of the day) Tried calling repeatedly and was still sent to voicemail. I called Lowes, who set the appointment up and Lowes was conveniently able to get straight through to them. They said the tech was 10 miles away, but would definitely be here before the close of business. Now, 7 hours later, still no call and no show and the office is closed. I now have to take an additional day off of work because of their incompetence and lack of customer service. Not only would I not recommend them, I will tell everyone I encounter to stay far far away.

This so called service repair facility was referred to me by Samsung. When they finally called regarding service there was one mix up after another. Samsung was to be covering this under full warranty however, this poor excuse of a company wanted a 135 dollar trip charge before they would even schedule service. Customer service is rude, phones are not answered, and when they finally call you back when you are fortunate enough to leave a message, they HANG up on you when you say HELLO.
This company would never be my company of choice for any kind or repair service. I don’t think I would even give them the privilege of picking up dog crap from my yard.
I finally got Samsung to refer me to another repair company.
I DO NOT RECOMMEND this company. They are a scam and will try and get you to pay money even when your repair is covered under warranty!!!
They do NOT deserve ANY stars but I had to pick at least 1 to post the review!!!