Ruby Tuesday

We had a minor wait even though there were many open tables but our outstanding waitress Sam made up for it! Good food, great service! With all the restaurants in this area we were very happy we chose this one!

Just really bad service. Food is as good as can be expected. Normally I would just expect more than one drink when I sit down for dinner but nope we sat for 43 min with one tea. And then I asked for the check obviously upset… Waited another 15 min on that. Had to ask the bar tender to help me at the end. He’s the only one who seemed to care. Would not recommend!

So ruby Tuesday has officially gone down to crapper, 1^st of the pushy waitress pushed us to hurry up & order after telling us there is no chicken, rice or other miscellaneous things available. Then the 1 thing I have always enjoyed there salad bar … has stopped serving Roman lettuce. Then half way true my wilted mix of spring greens my daughter found a hair in the food that she was practically forced to order… they did offer a new meal but by this time we have all lost our apeittes & they did take it off the bill but it has taken over 20 mins to pay 4 our great meal…

Can’t review the service or food. The last three times we attempted to visit, the restaurant appeared to be half full, but the hostess told us that the «kitchen is slammed right now», and suggested we eat elsewhere. It’s pretty sad when you’re half capacity and can’t even keep up with the customer orders, that you have to turn customers away.

Ruby Tuesday I feel like is an upscale restaurant for the working middle class. I felt fancy. The prices matched this feeling. Just two of us with an appetizer, two entrees (which were burgers) and she got a mixed drink was quite a chunk in the wallet. But that doesn’t take away from the fact that it is delicious food.
Our waitress was pleasant. She had the sense enough to ask us if we wanted our kids meals put in first. good job. But also she wasn’t pushy on buying everything on the menu. The food itself was perfect. Maybe because the restaurant had few guests, but either way I very much enjoyed my meal and would return.

The food and service was very good. This was my third visit over as many years and I have yet to be dissapointed.

Absolutely disappointing. We’ve come here on and off since this location opened and, while it has had it’s ups and downs over the years, this was by far the worst. First the queso dip appetizer. Horrid. We’ve had it before, but it’s always at least tasted like queso. Tonight it was thin, kinda runny and orange! The chips were swimming in grease, seriously they were dripping (see the pic). We’re suspecting canned yellow velveeta-​type cheese. We sent it back, and Hubby and I rarely do that. This was just inedible.
The service was horrendous. While the server (would love to tell you her name, but she never even introduced herself just asked our drink order) did offer to get us more chips for the queso, she then proceeded to ARGUE with us that they’ve «always made their queso that way.» Well no. No you haven’t. Drinks sat empty most of the meal. Her attitude just stunk.
My medium burger was cooked well done. There were some spots of blackened seasoning on it (I ordered the triple prime cheddar burger — it’s not supposed to have blackened seasoning). My guess is they haven’t cleaned the grill all night.
The ONLY reason I’m giving 2 stars instead of one is because they actually cooked my husband’s steak well (he likes it rare) and they still have those yummy garlic cheddar biscuits. Oh yeah, we didn’t get those until we were served our entrée. Shame — they would have gone well with our salads.

Unpleasant experience. Food portions are smaller, Turkey Sliders were very salty. Salad Bar is lacking in variety and flavor. Service was spotty. Too bad because it’s close to home but we’d have been better off at Wendy’s.

Good food and service, even with a large group.

There was a little confusion of who my server was, I had to repeat my drink and appetizer order to 2 different servers.. other than that the dining experience was flawless.
The menu had changed a bit since my last visit here earlier this summer… For a drink selection I usually go with the Pyrat Hurricane but I notice a seasonal option called the Pyrat Blackberry Rum Runner.. these things are dangerous as they have plenty of rum and just as much flavor.. loved the small pieces of fresh fruit. .had to have 2 since my first one only lasted about 30 seconds.
I was slightly disappointed that I didn’t get the usual plate of garlic cheese biscuits. .also surprised that my server never mentioned them. .a quick glance at the table advertisements verified that they still do have them. .Bummer, as I always destroy these things but in hindsight it was a good thing because it left me room for dessert.
For my appetizer course I went with the Asian Dumplings. .these are always awesome and a must order, it’s unfortunate though that some of the Ruby’s don’t carry this on the menu.
Grilled green beans are no longer on the menu, but my server was more than happy to request the kitchen staff to make me an old favorite side item. .I was tossed a bit on either ordering the Black Fire New York Strip or the Bacon Cheese Pretzel Burger and with a little help from my server I went with the steak. .it came perfectly seasoned and a perfect medium… an awesome baked potato with butter and sour cream rounded out my entrée selection.
Next, the dessert round.. pumpkin spice cheesecake. .the first thing that hit me was the smell.. nothing short of phenomenal! … looks great and almost twice as thick as I usually see cheesecake in restaraunts, especially a chain
My service was awesome, server, James, was incredibly attentive and on top of everything instantly… I heard him dealing with other guests as well and suffice it to say this guy needs a raise or better yet a promotion. .with each menu selection he would comment about the food and his own experiences with trying those items.. this kid could upsell me the entire restaraunt if I had the money.. Definitely coming back.. and soon.

So disappointed. Ordered food to go. Both my husband and I ordered the Smokey Mountain Chicken. We decided to pay the extra for Mac and cheese as a side… big mistake the portion was so small and it was COLD! I plan to upload a picture… My second side was the steamed green beans… They were still in the plastic bag marked «used by Mon». Our chicken was good, a little dry and the pieces were on the small side. We will likely not return whether it’s eat in or to go. So disappointed because there really isn’t a large selection in the area.

The service was pretty good for a chain restaurant, the food was
well prepared

Great place to stop in for a drink, a bite to eat, fast becoming a second «Cheers»
The Hostess, the Bartender, The Wait Staff are all extremely friendly. Even the Assistant Chef fixed a special order dish as best the could «on the spot» that was «TO DIE FOR». Even the Hubby ate it. I was astounded and had to call and tell his mother he ate spaghetti squash! This place has become our «Cheers» hangout, after a night at the Opera or just for dinner. Very enjoyable Atmosphere and the food is really and truly wonderful. The have gotten away from the mundane and spiced it up for the tastebuds! Enjoy!

I went here for a quick drink and a bite to eat. I’ve dined at another Ruby Tuesday and wasn’t impressed; however, I was asked out on a date and didn’t want to appear uppity. The first observation was the lack of customers. We sat at the bar around 8:00pm and were one of a handful of people.
I ordered a drink, the Ruby Relaxer, and the shrimp fondue. The drink was heavenly, although I can’t comment on the alcohol strength. Either I didn’t taste the alcohol because it was made well or because there wasn’t any in the drink. The fondue was «meh.» It was a cheesy dip with pieces of shrimp inside. It would have been better if the chips weren’t stale (sigh).

This place has improved a lot over the last few months. The service is tremendously improved, the salad bar better attended to and the menu offerings are absolutely crave-​worthy. So hugely improved is this restaurant that we go every Monday for dinner — a great place to clear the post-​party cobwebs, especially after a very «liquid» weekend.
My favorite, the «Creole Catch» with brown rice and the salad bar. Super yummy! Hubster loves the burgers and steaks. Can’t say enough good things about the «new and improved» Ruby’s on Tidewater Dr. Give it another try — I think you’ll be delightfully surprised.
(PS: It helps to take a seat in a booth in the bar area where you get constant attention from your service and have close proximity to the TV and salad bar, with less direct contact with loud squawking children = a much more pleasant experience.)

Food was OK but not good for the value. Sirloin was OK but a little bland for my taste.
Service wasn’t bad.
Good place to go if you’re hungry and want some food. Not especially memorable.

This place is disasterous! It smells moldy, the wait staff are lazy, immature, and the food is crappy! I order a simple burger that came to me hard as a rock, barely a strip of Baconand no cheese. My friends came to us barely cooked. The worst part of my experience here is when I ordered I took it to go, then later found out how un-​edible our food was. Called and complained, and the manager refunded our money, brought our new food to us. But the bar tender that rang me up charged me $ 20. I tipped her $ 2.00 for what idk, and she redeemed a coupon for $ 5.00 and pocketed the $ 5. When the manager brought me my refund, she brought it back $ 5. Less than I paid, thinking I actually used the coupon. The people are crooked and trashy, I won’t hive them another chance.