Tidewater Dental Center

I got a deal off of Groupon for teeth cleaning and honestly I was nervous about trying them out. I shouldn’t have been though because the staff was great! The cleaning and x rays were thorough and the dental tech was able to answer any questions I had. They even suggested where to get affordable dental insurance. I truly feel like they went above and beyond. I will definitely be back soon for another visit.

I read the reviews and was concerned about returning to Tidewater Dental after an absence of many years (yikes!). I arrived a DAY EARLY and Smiley was pleasant, accommodating and told me that they could see me after all. No rude attitude, no snarky comments. Henry was my hygienist and he was thorough, professional and explained the procedures in advance. The doctor followed up and I was treated in a professional manner.
Sure, Tidewater Dental doesn’t have fancy lab equipment. There’s no wide screen TV in the lobby or the latest in sedation dentistry yada yada yada.
It’s a dentist. They clean your teeth and advise you on proper oral hygiene. You get follow up texts and a new toothbrush. I like them and will be going back.

follow up to earlier review — this business did make amends. Upon hearing of an issue, the owner took action and contacted me promptly. A good business is one that takes action. Thank you!

If you are a Groupon customer, please be advised: you will get a half rate cleaning. It isn’t a good deal if you aren’t getting the regular service. This was an express speed thru rinsing with barely any scaling (the pointy tool necessary in removing plaque) and no fluoride treatments. The Groupon states additional charge for deep cleaning but to me that is speaking to the people who haven’t had a check up in 5+ years. The service should have been half price to begin with. The polishing was so incredibly rushed I still have tarter feel. on my teeth, not smooth like at a regular appt. And I didn’t get a choice in flavors either. When the dentist came in to check over everything, the introduction made was, «they’re using a Groupon». It’s unfortunate that I received cut rate service bc I may have recommended the place based on other factors.

I am a new patient and new to Norfolk. I was looking for a dentist nearby where I live and came across Tidewater dental, not sure why the lack of reviews or the stars but I can imagine it was from years ago with different doctors and other staff members. Recently, I came to Tidewater Dental for my first check up which included an a comprehensive set of Xrays and cleaning and it was great. The staff in the front and the assistants and doctors are terrific. I had a major root canal done and it was done with ease and care and there are just to many good things to say about Dr. Wesley Kandare. I recently went in to get my permanent crown on after having a temporary one (which was super comfortable), usually I am very uncomfortable with any dental work done like many other people. I just have to come on here and praise the head dental assistant, Charlie. She was so friendly and truly treats her patients as if they were family. She was thorough with everything she was doing and answered all my questions, she was a complete sweetheart. I will be recommending this place to others, I will only come and see Charlie and Dr. Kandare for my dental needs from here on out, they are truly great at what they do and know how to put a smile on their patients’ faces. Thanks for such a great experience.

Second visit worse than the first. After making an appointment 3 weeks out and getting my root canal somewhere else i show up to find out i have to come back yet again for two more fillings. Now to be fair i missed the appointment the day before. However the state of my teeth had not changed. If not for the office manager i would have left the place immediately. I believe one of the biggest problems they have is overbooking patients. I will not be returning here once my work is complete.

As a new patient I went tho this practice and was completely disappointed. The back of the house staff were great but the women at the front desk were rude and disrespectful. As soon as I entered the practice they told me I was late and they would not be able to take care of my complete office visit. Talked to me like as I was an idiot when I too work in the healthcare field so I understand how people can make mistakes, but the tone of voice made a situation go down hill quickly. If I was talked to as a professional adult I would have understood and not thought twice about it but the ridiculous undertone of disrespect is what immediately set me off. I will not be returning to this practice and I would not recommend anyone else go there as well. Steer clear!