QFC

QFC has a reputation for high quality goods and this is no exception! They have lots of different and hard to find items (I never see starfruit anywhere else in burien). The staff is extremely helpful and very pleasant. The only downside is that the prices are a lot higher than your average grocery store, but you pay for the quality of the products

Poor customer service at the self checkout…
Okay, so I chose the self checkout line, you’d expect that I didn’t want help. But, I do need bags for my groceries!
Bags were out on one of the two stands where you set your groceries, after you’ve scanned them. I had a lot of groceries today and needed to use both stands.
I pushed the button to call an attendant, FIVE times! All I heard was three attendants chatting away behind me (yes, the call button was working, I heard it all five times). This woman finally came over, switched the front stand with the back one (front was the one without bags), in the process almost dropping one of my bags of produce. How does this help? I could reach the one on the back without you switching them for me. She said she’d find me more bags, then went back chatting. In the mean time, I was piling and stuffing all my groceries on the front stand.
She eventually got done talking about her not wearing makeup usually, blah blah blah blah, and came back. Yup, at this time she could sense my frustration and dished right back with her body language. Without saying a word, she cut into my space and heavily put down a stand with bags on the back side.
Unfortunately, I don’t like to drive far for groceries. I’ll still come back, but probably will avoid the self checkout…

5stars for cake decorator Susan at the QFC Normandy Park. Again, she wowed my family and friends with my daughter’s 4^th birthday cake. I met Susan when I started ordering our birthday cakes for work and I was blown away by her creativity. My residents always took the time to admire her cakes every month before we cut into it. Not only did it looked beautiful, the cakes tasted delicious! So when my baby turned 1, I asked Susan to make a full sheet plus 3 matching rounds to go with it. When I picked up my cake, I almost cried. It was beyond beautiful. When the QFC in Des Moines closed, I lost touch with Susan. What a great surprise after 2yrs, I met her at the QFC Normandy Park. We picked up where we left off. Today, my husband picked up her cake, he came back with such great reviews. Thank you so much Susan for being an awesome/​creative cake decorator. I look forward to having you decorate my oldest daughter’s 12^th bday in July and many more birthday cakes.

I love this qfc. They are friendly and always help when you need. My only complaint is the Starbucks with in the store. Watch your charges. I was over charged and when I brought it up the lady argued with me and she still never made it right. I walked away angry with the service I received.

I like this qfc store but I’m a little disappointed about my last visit. I went here to get a cake from the bakery at 11pm since I know that this is a 24 hour store but when I got there I just saw an employee talking on her phone and letting me know that no one is available at the bakery after 10pm.
A little disappointed but I still like this store. Hopefully they fix that problem.

I love going to QFC but this neighborhood’s store has many employees that are not friendly to people of color. Some employees are very nice, however. Whenever I go here there is always an employee that looks at me like I’m a thief. I like to do the self check out because I like to get in and out quickly when I’m in a hurry. The people assigned to watch self check out will stare at me and often times there are two of them while other customers are ignored. It bothers me sometimes but most of the time I ignore it. The deli people are very nice though and some of the new cashiers are very cool. I give this store 3 stars because of some of the employees that are prejudice.

I typically have a really good experience at the QFC in Normandy Park. The staff is nice and we can get through the lines quick. HOWEVER my last experience at the deli was pretty saddening. I came in to get meat and cheese for our french dip sandwichs at home. I was greeted by a dreary older women who did NOT want to be helping customers at the moment. She asked me what I wanted and was not very pleased that I had questions regarding which items she would suggest. Instead she told me what was pricier– at the time I wanted to know which meat brand she believed would go best. Atleast she asked what size I wanted the meat sliced at. Not to far from me an older man was being helped and the other works seemed to have a cold shoulder towards him as well.
The bakery has always been really nicely well kept and I am tempted to buy a sweet treat everytime! Who I believe to be the bakery manager is usually the one to greet me as I enter her bakery side and holds a nice little conversation! Just a little bit over is the Donut case and all though it is not constantly manned by someone there was an older women who restocked them in the morning and she was a total sweet heart making sure my boyfriend and I got what we wanted in the mornings on our way to school.
TL;DR Deli workers were rude and didn’t seem to work with the customer past handing over product, store seems kind of dirty towards the produce section (May just be the floors).

Has what you need, but definitely is not quality. This should be there store that is focused on quality, but is not. Fred Meyer has way better quality than this place, and is only another 10 minutes away. They need to focus on their produce, deli, bakery, and meat. Fred Meyer beats them in every category. Prices are higher and I am not sure why if the quality is less. FOCUS on your name QFC, especially QUALITY!!! Nice staff though, say hi to Nate on the night shift. good guy. Watch our for the older kiosk Nazi during the day or late afternoon. She is a bit older and has reddish hair. She may need a refresher in customer service. The young people that work there are happy and helpful. Avoid during peak hours… they are packed, parking is bad, and access to the street out of the store is impossible. Would be 4 stars with better deli and meat department, and 5 starts with a better produce department in addition. Worst part: Produce and meat departments, parking, access. Best part: Staff, floral department, easy to navigate store isles.

This store is going down hill. We all know that we pay more at the Normandy Park QFC, but I feel they used to have the produce and the veteran staff to back it up. The checker I had today wasn’t Grocery Outlet quality. He forgot to scan my four coupons for four free items even though he had them in his possession for the entire transaction and had even commented on what great coupons they were. I realized after I swiped my card that he hadn’t scanned them. He didn’t apologize, he suggested that maybe I use them a different time. I said no I’d actually like to use them now. He acts like I’m a giant problem customer telling the bagger, «I guess we have to get a manager for her» and looks sympathetically at the other customers in line… never taking accountability for his error. He had everyone in line thinking I was the jerk for not wanting to be ripped off. The manager comes over, it takes her all of 20 seconds to rekey it and she hands me my $ 8. Bad experience.

Great 24 hrs grocery store despite the expensive prices they tag around, but … what can you say? It is QFC. The sales clerks are helpful and friendly. Once again, QFC has great quality meat. I bought buy one get one free pork chop tray. Look for the sales: sometimes, you get good deals at QFC for the meat. Other grocery stores carry cheaper meat, but I just personally prefer QFC when I’m lazy to go to Costco.

This is regarding the condition of the normandy park QFC deli counter:
I came here last Monday early morning around 3am to get my daughter some cough drops.
I happened past the deli counter on the way to also pick up some milk. I immediately notice the poor unclean condition of the deli case. Pure disgust: if this were in an actual restaurant they would be shut down IN A HEARTBEAT!
All of the salads were STILL OUT and none of them had been wrapped. Still in their original serving bowls. UTINSELS STILL IN THE BOWLS! There were gobs of salads all over the counter inside the case, slabs of deli meat and cheese all over too. There were at least 4 flies in the case, happy as flies on sh@?, literally. It looked like the workers had a food fight and left as soon as the football game came on. This place needs a thorough cleaning and the workers need to be trained to return the salads to the cold storage case every night, removing the spoons and wrapping in cellophane.
I feel horrible for not addressing this sooner and hope no one got sick the next day from the brewing bacteria in this primordial filth fest.

Great customer service. Nice cashiers. A relief to shop there compared to sketchy safeway and not so awesome albertsons nearby. I was having a bad day and they cheered me up! Thats great customer service.

I really dislike this store. Went into the store looking for the fresh roasted chickens, deli person sent me ALL THE WAY TO THE FAREST CORNER OF THE STORE. When I searched the entire store and finally located the item, it was FIVE FEET from where I asked for assistance. Complained to checker and asked for manager. The response from the checker to the manager was «she’s just mad»!
Manager gave nothing except excuses and when I contact QFC with complaint to no surprise I received NO RESPONSE!
I avoid this store as much as possible!

No problem with the items here. It’s the employees who make it a bad store. One clerk called someone retarded which I would categorize as job harassment. Maybe I come from a more socially aware neck of the woods, but this store does not seem to understand what it means to live in the year 2014. It’s just what happens when you keep employees who should be retired already. I’d rather drive a couple miles away to shop in a location where unintelligent, outdated people have learned to keep their mouths shut.

QFC Normady Park — Bakery Department
Had a 50^th birthday cake made — most of my communication was done over the phone I never actually met the person who made my cake. There were specific instructions given to make this cake special once I picked up the cake I was so disappointed I wanted to leave it at the store. I felt the cake was not worth what I paid for it after talking to the store manager Tracy she assured me she would make it right I was able to get 50% off the price I paid for the cake. I truly do like the bakery department at QFC!
Another satified customer

Most staff are very friendly. The deli staff has taken a turn for the worst over the last six months or so.
Overall, not a bad grocery store, but the deli counter needs help stat. You pay more here for your groceries, but the kindness of the staff made up for it. That seems to be changing.
6 months ago I would have given 5 stars.

Had to get lunch meat from the deli section. Three people working in the deli, no one acknowledged my presence for 5 min even though they saw me standing right there. They proceeded to help someone else came by after me. HOW RUDE!!! FINALLY one of the ladies asked if I’d decided what I wanted. I already knew what I wanted before I came. I wasn’t looking around, I was just standing there, waiting patiently for help. Why wouldn’t they help me? I had enough time to write this review while being ignored!

Friendly staff. I like the fried chicken from the deli, cheap and dericious.

I’m a fan of Kroger stores — I’ve shopped at Smith’s in Reno and Ralph’s in Los Angeles.
I’ve found QFC better then Smiths as far as club card savings, selection and prices, but not as good as Ralph’s — a lot of things here are pretty overpriced and the savings even with your club card aren’t that great.
Three stars though because the store is very clean and well taken care of and the staff is very friendly but I’ve found much cheaper places to shop around here.

The Manhattan QFC is a basic neighborhood grocery store.
Since QFC was bought by Kroger, it has slowly become a small Fred Meyer; they sell furniture, sweatshirts, and other things a neighborhood store should not be cluttered with.
The deli is staffed by overworked and unfriendly workers.
The wine selection is very impressive, as is the produce department.
There is an in-​store Starbucks, which makes no sense since there is an actual Starbucks just steps away.
There are a large number of self-​checkout stations; but if you have problems while using them, you will have to hunt down an employee for assistance.
It is the only decent grocery in the area, so it will not improve over time; get used to it, I have.