G&c Waste Services

Other than the price, I wish I had something good to write. I can’t count the number of times my pickup has been missed. The big change recently is the fact that their re-​pickup and response to my phone calls has become non-​existant, and I end up having to wait another week to get my trash removed. This used to be a decent company, but it’s gone downhill fast lately.

WORST ‘company’ EVER. DO NOT USE!!! laziest people on the planet no customer service

If I could give this company less than one star I would. Typically my week starts out with having to call them to remind them that they forgot to collect my recycling and in some cases my trash. Their automated system states that their office hours are from 8 – 5, but nobody will answer the phone till around 9am. When I complain the rep asks if I put my trash out in time for collection. As if there will be that one time that I say, YES! I completely forgot to put my trash out in time.
I once left a detailed message for the operations manager, who never called me back.
Please take the negative reviews seriously, they are not a good company. Their service is sub-​par and they will lie to you and promise collection when they truly will not service you.
Thank goodness my billing cycle is up. As of today I am calling them to come get their cans and move on.
The money you save monthly in not worth the hassle, trust me.

I have had this company for less than one month. The first two weeks they never dropped off any cans, nor picked up trash. Now they dropped off a broken can… WITH trash in it! It was half full with garbage. We complained, they said it would be handled that day. Three days later they emptied the broken can and left it. So, after NO pick ups (other than them getting trash they dropped off), two weeks with no can. We have already received three bills in the mail. They NEVER honor what they tell you.

I switched to G&C after 18 years of watching my Waste Management bill increase to outrageous proportions. By paying G&C a year in advance, I get one month for free, which is literally half of my yearly Waste Management bill. Unlike the other reviewers, I’ve been very satisfied with the service. The only exception is that their holiday pick-​up schedule was not updated on the website and I missed a few due to outdated information. Otherwise, I’m a fan.

Their prices are great compared to Waste Management and others in the area. However, i have had their service for about 4 months and they still have yet to pick up on the day I am scheduled. I have to call every week to complain. I guess you get what you pay for. Only gave 2 stars because of their price.