Roto-Rooter Plumbing & Drain Services

I had flooding in my basement and these guys came within 2 hours of my call on a Saturday. They were professional, punctional and friendly while promptly diagnosing the problem, discussing alternatives and costs, and then completing the work.

Had Roto-​Rooter come out for the same issue with main sewer line backing up. Price was very high .Bill was 405.00 and they gave 20% off. It brought the bill to 324.00.Tech was very Helpful.

Since you can’t give zero stars they’ll get one. Said they’d be here by 5 today, now are not coming at all. Rude people too to make it better! I’d rather flush my $$$ down the toilet than have you come out now. Sincerely, a former great customer

Fast, friendly and fixed the drain.

Had a main drain clog. My first plumber was a disaster.
After he failed to complete the job but charged me anyway, I called Roto Rooter.
This guy was the best!!! Sean from Delaware. He worked his butt off and unclogged the drain without incident.
The clog was about 95 feet from the house and he stayed with it until he got through.
The first plumber was the «doom and gloom» guy. He was talking major repairs and excavations.
This was the third time that I used Roto Rooter. I didn’t go with them first this time because the timing was not good and I didn’t want to do this in the early evening as it is an outside trap 250 feet from the township main.

I’d give them two stars — but I won’t although I can flush my toilet again. My husband did half the work– since Home Depot didn’t have a big enough snake, we had to call roto rooter. The technician, mr Arnold (really? You better call me ms Sweeney then jerko) sat smoking and talking to his supervisor for an HOUR after walking through our basement. An HOUR!!! Am I paying for said hour?! Better not be. Then I hear the supervisor saying that the customers are headaches and he’s in the middle of customer law suits … Really? Up yours asshole, get a new job then. After five more hours, for what turned out to be a relatively easy fix– professionals my ass– he says it’ll be 600.00. Well I got teary eyed. Sorry that’s money I don’t have. And then… He LAUGHED. Yup, he laughed at me. And my stupid «let’s get this over with» husband paid the bastard. Well… Not happening!!! Wait until Monday. I already lm at that place. You think your getting sued now, you’ll wish you were just getting sued when I’m finished. How dare he?! Loser. Oh and then he said all of our pipes need replacing… Um the just got replaced 10 years ago. Is there a bridge you’d like to sell me in swampland too?!

Highway Robbery! We had used Roto Rooter once before a few years ago to unclog our sink drain, it was very good, they cam, fixed it and gave us stuff to pour down to keep it clean. Fast forward to tonight: Out sing drain is clogged again. We call Roto Rooter, they come about an hour later and wanted $ 355 to unclog the drain. That price is absurd, the guy told us that the people on the phone are not allowed to tell customers the price on the phone (and it is not anywhere on the website) because they know if people know that, they will never call them! The guy who came could not have been nicer or more understanding when we told him the price was too high. We will never call them for anything again with those kind of outrageous prices!