Mitchell Wachtel, DPM

Admittedly, there is a wait to see Dr. Wachtel, but he is a wonderful doctor. To be fair, I have to wait at every doctor’s office I go to. Dr. Wachtel’s bedside manner is friendly, caring and personal. He remembers his patients from one visit to the next and converses with them personally, not making idle chit chat or ignoring them like many physicians. He has treated both my daughter and myself. My problem turned out to be more complicated than expected and Dr. Wachtel patiently explained what he was going to do and answered all of my questions. My daughter is extremely anxious with doctors and he went out of his way to be supportive and reassuring with her. He is one of the only doctors we don’t have to struggle to get her to. Dr. Wachtel has occasionally offered us products related to our conditions, but respectfully dropped the subject when we declined. His exams have always been thorough and his services have always been covered by our insurance. Our issues have resolved themselves under Dr. Wachtel’s care and thorough follow up and we would not hesitate to see him again. I would recommend him without reservation.

Spare yourself. I once made a mistake of going to this so-​called podiatrist because I had a valupak coupon. He used a laser on me and burned my big toe-​The pain is here to stay –I am writing to caution others.

I was on time for my appointment. 30 minutes, waiting for my appointment. 2 people ahead of me. 40 minutes, waiting. 2 people still ahead of me. Finally got into my appointment 50 minutes late.
No one looked at my feet. I was asked why I was there. I described my need. Next thing I was asked if I wanted to buy shoes. I did not need shoes. No one had looked at my feet yet and they were trying to sell me shoes. I finally got thier attention to my feet and I was fitted for a small brace, which, it turned out, I did not need. The cost was around $ 700 and my insurance covered most of it… but I did not need it. So I am out $ 70 and insurance paid for a useless item.
Oh, while I was still fending off the shoe seller, I saw the doctor leave as he was headed off for the weekend. Sorry I was an inconvenience for him.

Save your time and money. This doctor only cares about getting money and it shows. I first came here from a groupon and evey visit I went there he tried to sell me something more. I also had a heel problem. He said my insurance would cover the treatment. A couple of months later, I get a letter from my insurance that they’re not covering and I’m responsible for the charges. Over $ 200! I originally went there to cure a nail fungus with a $ 300 groupon. Three treatments and 8 months later, my nails look the same but my wallet is lighter by $ 700 ($ 300 groupon, $ 200 insurance charge, $ 200 for products to cure the fungus). You’ve been warned.

He seems like an ok doctor, but he has way too many patients. Expect to never have your appointment on time – just go late– as he is frequently backlogged. He is rushed and acts like he has said the same thing 1000 times. I actually saw someone arguing one day when someone else went before him after waiting. They are frequently out of creams and products. They need total reorganization.