A Q Nails

A Q Nails is a fabulou salon. It definitely has that spa environment. This salon is very clean. Everyone working here are very friendly, warm and nice. They are all very professional. Especially Lana who is the wonderful lady who had been taking care of me for the first few times I’ve came here. Compared to other nail salon in North Aurora, A Q Nails is definitely on top of its game compared to the rest of the nail salons. The décor and atmosphere of A Q Nail Salon is spectacular. The service is great and the pricing is perfect. I highly recommend this salon to everyone. Don’t waste your time going to other salon… just head directly to A Q Nails and ask for Lana. Thank you Lana. :-)

I used to like getting my pedicures done here and had no problem. Recently I went in for a no chip one day because i was in the area. The lady i got was extremely rough. She cut me twice and made me bleed. And few nails were crooked! I had two nails that the no chip didnt even attach to my nail bed. Asked her to fix it kindly and she was so rude to me. I felt bad even though it wasn’t my fault. It’s been 6 days since my manicure and i already have 2 nails chipping. Worst experience ever. I will not be back.

Came in today with a groupon for a no chip manicure. I really needed to get a pedicure so went ahead and just booked an appointment for both. The pedicure was $ 25 for the standard pedicure. TT did both services for me and she was awesome and I was out the door in an hour. The perfect amount of conversation and getting the job done. I’m one of those people that doesn’t actually enjoy getting her nails done — I just really like the obtained outcome. TT spent a good amount of time helping me select a polish color, which I appreciated because I can’t tell what’s going to turn out well or not. They even carry combos of no chip and regular polish so your digits can match, which is obviously what I did. My nails look perfect!!! I haven’t seen this perfection in awhile. If you’re in the area, definitely stop by. Very nice service, easy access from 290 and excellent outcome!

I’m from out of town and I’ve been looking for a good nail salon here and i think I’ve found it! It’s clean, they use new tools on everyone, and they have a wide range of polish colors! I didn’t get my nail technicians name but she did a fabulous job with my gel full set. I was in and out in 25 mins. She was really fast but at the same time and was careful not to make any mistakes and my nails came out perfect. Can’t wait to come back!

I have been here many times before. I came in today for a no chip French manicure. None of the regular people are there anymore. The girl I got was rough. She nicked my cuticle and made it bleed. The polishes were all goopy, and she had to put on the basecoat three times before it was clear. The UV lamps were disgusting, you put your hand in it and it felt like there was all sorts of crumbs at the bottom of it. Not impressed at all anymore, I will be finding a new place to have my nails done. Also, around my nails there is all sorts of clear polish on my fingers. Not a good job at all.

Such great service here! The people are super nice and the atmosphere is great. Every time I’ve been in there, there have been plenty of workers on to accommodate everybody’s wants and needs. The most attractive aspect of this place to me though is that they respect
My service and never have me wait for longer than a couple minutes! Love them!

They did a good job on our nails. Just wish they were a bit more friendly. The guy doing my nails seemed annoyed the whole time. I got a full set done and I took my little sister for a mani pedi! Didn’t like that they charge full price for a kids mani pedi but oh well guess I’ll take her elsewhere next time! Overall our polish looks great!

KC has left so won’t be going back. The other techs do not compare to her, don’t bother. There are many other places in the area.

This is an excellent nail salon, and the women hustle and make you feel like you’re their top priority. Their spa pedicures are amazing and worth every penny! They’re incredibly talented with an eye for detail. I highly recommend this place!

They are awesome! I would recommend always scheduling an appointment. I typically go to Kim and she always does an awesome job. If you go Monday-​Wednesday you receive a 10% discount. They are kid friendly I almost always bring my daughter with me and they are all great with her.

UNTRUSTWORTHY, they do not honor gift certificates they issue, they put it on the customer to bring in the credit card statement, UNACCEPTABLE. Bad business practices. Complaints will be filed with the appropriate agencies including a fraud complaint with the State’s Attorney office. BUYER BEWARE, don’t ever purchase a gift certificate from them. NEVER AGAIN.

I have been going there for pedicures for some time. It is really going down. I got a pedicure and the whole time I was there a woman was sleeping in the corner in the back-​no shoes. Another employee was eating at the pedicure bowl. KC is really good, I hate to give it up, but WAKE UP.

Today was my first time here it’s super close to my house and the prices looked great. My friend and I called ahead of time and asked what the wait time was for two fills. The woman on the phone told us no wait time so I said great we will be there in about 20 minutes. We get there and are picking out our colors like the woman sitting down asked and then the woman kept telling us to sit in front of her and we were trying to explain that we were still picking out colors but was not listening to us. I sat down with her first and tried to start conversations with her about the holidays and she gave me short one word answers. The woman was very rude anytime she spoke to me and was completely rushing. I had asked her as soon as I sat down if she could make my nails short and square which they are not. She would skip certain fingers or barely shave them down and I apologized and asked if she could shave certain ones down because they were all different lengths. She ignored my apology and told me that I shouldn’t have them short because of my real nail under? I frequently get my nails done and I’ve never had any issues with my real nail underneath. Then comes the painting job. I will provide a picture to show you the painting job I got done today. It’s the red and white nails. Also my friend had to wait till my nails were finished until she was helped which was almost an hour later. When we got there there was one person helping me and one in the back doing a pedi and when someone walked in after us another woman came out from the back and helped her before my friend. My friend felt the same way that the woman who helped us was extremely rude. My friend had told me that the woman had cut her finger and she said «Ow!» and the woman just yanked her hand back towards her to keep working on her nails completely ignoring the fact that she was bleeding and didn’t apologize. We were extremely unhappy with our service. Like I said I’ve never been here before I don’t know if this woman was just having a bad day. We all have had our bad days I understand but I’ve worked in customer service my whole life and have never treated a customer like that. I will not be returning here and the only reason I gave them two stars was because I really like there nail polish selection.

Fist timer! I loved it! Kim gave me a pedicure. I went for the luxury one and it was so relaxing! Definitely going back!

I am torn on how to rate AQ Nails because when I first started going there about a year and a half ago I LOVED IT but they have gone seriously downhill as of recently. I don’t know if it was because of the change in owners or if the place just became too big for it’s britches but it is poorly run. I always make an appointment because they are popular and have long wait times on any given day. Regardless, I always end up waiting 10 – 20 minutes to even be seated because they are running behind. This could be the result of having a 14 year old booking appointments. They are usually very apologetic but it is still annoying. Additionally, the turnover rate for staff there is absurd! I am not especially picky but it’s nice to be able to build a rapport with a nail tech who knows what you like; not here. Practically none of the staff who were here when I began going there are still there. The true gem in this place is KC!!! I wouldn’t have even stuck around this long if it weren’t for her. She does intricate, hand-​painted designs that cannot be equaled! And she only charges $ 15 which is really good considering she uses Swarovski crystals and spends about 45 minutes on you. She is the only one there who doesn’t make the customer feel rushed and like they are a burden. I went back for my last time today (only because I had gotten 10 punches on my loyalty card = $ 10 off) and won’t be returning.
PS: Cash tip only. Very annoying to have to stop at an ATM just to get my nails done. They have a credit card machine?

The only reason as to why I give it 5 stars is because of KC. I had Kim twice for a full set and fill. Now that they have new owners everything has changed. As Kim was doing my fill someone walked in. Kim told her that she would be five minutes. She rushed to finish my fill and in doing that cut me multiple times. It is no longer about quality but quantity. She also filled my nail unevenly also rushing to get to the next costumer who was a walk-​in and I made sure to make my appointment. Next time I go in I will just make sure I get Vicky to do my fill she is extremely gentle. Honestly not happy with the people they got rid of expecially Tim he was my go to guy.

I stopped in here because Tips to Toes once again failed me!
A lady name Kim did my Pink & White Fill. She did a wonderful job. She was very friendly and sweet.
It’s smaller, quiet and not busy. Not expensive and they have 10% off Monday — Wednesday.
I will be back and making this my regular go to nail place!
They also take appointments.
Highly Highly recommend!
Oh you can’t leave a tip if you pay with card so bring cash! They deserve great tips!

I wasn’t the easiest customer to have. In brief, Im super picky at nail salons. But a week after my manicure and all still looks great so I have to give them credit. The aesthetics of the salon leave something to be desired. Its not bad just kinda dated and typical. The color selection is OK. Nothing current or trendy. I did find something I liked though and they were even really sweet about fixing my smudge that i made on my way out. I would return to them knowing they listen to my requests and are even a few dollars cheaper than their competition. Just don’t expect any frills like hand massages, trendy colors or beverages.

This is by far my favorite nail place. Reasonable prices, nice atmosphere and friendly staff. They have a punch card too that gives you $ 10 off after 10 visits! I recommend them to anyone in the area.

I love this nail place. Tim is excellent for my gel nails. He is precise and does an amazing job! Also Casey does my waxing Andy daughters manicures and pedis. I love her! I highly recommend!