Pup-a-Razzi Dog Spa

Beware residents of North Aurora and adjacent neighboring towns, this place is the epitome of bait and switch, specifically regarding price. PRICE IS ABSURD!!! Ralph the so-​called owner is rude. Does what he wants to do with my dog, never even listen to customer’s request. Cut my dog’s hair to the skin. Charging double the price of any other dog salons I’ve known. He charges almost double ($ 75) because my dog was matted. Not that matted by the way. He also charges by the hour, unheard of. This place is full of puffing and lacking of welcoming atmosphere. Ralph has an attitude and very unprofessional. Definitely NOT COMING BACK HERE. Go somewhere else that’s reasonable in price NOT AT THIS PLACE!!!

We’ve been taking our multipoo here for than an year and we love it. Tabitha and Jennifer are really wonderful groomers with our nervous dog. They treat her like their own pets. Plus the shop is adorable — truely a dog spa atmosphere. The rates are great and they honor your given time-​frame.

Brought are dogs here for a simple trim. He cut our dogs hair way to short. Had an attitude and actually argued with us over the fact we thought the dogs hair was cut to short. Are dogs had cuts and Knicks all over there bodys and did not act normal for a week after bring them home. Avoid this place at all costs.

I am always pleased when I take Augie and Bowser to be groomed. They do a great job in general. Augie and Bowser look so good and they are always happy when coming out looking so handsome. The gentleman I normally deal with is always kind, thoughtful of both my dog’s needs, and always either accommodates same day or next day options. You can tell he really cares about our dog’s. I have been going here for 2 years now and I can honestly say I will not go anywhere else. Great job Pup-​a-​aRazzi! I love supporting local businesses as well.

Overall, a bad experience and miserable dog.

Ralph and Jamie are amazing! My female vizsla had a deep hatred for having her nails trimmed prior to coming here. After going to another location for several years, I grew tired of the eye rolls and sighs that the groomers would give me when I would bring her in due to the difficulty she constantly gave them. Upon going to Pup-​a-​razzi, I told Ralph that Meli was pretty difficult to trim. Every visit, he greats us with a smile and updates me on the progress Meli has made with getting her nails trimmed. It certainly helps that she has a new best friend in Jamie and will calm her down during the trim. Last visit Ralph said «who is this and what have you done with Meli?!»
I am so thrilled to have a groomer so close to home that takes his time with Meli, helps to calm her, and ensures she gets the best trim!

Love love love this place. They consistently do a fantastic job. I have 2 Papillions and they look like show dogs after they are groomed. I have been going to this spa for over a year… once a month and have never been disappointed. Ralph the owner is SO nice! Wouldn’t go anywhere else.

This pet spa is awesome! We have been searching for a consistent groomer and have tried others only to have our babies come home with cuts or clippings :(we read the reviews on pupparazzi and decided to give them a try. Our oldest dog just returned and he looks amazing … his coat is the softest I’ve ever felt it after ac return from a groomer. The staff is great and the salon is very clean and professional. We are very happy customers and will be returning with our new puppy soon. Love this place! :)

Tabby always does such a great job on my mini schnauzer Jack, his cut looks perfect! Last time Jack had an appointment they were able to fit in Rufus, my other dog, totally last minute. Definitely recommend this to anyone looking for a great groomer!

Awesome job. We moved from the city 6 months prior and had yet to find a groomer we liked until Puparazzi. Previously, our pooch had gotten a wicked ear infection from place one and the 2^nd location came back bloody and botched. In addition, the ear infection cost us double of what the groom did in vet mitigation. I was nearly ready to drive back to the city until we found Jamie here. Husband thought it was her best groom ever. Thanks again!

I just used the do-​it-​yourself doggy bath at Pup a razzi. All the supplies were provided and they do the clean-​up. Staff was extremely friendly and helpful. The bathes have their own little room with closing door so my dog was not distracted. Everything was really clean and all the other customer coming and going seemed very happy.

We love this place!!! I have a very large and hard headed lab as well as a high strung, nervous mutt. Both are welcomed here and are handled with care. It is more than a 30 minute ride for us to get here, but well worth the trip. My lab loves Ralph and can’t wait to get inside to see him. He would cry and need to be forced into the last place we took him. Our mutt while not excited to be left, she doesn’t like to be anywhere without her people, is always in good shape when we pick her up as well.
The staff take extra care with all their needs and are always happy and kind when we are speaking with them.
We love the bandanas and cookies as well.
Try Pup-​a-​Razzi — you won’t regret it!

Wish I could give more stars. This place is Awesome, and Ralph who groomed Snowball there really aren’t words. AWESOME is the only word that comes close. We don’t live close, but so worth the travel. Got there early and they took Snowball right in. This was Snowball’s first time, she had a bad experience else where. Thought we would have a handful, but she was fine with everyone. Staff was wonderful. Thank You from my heart. Sorry took so long to post this.

This place is awesome if your pet needs grooming. We take our dog Gabby there a few times a year and are always happy. We always ask for Mary as our groomer Gabby seems to really like her!

I love these guys! I have been to every groomer in the tri city area and this doggie spa is terrific! Very clean and very professional. Every time I pick up my 13 year old boxer mix she smells awesome and it lasts for days. She also has nails that grow so long and they always get them down to the quick which is great for her. Every employee that I have encountered has been pleasant and again very professional! I live in Dekalb but drive to their spa because they are that great!

I’ve been meaning to Unilocal Pup-​a-​Razzi for awhile now. This place opened right around the time we adopted our puppy, Wally, so I thought I’d give them a try. I was a nervous new pet owner, but Ralph took the time to explain the process and put me at ease. I’ve been bringing Wally here every few weeks for the past year and a half for a bath and nail file, and although he still hates being bathed, he can’t wait to see Mary and get treats every time he comes. There are a lot of things I like about Pup-​a-​Razzi including: it’s clean, the staff is professional, knowledgeable, and talented. The atmosphere is calm — not a ton of barking and howling, reasonable prices, but mostly I like the fact that Wally is always in perfect condition when he leaves. He has never been cut, clipped or anything, and he doesn’t seem stressed despite his aversion for being clean. I’ve heard horror stories about local groomers, but I always feel confident leaving Wally in Ralph and Mary’s hands!

Well, I’m surprised there’s only one review here but I’m glad I can add to the page AND substantiate the 5-​star ratings being given.
We have a 3.5 year old Golden who has NEVER been boarded OR groomed professionally. Although I’m sure Ralph had a whole bunch of freak-​out on his hands with ours, she looked AMAZING once she was done. I still can’t believe she let him cut the hair between her paws! We were very skeptical that this was going to turn out well given her intense hatred for boarding/​grooming but we are SO glad we were wrong.
They really run a great business and kept us up to speed along the way. Well worth the money spent and we’ve now committed to ourselves that she’ll be going at LEAST every 4 months if not every 3.
So close to home and such great care and love for the animals and clients. This really is a rare find. Locals should really make sure they patronize this location.
PS: The location is actually in North Aurora, not Aurora, so the map is actually wrong. I’ll submit the address change to Unilocal in hopes of getting it fixed. Website is correct and has all correct information.