The Cakery

Not impressed at all! Got a cake for my grandsons 1^st birthday and jewel could have done better! Don’t waste your money people!!!

The Cakery and the Morton Arboretum catering service work together on weddings, which is fantastic since The Cakery was where we wanted to get our wedding cake! The cake tasting at The Cakery was amazing — we were able to try all flavors of cake, fillings, and frostings in any combinations we wanted! The woman we worked with for our tasting was extremely knowledgeable and was pretty much willing to entertain any request we had regarding our cake. She was extremely detailed in her descriptions of what we wanted, made suggestions that coordinated with our wedding theme, and double and triple checked all of the details. When I stopped by The Cakery the week before our wedding, Bob went over the final details with me one last time. He even gave me his cell phone number in case I needed something while he closed the shop for the July 4^th holiday. Bob was also generous enough to provide a special birthday cake for one of our wedding guests that he customized with her name and everything! Our wedding cake turned out so beautifully. We were concerned that we had selected too many patterns and elements to be on our cake, but it was seamlessly coordinated into a gorgeous cake! We especially loved the suggestions to add the candy succulents to our cake, which were just perfect. We wish we had gotten to eat more of the cake, but we look forward to thawing our cake top to enjoy on our one-​year anniversary!

The Cakery made a lovely and tasty cake for my daughter’s baby shower. It was more expensive than I am used to paying, but I have to admit the quality was more than I was used to receiving!

The cakery has the absolute best frosting ever! I don’t like frosting at all and always just eat the cake only. But theirs is great! They had a great selection of fillings and let us try whichever ones we wanted when we went for the tasting. Their fillings are thick and don’t cause the cake to get wet. It was exactly what I was looking for! Prices seemed pretty reasonable and they were friendly to work with. They did an excellent job on our cake. I wish I could of ate more of it but was so full from dinner. I will definitely be back to order for another occasion.

Our wedding cake turned our amazing. Everyone loved it and my wife and I could not have been happier. They were very helpful at the tasting and any alterations we wanted to make were a very reasonable price. It was free from Two Brothers so the price was perfect too.

I was told I had to call The Cakery and have them make the cake for my brothers Wedding. I was completely blown away with how it looked and more importantly, HOW IT TASTED!!!
Bob is great to work with, easy to contact, and was able to take my design ideas and translate it to cake (trust me when I say, I am no designer). The cake looked so amazing we were tempted to not cut it, just to leave it on the table and not let anyone touch it! We of course DID!
As great as the cake looked, it tasted even better! I have had cakes at tons of weddings, but this one was different. Flavors were perfect and balanced, nothing was too overpowering, just GREAT CAKE (I must recommend the chocolate cake)!
I would recommend The Cakery to anyone who is looking for their cake be as amazing as their wedding day.

We got our cake through our Wedding Reception Vendor, it was beautiful as expected and tasted exactly as good as the samples we had during our tasting. I was very pleased in the end!!! There were waaaay more cake samples available to taste than I could have imagined. They have a variety of photos to look through to help you choose your cake that were included in our wedding package in buttercream.
However, being the Wedding Diva that I am, I had asked for fondant which was an up charge I was happy to pay. I was a little disappointed there weren’t many images to look through of fondant cakes– I think they could benefit from showing more. Thankfully I had Pinterest and could show the baker the photo of a cake I liked and decided I would go that route. Other than that I really wish they would have sat down with us to talk about the cakes, given a little more attention since we were novices to wedding cakes, and provided milk or coffee instead of just water (or at least let me know when I scheduled to bring our own).
As I said though, in the end I was very happy with the end product. We just got the pictures from the photographer and all our friends are commenting how beautiful the cake looked!

I have ordered my daughters birthday cakes from the Cakery for the last 9 years and every year they are amazing. We had an awesome/​huge Elmo, a Hello Kitty, a Mermaid, a Rock n Roll cake. You name it and they can do it! Ive also had several other specialty type cakes and each and every time they are gorgeous and oh so good. In 9 years I have never had anyone be rude to me so Im not sure what some of the other comments are about. They are extremely busy making gorgeous cakes for people so maybe there are times they can’t drop everything to kiss your _​_​_​! I would NEVER go anywhere else for a cake!

This is a very strange business. I have no idea how the cakes are simply because they make it so hard to contact them. There is no email address on their web page. The telephone number takes you to a lady telling you they are closed and «you cannot leave a message?» WHAT? What is the point of having an answering machine… extremely weird. Who would entrust anything as important as a wedding cake in the hands of such evasive and unprofessional behavior? Not me.

I ordered a cake for my son’s birthday and it was fantastic! When I called to place my order they told me you have to order a week ahead of time, but they still were nice enough to squeeze me in. Truth be told, from the outside this bakery doesn’t look like much. It doesn’t have the look or feel of some of the other fancy «boutique-​like» bakeries around this area. None of that matters to me as long as the product is good, and it most certainly was! The woman who greeted me at the counter was very nice and friendly. The cake was decorated beautifully, moist, and delicious! My family raved about how good it was! I will definitely return!

Because I booked my wedding through the Two Brother’s Roundhouse, I received the services from The Cakery. I must say, Our cake was completely stunning and delicious. During our tasting, The owner Bob had us try out a variety of cake and fillers which were all scrumptious. But the best part in my opinion was when Bob asked us what kind of cake we wanted, and instead of just pointing at a picture of a cake and saying «I want that», Bob sketched out and designed our cake to fit our likes. He is a creator, not just a cake maker. Our cake was his work of art, and It was eye catching! I loved everything about it!

I must applaud Bob and his team for the most amazing wedding cake they made for our wedding at the Arboretum. The design was exactly what I wanted, and the cake was incredibly moist. We did the devil’s food cake and red velvet. I have been to so many weddings where the cake was dry, tasteless, but looked nice. Bob and his team are the whole package. At first, we were a little nervous we had to work directly through The Cakery when we signed at the Arboretum because we had another vendor in mind and never tried their cakes before– but we are SO incredibly glad we did. Whenever we talk to past wedding guests, the beauty and taste of our wedding cake always comes up. I cannot thank The Cakery enough.

The Cakery provided my wedding cake through Riverside Receptions in Geneva. We had a multitiered cake with two separate flavor pairings– yellow cake with raspberry and marble cake with Bavarian cream. I personally loved the raspberry the most, but everyone seemed to be happy.
The cake looked absolutely beautiful that day– nice and simple as I wanted in our blue and orange theme (and the Bears cake topper we got looked perfect on top).
Our tasting went great when we went in– they let us pick whatever we wanted, and even accommodated us when we were a bit early. My only negative is that the times offered aren’t very worker friendly– my husband had to take off part of a day to make their latest appointment. Other than that, the cake was beautiful and delicious!

The Cakery made our wedding cake for our wedding at the Two Brothers Roundhouse a few weeks ago. We had an incredible time at our tasting; chatting with the owner and his experience on TLC’s «Ultimate Cake Off». Since he won the tasting portion of the contest, we felt like we were in good hands.
The tasting was delicious, and was my now-husband’s absolute favorite part of the wedding planning. They were super accommodating, even when we kept changing our minds and wanting to try a couple more flavors. They were able to recommend good flavor pairings, especially because we had four tiers with lots of different flavors.
What I was most impressed by was his knowledge and ability to go above and beyond what was just listed in their album of past cakes. We didn’t want something super-​traditional, and we were very anti-​fondant. He was also very receptive to the photos that we brought in from Pinterest of what we had in mind.
Everyone was RAVING about how amazing the cake looked and tasted; it was like nothing they have ever seen before. I can’t imagine a better outcome for our wedding.
P. S. Try the spice cake with the cream cheese frosting. You will NOT be disappointed.

I just got off the phone with a very rude young lady. ²⁄₂₈ 11:45am
I have spent hundreds of $$ at this establishment and I was disregarded like my business and loyalty to this company did not mean a thing. Note to the staff… maybe a good idea not to argue with the customer. It is really to bad, I have a lot of family in the area and very much concidering having us all withdraw our patronage.
What has happened to customer service… lost art, I guess.

We have had several cakes from The Cakery over the last few years. The cakes are delicious, and the decorating has been phenomenal each time.

We hired The Cakery to design and bake my son’s one year old birthday cake. The cake was very good quality, artfully designed and delicious. The price was reasonable and they included a free, matching «smash cake» for my son. We will definitely be using The Cakery in the future.

We ordered our wedding cake from The Cakery and it was fantastic!!!
We weren’t really sure about what design we wanted, other than we wanted a cake/​cupcake combination. We went with chocolate cake with dark chocolate ganache and frosting, and an assortment of different flavored cupcakes. Then a couple of weeks before the wedding we went back in with a design idea (matching our greyish colored invitation with anemones on it) and Bob went back and whipped out a colored frosting to match the invitation and a couple of white flowers on the spot. It really helped deciding on the décor of the cake. Then he suggested a black «ribbon» at the bottom of the cake, which we weren’t too sure about it, so he went back and in less then a minute, voila! and the black ribbon appeared on our design. Brilliant!
The Cake was delivered right on time and looked beautiful!!! And it tasted even better. The cupcakes matched the cake perfectly and disappeared BEFORE we were able to cut into the cake.
I will be ordering all my special occasion cakes/​cupcakes from them from now on even though I live in the city and this is a long drive out for me.
Oh, did I mention the price was unbeatable? When we inquired at a couple of bakeries in Chicago, the prices of their wedding cakes were double or triple of what we paid at The Cakery, and there was no snootyness involved.
In response to some of the negative reviews: if you’re looking for the «ohs, ahs, you’re engaged, let’s rejoice and massage your feet to make your cake tasting experience as meaningful as your wedding» — maybe this place hasn’t really worked out for you. If you are looking for a delicious, beautiful, affordable wedding cake (hint: it’s a BAKERY) — look no further!!!

I was having trouble finding a place to get my groomsman cake made until my cousin told me about the baker she used for her wedding… all my troubles went away.
Since we lived out of state at the time my mother had to make most of the arrangements, but they got it spot on. The 3-​D seal that I asked for came out better than I ever thought. I can’t tell who was more surprised when they brought it out. Anyways, it was a huge hit at the party, all the guests were asking where it was done. GREAT JOB!
And, it was a lot, and when I say a lot, I mean A LOT, less expensive than most of the places that I contacted. And they were a lot nicer too. Some bakers can be such snobs… but that’s for a different Unilocal review.

The Cakery made my wedding cake, and it was everything my husband wanted. We went with one tier of marble cake with raspberry cream filling and two tiers of carrot cake with cream cheese filling (which, up until the tasting, my husband was sure that he hated). The cake as it arrived was great in both appearance and taste.
The cake/​filling tasting session was insane — so many varieties, so much sugar! The sales woman had insisted that we pick out the colors for the flowers and ribbons using paint swatches (for accuracy), and the finished product was right on. (Not that I would have cared if they weren’t, but it’s nice to know that the bakers are perfectionists.) They were very upfront about add-​on costs (the cake came with our reception hall, so we had no choice about using them), which was much appreciated.
I will definitely use The Cakery if I need another special occasion cake. During our tasting there was nonstop in-​and-​out traffic with people picking up cakes for birthdays and baby showers, and everyone was walking away happy.