golden eagle express

At the time of pick up at 9:00 pm the bus was full and could not pick us up. They said next one will be coming in 30 – 45 min. However, next one came 60 minutes later. So, they lied to us. If we would know that it’s going to be another hour, we could leave bus stop and at least sat down, and come back in an hour. Walking around the city all day and then stand for an hour seemed like forever. Next day we wanted to use it again, and the minute we came out of hotel, which was 8:04am, the driver waived to us and left. I requested my money back since we didn’t want to wait another 1.5 hours. I could not simply just get it back. Older gentleman who was selling tickets, could not explain clearly, he kept calling «his boss» and had no success. Finally, 20 minutes later I got my money back. Never using them again.