Howard Johnson North Bergen

i have never written on Unilocal until now. .that’s how horrific my experience with holiday inn nb was. i hope anyone thinking about staying here reads this first. #1) run ! you will never find a more unprofessional ignorant and abnoxious excuse for a hotel representative than «sam» …who pretended to be the manager when we immediately asked to speak to his. i guess this holiday inn owner cares less about having satisfied guests or even guests at, all. .if he/​she employs such an animal. to say, do not count on your reservation… is an understatement! !! even if your credit was charged and the hotel has been paid!
just by chance we called to find out about a check out time. it was by chance alone that we learned that they were not intending to honor our reservation the following day because sam. .said the previous employee didn’t take a picture of our licence or credit card. meanwhile… the previous employer said our reservation was secured and took our card in back room to supposedly make a copy. after speaking with sam… i’m not sure what they did with my credit card and dl… and wouldn’t be supprised if down the road sam is arrested for credit card fraud! (what else could they have done with my licence and cc app that time? !) anything is possible after dealing with sam. it did not matter that they were paid without issue. had we not called for unrelated matter.. we could have flown across the country to find ourselves with no place to stay!!! sam cared less about our dilemma and said if we didn’t like it he would cancel our reservation on us! ??? place is a total dump and sam is the perfect representation of the dump it is. we will use the secaucus hampton inn going forward and that is where we will send all the business we intended to send nb holiday inn… as i hope you will too!!! expect your vacation or business plans ruined. .if you stay here!

The hotel was not great by any means. We found and attempted to murder a cockroach in our room (I say attempted because this thing refused to stay dead) but when we notified the front desk they moved us to their newer nicer building. Which considering we were paying almost 200 $ a night I was rather annoyed we weren’t in to begin with. The free breakfast was ok, nothing fancy, but on a con budget it was just fine.
The best part of the hotel (and why they’re not getting a 1 star) was the shuttle service a third party company provides to and from New York (including the Jarvis Center for you con-​goers) that offers one way and round trip fares for 8 $ and 15 $ respectively. Considering an über costs 24 to 36 one way depending on the traffic and Lincoln Tunnel it’s not a bad deal. Shuttle staff was pleasant and accepted cards which was helpful.

Don’t. Unless nothing else in the area is available. I woke at 4am to a guy screaming at the top of his lungs. It isn’t the hotel’s fault that it’s a sketchy area, but everything was old and gross.

Felt my life crumbling beneath me as I attended this dreadful hotel. The room was filled with smoke and I thought a meth addict once lived here. The phone line to the hotel was broken and I complained. They put us in a different room with the same sticky floors and deteriorated state. HowRd Johnson inn you have ruined my faith in humanity.

CALL AHEAD TO VERIFY YOUR RESERVATION (EVEN IF ADVANCED PAID).
COST
$ 117.33
DISTANCE
5 Miles from train ($ 12 for a shuttle to the train)
CHECK IN
The very rude Indian lady at the front searched her notes for my reservation. «Why do you lie? You don’t have reservation.» I immediately show my email with confirmation. «I don’t have that confirmation number.» I ask for a resolution. She speaks in Bengali, «a language I interpret, and begins to bash me and the owner for not giving her the password to review thier Expedia account. 30mins later I’m in.
ROOM
Non-​smoking, but smelled of mildew and dirt. Wall paper pulling away from walls. Sheets not as clean (blotches). TV needed to be linked to the account (front desk to busy). Awesome perks include a microwave and fridge.

Like the previous review it is good, but not great. Microwave, Refrigerator, and a nice TV. Room was clean but everything is a bit old. WiFi is easy to log in. The room was quiet enough. The lady at the front desk was nice enough. Not crazy about the location nor the one way road its on. Its a bit loud on the main road and not a pleasant view at all. The is a big Shopping/​Entertainment center about 8−9min away. But the price is decent for being 25min outside of Manhattan.

It started by the Indian woman at the front with her attitude. I extended my hand to shake hers and she said «no im good». Wow this is from the person who works in the front. The experience left me never wanting to spend a dime with Howard Johnson again. Your good enough to take my money but not shake my hand!!! Ill stay in my car B4 I go there again.

great hospitality n service — Room is Small but great for the Price! Complimentary shuttle to New York is great. The Fact that you have a Restaurant next door n a Gas Station for little things is a plus! We had a room up the hill but since my wife has asthma we asked if we could switch rooms, they said that since we checked in early they gave us that room but they would gladly switch it for us, they even helped us carry the luggage from one room to another! Another plus for this hotel as it is clean to our naked eye and everything is elegant! This hotel has surpassed our expectations since I was skeptical after reading the reviews here! But to our surprise those people just seem to come at a bad time I guess! Since we are here for New Years I greatly Recommend Staying here it’s Cheap Great and Convenient to NYC Without the City Escalated prices!

Overall services were good. $ 124/​night. Microwave and small refrigerator, were included. Rooms are old but clean, comfy beds. bathroom and shower were a little dirty, needed more cleaning.

Mouse feces and vomit on the bed… The desk attendant didn’t even fight us for a refund! Should be shut down!!!

Avoid this hotel. It was disgusting. Carpets are gross, bathroom is gross, room was smelly and moist. The shuttle to New York doesnt pick up from NY until 8 pm… we only stayed here for the shuttle and that didn’t even work out. Hotel is located on giant hills you will have to walk up and down. Doors are all open to the outside, didn’t feel secure.

Worst hotel I have ever stayed till date. Very expensive and shitty rooms. please avoid.

This Howard Johnson location is horrible. Paid over 200 for one night! There were bugs in our room, horrible tv reception, dirty bathroom and paper thin walls. I day go down the street to the holiday inn.

The area and price are aligned with the rooms. Don’t think you are getting a deal. One of two thin towels in the room had dried white paint on it. Overall the room smelled a bit and the light fixtures next to the bed are loose, broken, and dirty. A note to housekeeping — move things and turn on the vacuum. High point free wi-​fi and free breakfast.