Fandangle’s

Had a bad experience with Wally at Fandangles. We agreed on a basic menu for our wedding reception and he accepted (and cashed) my deposit to secure the day.
Then I emailed him as the day got closer to give an update on the number of people we expected and to clarify a few things. We couldn’t afford his appetizer option, so I mentioned that we would make our own apps. Also that we didn’t want to use his cheap plastic plates and paper napkins since we wanted the event to feel more formal. We had already discussed that I would be renting china, linens, etc and he had no problem with it.
Then out of the blue, he wrote back saying that he «tried but could no longer work with me» on this. He couldn’t accept outside food and couldn’t do our function for the same price now that it was «formal.» Now, I hadn’t actually spoken to him in weeks, so saying that he tried to work with me was bogus. We certainly could have worked out the appetizer situation (I can understand where he’s coming from), but we hadn’t changed anything on the menu and somehow he now couldn’t work within our budget because we were «changing» it to formal (based on our renting china and linens).
He sent my deposit back without even calling me to discuss, with less than two months until the wedding, leaving us scrambling to find someone who was available on short notice. Personally, I think he found a better paying job and decided to take it, despite having accepted and cashed my deposit check more than two months prior.
Highly unprofessional and certainly unethical. What also bothered me was that I would email him a list of questions and he would always call to answer them, so I would then have to pull up my email, copy it to a word doc, then jot down notes regarding all of his answers. He didn’t like email. However when it came time to drop us, he chickened out and sent an email. Not even the courtesy of a call to try to work it out, or even just to explain himself.
Stay away…