All Valley Party Rentals

I don’t know what that knucklehead below is complaining about! I have been renting tables and party tents/​canopies for year’s and decided to try All Valley as I’ve always heard good things about them… they were not only very competitive but, the most professional service i’ve EVER seen! As parties go, we had some last minute changes and they were unbelievably accommodating and punctual! —These guys are UNREAL! I will NEVER use another party rental again! Thanks for everything guys — you made me look like a superstar and I can’t ever thank you enough — -I only wish I had found you years ago!
Sincerely,
Brian

Not much to say. People were friendly and I got the products just the way I needed them. The only problem is fitting it in your car, but they have people in the back to help you with that and will even recommend you to get a different product if something doesn’t fit well. None of their low-​end things were nice honestly, at least without a cover, but they did the job well.

I would definitely recommend this place to anyone that asked ! I threw a party at my house for my birthday and I needed tables for it. I called them on a Wednesday and my party was on Saturday, even though it was last minute they were friendly and I got the tables for a really great price. I’ll definitely use their business again !

Worst company I’ve seen. The employees are honest hard working men that get discriminated against they get no breaks and lunches on most days, the trucks are complete safety hazards, they’re supplies are horrible the chairs are never clean and are trashed, their tables are in really bad condition most supplies don’t get fixed and when they do the they half-​a*** it please do your self a favor and go somewhere else for your supplies

This company was recommended to me by The Bear Pit who I’ve had catered other events at home. This was my biggest house party to date and I needed a dance floor and bar and cocktail tables so I had no past experience in what to expect in ordering more than usual. I compared prices and found them to be slightly less on some items and slightly more on others. I did not want to bother haggling down prices so I went with the recommendation because I was told they were very reliable.
Two days before my event the weather report said it would be raining. Of all days. I called the store after 7pm and they were closed but there was an emergency number I could call. I called the number and Bill immediately picked up. I assume he is the owner. I had a covered patio which was intended for the tables but I also rented a dance floor which can was going on my lawn. We discussed a canopy for my back yard. Bill stayed on he phone while I measured my yard and we settled in a 15×20 canopy. It was going to be up against my patio cover so he said he would install a gutter so water would not be pouring on my guests as they walked from the patio to the covered yard. He had me measure the height of the patio cover and asked if there was anywhere to tie zipties to it. In other words, he had done this so many ones he knew exactly what had to be considered to make this work.
He also said that if on the day of delivery that the weather report changed (the weather was dependent on the path of a cyclone at sea) that we had until noon to cancel it. He called it a back up plan and assured us that he would accommodate any changes.
Ultimately, the deliverer came on time and the dance floor and canopy were set up without me at home and they put everything exactly where it was most accommodating.
Despite the weather, the party was amazing. The bartender loved having a real bar. Everything looked great and I was so happy that I chose them. I will be using them exclusively for now on.
Side note, they shorted us 10 plates. In my error I should have counted everything when I got home after the delivery. I did not realize they were missing until the guests started eating because it was buffet style with the plates stacked with the buffet table. This was fine as I had plenty of plates at home that would accommodate and some people showed up late anyways so we just rinsed a few used plates to reuse. They still get 5 stars for the error because i was partly to blame. And guess what, they didn’t question the fact that I stated e plates were all accounted for and not misplaced. They credited me back the $ 5 (the cost of 10 rented plates) for my next event in the fall.
Mistakes can always happen. It has more to do with how they are handled. THANK YOU BILL and JULIE!!! You have a loyal customer.

Last month I rented from All Valley for a special birthday party, and had a wonderful experience. From the start, they were very friendly over the phone and answered all of my questions regarding prices. Then, when I came in to see their showroom, they further helped me with my questions and concerns and didn’t make me feel obligated to rent anything. In terms of lounge furniture, disco ball and lighting, I liked everything I saw and the options of rental equipment were endless.
I rented almost everything from All Valley for my party and they were accommodating on delivering a day early when we had to suddenly change our party date.
On the day of delivery it took their company less than an hour to set up the big tent, dance floor, all the light, the disco ball and the lounge furniture.
Not only was everything done so well, they also helped me out and saved our party when they stepped in to rent us out 2 items that another rental company (AA Rentals on Topanga) had suddenly canceled on us for no reason.
I really appreciated the quality of their items and of their work ethic. I would use All Valley rentals again!!!

The best place for rentals!
Last year we had a wedding rehearsal party… we rented tables, chairs, linens dishes, flatware, string lights, accent lighting, bar, sound system and even an executive portapotty!
Everything was delivered on time and picked up the next day!
We were extremely happy!

I have used All Valley for many occasions. They have always made it easy to pick up and drop off equipment. I have used their delivery service which was on time and hassle free. They are very reasonably priced and everyone I have dealt with is helpful and easy to talk to. I have rented kids party table and chairs, adult table and chairs, table cloths, tents and more and have been happy with it all. They are my go to party rental store.

These people are EXTREMELY helpful. I was out of town while planning a party and they assisted me every step of the way. At the last minute I needed lighting, they were so very accommodating. I will definitely use them again.

Excellent! Very pleasant and helpful staff, reasonably priced items in good quality, and I loved how quick and easy they made it to pick up items. Easy return as well. Hassle Free! Thanks Guys.

Bill was great. We had a crisis and all valley saved us at the last minute. Literally 2 days before our ceremony. Our even was 9/28.Their prices were competitive and I would use them again.

I recently rented a few tables and tablecloths for my baby shower. The items were exactly as described and my father didn’t have any trouble dealing with the drop off and pick up of the items (I wasn’t there for that part). Prices were reasonable in comparison to other local companies. I would definitely work with them again based on this experience.
Mainly, I wanted to comment about the phone interaction with two of the All Valley Rentals staff. I called for a quote several weeks in advance and spoke with Julie, who was a real pleasure. She was friendly, very helpful and informative, and even offered me their web discount since I had found their company through Google, even though I didn’t notice the discount when browsing the website.
I called back weeks later to finalize my order, hoping to speak with Julie, but instead, I spoke with Miriam (at least that’s what it says on the invoice copy I received). She wasn’t rude or unhelpful, but more matter-​of-​fact and short, clearly trying to get my order placed without the fuss of much conversation. I work in customer service and I know I can be all business at times, but from the customer’s point of view, my conversation with Julie made me feel more valued as a customer.

Used for my wedding this past weekend. Everyone was super helpful and nice. Drop off and pick up was on time and the guys who picked up broke down all the tables and were very nice. All in all great experience with AV!

I did not rent here. My girlfriend did. She was throwing her best friend a baby shower and rented tables and chairs. I was asked if I would pick them up because they charge for delivery. No problem. I had blankets and tie downs to ensure they wouldn’t be damaged but when they brought out the tables and chairs they were already in pretty bad shape. Instead of rubber feet some had duct tape wrapped in a ball. The chairs weren’t much better. When asked if they had anything better I was told no. When I got the stuff to my girls house and she got a look at it she called them. They must have thought I was just hired to pick them up because it wasn’t under my name and the owner responded that the reason I was given the crap tables was because of «the condition of my truck». Are you effing kidding me!!! They backtracked rather quickly when she told them I was her boyfriend and sent some employees with some good tables and took the bad ones. When I returned the stuff the next Monday I asked to speak to the owner and was told he wasn’t there. When asked why I wanted to see him I explained that i was pissed and wanted an explanation for his lame ass excuse. The employee even told me that the owner was a jerk and that he was sorry.

This is just a preliminary review… July 11^th
I’ll pick up on Friday the 12^th and return it the next day. I have used this place 7 years ago at the location in Granada Hills… so when I drove there on Chatsworth. hey it gone? So I get out my trusty iPhone and search for where it went… Yea. found it.
OK, it’s much smaller and hard to notice… somethings wrong I think. So I get inside and the extremely pretty lady Julia. is on the phone… takes two calls and out comes my phone to check in as it’s my #1 pet super peev when it comes to service… phone always out of view so she didn’t see. She hangs up and says «Very Very sorry to be talking while you came in and I thank you for your patience.» Wow! that was service! Phone slowly put into pocket. Made the rental request and all was quick. polite and she knew her stuff, and best of all the price for 3 tables was excellent! More review after I’m done.
Friday:
Pick up review… I walked in… they had my paper work right there. no «wait a minute while I look for your invoice statements… no «oh we are out of that item» I had a pleasant guy taking my rental. Pulled around side and they have large area for loading. Uncluttered loading and fast service… Do you keep reading that I type about service… Well items, foods, events can all suck… as long as it has great service… I’m 99% happy. This place has that % and tomorrow I’ll update to see if it hits 100%.
Monday
I took it all back Monday as I was too beat to move on Saturday. Again, Fast friendly service. I give them a 100%!

If you know what you want you will not have a problem. Prices a OK.

The guy that received the rental items back was rude, rude and rude!
We rented a lot of items and it took my husband 2 trips to bring it to the house. They had no problems then.
My husband made trip #1 to return the items and the guy yells at him «You’re missing a lot! Where are they?»
Hubby: «They’re still at home…»
AVR: «Well why aren’t they here?»
Was this dude blind or what? He can see the truck. He can see that it’s full. Did he expect 9 tables and 110 chairs to actually fit in the back of a pick up truck? Maybe he’s just not using his brain.
Hubby: «I’m bringing them. It doesn’t fit. I’ll have to make another trip.»
AVR: «Well hurry up then.»
That’s why I wrote rude 3 times.

Always have had great service…

I LOVE LOVE LOVE All Valley Rental. They are nice, friendly, accomodating, reasonably-​priced. Just all around the best.
We use them for small things like glasses for a small party if we don’t want to use plastic to everything we’ll need on a bigger party (tables, chandeliers, chairs etc)

Heres another review about this business. The rep talina, Worst Customer service period. just returned my rental all I can say is wow, super rude. this is my last time using this type of business.
Btw wish I can rate this place lower it won’t allow you.