USA Fitness Center and Spa

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The staff is not interested in their own job at all. The welcoming for a possible member is horrible they don’t even take the time to go over what the gym offers. Since it’s a rainy day the ceilings all have leaks and they have buckets in every corner. But, the minute you walk in there’s a major leak from the ceiling and no bucket so if you come in and slip I guess its the customers fault?! Overall, DO NOT JOIN THIS GYM OR THEIR OTHER LOCATION. Do more research.

So after that episode… I continued to check my statement and my I was STILL getting charged because the guys that wrote my cancelation form forgot to scan it in! Thank goodness that I saved my copy as proof that I cancelled it so I was able to get a refund and finally put an end to this madness. The second time around I was able to email them my copy and a check was sent to my house.

This place has pretty much everything you need for lifting and a good workout. Peter the GM was super friendly and helpful with my sign-​up. I’m hoping to bring my squat squad in here with me! Highly recommended, and you can’t beat the price.

Need more than 1 set of 60+ dumb bells. At least 2 sets. Floors need to get redone. But only reason why I gave usa fitness my business is cuz of Jocey 5*

I’m a current member at this gym and been here since the previous remodeling of the gym. The last remodeling left the flooring of the gym uneven and very disturbing when I use the squat rack. Thanks to the assistance of manager, Jocey, we have come up with a solution to this and showed me alternate workouts to get my workout done. She’s get professional when it comes to management and fitness. She very helpful. A huge thank you goes out to her. Fixing of the flooring would be nice.

I’ve been working out at this gym for about 5 yrs now and it upsets me to see what it has become. It’s a mess. The sauna only works 3 months out of the year and when it does it’s never cleaned it seems like. The floor has so many lumps making it unsafe to lift in certain areas. I find it funny that their solution to this problem is to stick 2.5 lbs plates under the machines to keep them stable. And if you are thirsty make sure to bring your own water because the drinking fountains currently broken. The owner is aware of this, but chooses to ignore the north hills location. This gym is just an after thought compered to the other two gyms in sylmar.

Came here a few days ago to start to get a new membership. This USA Fitness gym is small but it is in great condition. It is not really busy in the morning but overall the place is very clean. I am very fortunate to have found it because It literally looks like an empty store but it is actually pretty awesome. Very happy with the service I obtained when going in to apply for this gym.

IF YOU’RE USED TO QUALITY YOU WONT LIKE THIS GYM
Not worth the 20 $ a month it calls a deal. I was assured verbally that I could cancel at any time. Apparently i signed a 1yr contract with out my knowledge. DO NOT TRUST THEM, SUPER SMALL, UGLY DIRTY CHILD’S ROOM & NO CUSTOMER SERVICE SKILLS.
Failed cancelation attempts;
I’ve been there 2 times just to cancel. 1^st the manager wasn’t there that day and never returned my call upon her return. 2^nd they only do cancellations m-​f. I can’t even get a cancellation form so I can fill it out before I come back a Fricken 3^rd time. So I call the Sylmar gym, and find out i couldve sent a certified letter in a month ago.
Its such bull crap, to make it difficult for us to cancel. Get a damn manager on duty ALL the time.

Smaller gym than others two locations, but still got an amazing workout, excellent customer service welcomed when arrived and was acknowledge when leaving by Jasmine. Weights are racked up. And gym overall nice and clean.

I signed up my self, hubby and daughter for the whole year. I should’ve used a free week pass and see how it really was. I loved the kick boxing and Zumba class but was smelly and the mirrors kept getting so foggy. We used the member ship 4 times tops. It was so crowded and the parking was a nightmare. Now that I’m looking for a gym to join I’m scare to pay the whole year if I don’t know what to expect. So sad because is so close to my job

Amazing gym, Super small but useful, all employees are super friendly and the gym is super clean, what sold me is the steam room and sauna !

This gym is very close to home and work it’s not the biggest but they have everything i need and equipment is spaced out. The staff is friendly and is always clean. They have a sauna and steam room which is wonderful. machines are up to date and well maintained. If anything ever needs to be fixed they jump on it right away. I’ve been going to this gym for two years it has improved a lot and i never have any problems. Prices are very affordable!!! They also have great trainers I’ve had the chance to work with nino he was awesome and now looking forward to working with susie she’s really great as well.

I am updating this review because the manager address my issues in a very professional manner. Each one of my concerns was address and I have seen the difference after revisiting the gym. ***
Thank you USA fitness !!!

I never have a bad time when I go workout. Jocey, a receptionist, is usually there when I go and she’s great. Funny and very friendly. I would recommend her if you’re trying to get a membership. The gyms a bit small but the people there are really friendly and never mind sharing equipment so getting what you need for your workout is usually not an issue.

Best gym in the SF Valley, not too crowded, equipment in really good condition… favorite receptionist Jocey & Jass !!!

This gym is quite small but has everything you need to get that body you want. I’ve been coming here for the last couple of months, since I moved to the area. The girl at the front desk is always helpful (Josie) awesome, outgoing, and friendly. That type of attitude makes you come back everytime. The gym keeps improving, opening new locations, and updating their equipment which is great.
They have the sports channels on point thumbs up.

I would say it’s OK. Its under much better management than before however the greeters can be more friendly/​talkative still. New machines came in and a tiny interior wall graphic addition, so that’s a plus. They have many fun classes but they don’t provide you with equipment such as kickboxing gloves, etc. And honestly I’m getting tired of listening to the same music (for classes). Some mixed songs like American, African, Indian, Middle Eastern wouldn’t hurt.
Also, watch your account. They charge extra fees, ‘mistakenly’ multiple times .
Anyways. I’m looking for a workout buddy for motivation, let me know if you are too !

I give this gym 3 stars because considering what they charge it’s not half bad. the machines work most times and it’s free kickboxing, Zumba etc classes.
Yesterday I skipped 3 treadmills because it wasn’t working and most if not all the tvs on the treadmills either don’t work or give 3 channels. However the options are good: weights, cardio, bicycle etc.
The locks are no longer digital so bring a padlock. Front parking is usually full so there is lots of sun in the back lol… I’ve never seen the back full so that’s a good thing. Oh they have no jacuzzi and that’s why I joined so I’m stuck for 1 year but if u overlook all that it’s an okay gym.
I hate that they don’t take cards they go directly into your account and take the money. So that’s a huge turn off. I got charged 25 for gym maintainance, it was in the contract but I didn’t notice so that was a surprise.
The trainers are horrible looking. I mean real unhealthy looking. When I see a trainer I should say make me look like you. And I did the exact opposite. The female trainer looks better than them… SERIOUSLY!

Great gym … Good vibes … Good prices … Just one koo trainer … Jk everyone it’s koo. Specially the cleaning guy… Keeps it fun… Now I can say everything smells good and it’s no more feet smell in the bathroom