A-1 Computer Repair

I’ve been going to Jeffrey for years. On the most recent visit, when my task bar menu and icons disappeared. The computer was essentially useless because I couldn’t even use the Start icon. Seems that Windows 10 is a bit unstable, and this is a common problem. He ran the PowerShell command to reset everything (it took over 5 hours to finish once started), then ran a full Disk check and virus scan. Grand total? $ 50. Jeffrey is honest and extremely reasonably priced. Plus, he plays a mean guitar.

Great service, great pricing! Jeff is the best and fixed my problem within minutes. He really knows his stuff.

Troubleshooting gives me me headaches, ulcers, and a bad day. And I like to think I know my way around computerds.
Jeff took care of my laptop and was an absolute pleasure. Great prices for working hard on a problem that made me nearly tear my hair out. If I need anything, I’ll be going to A-​1 again.

I called Jeff a couple weeks ago and he gave me advice over the phone regarding my BSOD issue. He flat out told me «Try this before you bring it to me and if it doesn’t fix it then bring it in and I will take a look»
I did what he told me and the problem came back a few times randomly so I brought the computer in to his shop in N. Hollywood this morning. Jeff spent over an hour trying to recreate the error but was unable as the problem appears to be something I had hooked up the machine at home.
He told me how to isolate it at home, which I did and the problem has not returned.
Total charge was a measly 20.00 which imo is a great deal.
This guy is a true pro, genuinely wants to help people and a pleasure to talk with. He’s clearly not doing it to turn a huge profit and going forward, I will be using his services exclusively as well as reccommending him when the need arises.
All of these good reviews are the truth. This guy is just plain awesome!

This was the only computer place I could find that would do what I wanted without trying to convince me that I needed a bunch of other things done. Very reasonably priced and super fast results.

I went to Jeffrey several years ago in the midst of a family crisis and a crashing computer, and he was amazingly helpful. Picked him out on line because he was nearby and was available to see me. A stroke of good luck for sure! My old computer couldn’t be saved, but he recommended what he thought would be best for me and said to call him if when I found a computer with the specs he suggested so he could «yay» or «nay» the brand and the price. Found something that night, called him and he said it was a good machine and good deal so I bought it. I came in to his office first thing the next morning. He loaded the stuff he had taken off the dying computer, added some Office software (gratis) and got everything up and running in time for me to jump on a plane later that afternoon! Now, three years later, I’ve had my first problem with the new machine. Once again, he was thorough and honest. He wasn’t sure if everything was a-​ok or not when I left (as it was a very strange problem), so when it reoccurred even after doing some suggested clean up at home myself, he had me bring it back for no additional charge. He will dig deep to find a solution to a difficult problem and he’s honest and fair. Don’t let the NY accent or straight foward comments on the phone put you off… he’s a nice guy and excellent at what he does!

I called Jeff asking if he could repair my printer. I told him what kind it was and he straight off told me it would be cheaper just to replace the printer I have had for three years. It would not be worth the cost to repair it. I really appreciated his honesty.
Clint Lohr, Keller Williams Los Feliz.

Rude and condescending on the phone. … wouldnt know if he was competent because his attitude killed the deal. I am not a fan of Unilocal because anyone can write a review even if it’s false… but since most people look to Unilocal by default in search engine I decided to let you know that this guy might be good at what he does but you’ll have to get past his smug geek elitism before you get anywhere with him. NO THANKS… computer geeks are a dime a dozen… next

Jeffrey saved the day again for me! He will always be my FIRST CALL when I have any type of computer problems. Even though I no longer live near his business, and usually spend a day to get to him, get the repair done and avoid traffic, it’s well worth it!

I’ve been the user of excellent technology staff support while with top tier IT consulting firms. Being so spoiled, I was nervous about going to a public support shop for my personal needs. Well, not only was A-​1 just as good, A-​1 was better.
I tried to diagnose issues via the Microsoft and Toshiba support forums and there were no answers. I burned lots of hours and grew increasingly frustrated at myself and the software vendors. I should have gone to A-​1 straight away. A-​1 solved mine in one day and followed up with another issue (in the forums but unanswered) resolution via phone in 10 seconds!
Jeffrey knows his stuff and gets results. Thanks man, you’re awesome!

Jeff is the most honest and friendly guy in the biz.
If you have a junker not worth fixing, he will tell you.
Just be accountable to your appointment and be on time.
He decided not to reformat and just remove a virus protection that was slowing down an hp notebook I brought in.
Worth every one of the reasonable amount of pennies I handed over to Jeff.
Thanks for being a gem in the search for computer aid and expertise!

A-​1 is the place for honest and dependable computer repair. I have been a customer for four years or more, and will keep returning whenever I need an expert. Jeff knows his field and had my video problem fixed in half an hour at a very fair price.

Great guy. He’s not gonna try to scam you, he will tell you what needs to be done :-) .
Ehab

After having a horrible experience w/​a pre-​built computer I bought at Fry’s and a major hard drive crash only a year later I went back to Fry’s service repair center. While they were nice, they said my warranty ended FIFTEEN days after my purchase and since I didn’t buy the extended warranty they wanted $ 70 to diagnose the problem. I explained that we already did that at home and it seemed to be a critical failure in the hard drive. Nonetheless, that was their policy and even though I purchased that PC there they couldn’t wave the diagnostic cost. ON TOP OF THAT, if I bought a new hard drive there they said they could NOT reinstall Windows 7 — I would have to contact Acer for that. I explained I had my serial number and could register it, I simply needed them to install it, but that also would cost MORE MONEY. I was so livid when I stormed out. I vowed to not purchase anything else from that store.
On a brighter note, I found A-​1 on a Unilocal search and didn’t even call, I went straight to Jeff’s office. His modest furnishings didn’t put me off as I explained my situation. He calmly plugged in my PC and diagnosed the problem within 20 minutes. It was my hard drive after all — go figure — we knew what were were talking about at Fry’s… Long story short, I ran to Best Buy, picked up a hard drive and brought it back. Jeff installed it, along with another old hard drive, installed Windows and hooked me up for a very reasonable price — FOR LESS THAN HALF of what Fry’s would have charged me; but they don’t really care about customer loyalty.
I was very thankful to find Jeff and I will always go back to A-​1 and recommend all friends do the same.
Bonus — Jeff is a very accomplished and savvy fisherman and can give you some great tips about fishing in SoCal! Great business and man.

I found A-​1 through a Unilocal search. I had a problem with an old desktop. It kept randomly turning on and off, often just a few minutes after being on. I needed to upgrade to a new desktop (the old was is an HP Pavilion a810n from 2004), and did buy a new desktop, but was having trouble having the old one stay on long enough to transfer my files to the new computer.
I spoke with Jeff over the phone. Based on the symptoms I described to him, he gave me his opinion as to what the causes might be. I took the unit in. After chatting a little bit and giving him more information about what was going on, he clearly laid out the cost based on the severity of the problems he may encounter. He advised me to leave the unit, so he could do diagnostics on it and come back in 40 mins.
I grabbed some lunch and came back. He told me the issue was a failing power supply. He put in a reconditioned power supply. The total cost for labor, the part, and his time was only $ 45! He also spent a lot of time answering my questions about data transfer and other questions I had. Jeff was very patient in listening to my questions and problems, and providing no-​nonsense answers. He’s gets right to the point and will pepper you with questions to determine exactly what is the problem you’re experiencing. He’s a straight shooter and a mensch. God, I wish there were more professionals like him in the world!
Also, don’t be put-​off or mislead by his office — it’s small, but his service is impeccable!
I’m giving him 5 stars — he hit a home run on all levels of customer service. I don’t know if he works on MACs or not, you can call and ask. For PC owners, I heartily recommend him!

Jeff is awsum! For someone like myself who hates a slow computer and hates getting it fixed even more, Jeff was able to explain it to me as if I were a 5 year old. That’s really what I need when it comes to computer repair. He was professional and very quick with my work. I took my computer in on a Thursday and it was ready for pickup the same day! I took another computer back the very next day for work on it. For both computers to get worked on it was like $ 60! Inexpensive, quality work. It would be nice if he accepted CC’s but I don’t mind cause of the great job he does. I didn’t know he didn’t take cards so when I went to pick up my computer that Thursday, I told him I didn’t have any cash and he said no problem just bring the cash on Monday when you pick up the other computer and pay for both. Sweet! Thanks Jeff!

My laptop keyboard went on the fritz, making typing impossible. Best Buy wanted to charge me $ 300 bucks just to DIAGNOSE the problem. And it would take 10 days. I called Jeffrey based on his Unilocal reviews. He diagnosed the problem, offered to order me a new keyboard and install it into my laptop (which on my Asus is no small task) all for $ 150. When the part arrived he made all the repairs in less than a day.
The following week, when I noticed my new space bar key was sticking, I brought it back to Jeffrey and he fixed the key for no additional charge. Now my laptop is back to working good as new. I highly recommend him for your computer repair needs and I will definitely going back to him in the future.

If you are looking for honest computer service in NoHo, I recommend A-​1. If you are something of a computer novice, you’d gladly pay $ 50 if you knew you were getting good service. Rest assured, Jeff knows his way around a computer and may not give you good news, but it will be truthful and something you can trust.
I had a RAM failure earlier this year. I am fairly computer savvy, but knew I was out of my league. Jeff quoted me $ 50 to diagnose the issue. It wasn’t until he did that I even knew it WAS the RAM. That being said, he returned it to me functioning, albeit at half the memory– which allowed me to have a working computer while deciding what to do next. He even started the return process with Corsair (the Memory company) and had a reference number for me!
As my computer was approaching 7 years old, I knew it was about time to get a new one. I decided to order parts and put it together myself (not as hard as you’d think) and then called on Jeff again to set up my operating system. I believe it was 100 or 150 bucks to do a complete OS install. In addition to Win7, he gave me MS Office and some great Anti-​Virus programs. I think it was 150, because I remember him saying, «Turn key installation.» Meaning everything will be set up and good-​to-​go… and it was.
It’s a quirky little place with quirky fun people. You be honest with Jeff and he’ll be honest with you. Computer repair isn’t always black and white, but if you come in with a good attitude, 50 bucks goes a long way with A-​1.

I have only the highest praise, for this establishment. I was looking for my first computer and Jeff the owner, went outta his way and looked online for the best bargin. He gave me his recommendation, and I bought a new laptop and printer. I had him load all the necessary programs into my computer. It has worked flawlessly for over 1 year.
Well, the other day I had a problem getting my computer to run a program! I’m still new to this computer stuff and I needed help! I didn’t know what to do, and how to get it to work!
I called up A-​1 computer repair. I told Jeff my problem, and he took the time to help me over the phone! He walked me thru the steps, right click, left click, step by step over the phone.
I am really greatful, to have found such a reputable place.

5 stars for Jeff. This is the guy you want digging through your hardware. No pun intended. Truthfully he should get 6 out of 5 stars because this guy is pretty damn special. He will easily fix your computer at a fair and honest rate, which as a repair guy is the gold standard of work ethic in my book.
He fixed my laptop that had a failed HD, gave me an operating system upgrade and took the necessary time to do it right. He guarantee’s his work. He will also regal you, if you want, with stories of LA back in the 1980’s from the celebrities whom he waited on to his brief time as a chippendale, to his multiple brushes with death doing recon in SE Asia and his experience surviving cancer. This guy is a gem and his small business deserve to be supported. Thanks again Jeff.