Benny’s Independent Mercedes Benz Service

Benny’s has been open for 40 years. Prior to his own shop he worked at dealership. If he didn’t know what he was doing he would have closed long ago. The majority of his customers have a long time relationship. His prices are competitive with the market. It can be argued that he cost you less because the car is repaired correctly the first time.
Daily I spend a lot of time there and have not seen one bit of evidence of dishonesty or unnecessary repair or overcharging. I don’t see customers returning with complaints or comebacks on previous work.
He is very competent and experienced and so are his workers. They are up to date on the newer cars.
The people who talk bad about Benny look at their reviews and see they want something for nothing. Or only made one phone call so they aren’t a customer. Look at their page and see they only use 1 or 5 stars and they bounce around shops. No credibility.
Benny says he works to live not that he lives to work and has achieved success.

Not willing to work on a car when price is discussed. Installed parts that were not necessary «because you brought them in». If they are not necessary jut say so. If I’m asking what’s in the price, just explain.
Overall, Benny is an older guy who does not seem to be interested in earning a business. I also doubt how stale his knowledge is at this point. If it’s mechanical in nature, it should be fine. If things require some testing/​diagnosing, I’m not sure he’s competent

Still going to Benny after all these years. My battery died (Smartcar batteries by Mercedes are lucky to last three years.) I brought it into Benny and he replaced it with an Interstate battery with a 5 year warranty. He told me he would hold onto my check until AFTER he re-​charged my old battery overnight to see if it still had life in it. Bad news was that the old battery was totally dead. Good news was that Benny took care of me.

WOW! What a nice guy! I have an old 1988 Mercedes 190e and he was honest with me and what needed to be done.
I love my old Mercedes, I really do and needed to get some stuff fixed on her, a lot less that I thought it would be and FAST!!!
I highly recommend Benny if you have an older Mercedes!
I will for sure bring my car back to him for more repairs!

If you’re looking for a good, honest mechanic look no further! When I started having issues with my Mercedes I was immediately nervous to get it checked out because for one, I am a single female that knows absolutely nothing about cars and two, everything Mercedes costs an arm and a leg. Not only did Benny get it done fast, he was very candid on what the issues could be and gave me options as far as what needed to be done and how long I could put certain things off for financial purposes. I was so pleased when he told me the cost of the repairs because I was almost certain it would cost more. His customer service goes above and beyond and since that incident I’ve stopped by his shop two or three times for minor things and he’s always been happy to see me and more then happy to help me out, the last time only for the cost of the part. What a great guy! I will be back (hopefully not too soon) and if I have any Mercedes related questions I know exactly who to call!

One star right from the get go. I called for a quote one a full diagnostic. The guy who just said «hello» when he answered was very difficult to talk to. He had a thick accent which is fine but he was rude, disruptive and spoke to me like I was the stupid one for not understanding him. I felt confident that this place has four stars but this guy was a jerk and he’s not getting my business. I need multiple repairs on my car and was prepared to spend thousands on this company. No thanks. You’re not getting my money. Maybe some customer sensitivity is in order for you Benny. Next…

Benny not only takes great care of me and is so honest. He tells me if something is on warrantee to go to the car dealer! I get the best service and always feel special. My car purrs and I am so glad I found this place.

This was my first visit to Benny’s and I am sold! Not only was the service on my Mercedes done to my satisfaction but Benny was a class act. My brother from Seattle took my car in for service as I was recovering from surgery. He came back home and told me what a fabulous experience he had and what an incredibly nice guy Benny was. Benny picked up my brother at my home in Burbank and on the way back to the shop he asked when my brother was leaving to go back to Seattle. My brother was flying out on Thanksgiving Day and Benny said he’d be happy to drive him to the airport. Now this is truly rare but I don’t think, from reading other reviews, that this is out of the ordinary for Benny. I will be returning as needed and feel happy that I have found an honest, reliable business headed by a true gentleman named Benny.

First of all, i am a tough review. Benny is a good guy who operates in good faith. There were a few chances he could have charged me a lot more, but was extremely fair and creative, and very practical. I will continue to utilize his services. Plus he is a good guy with excellent communication skills.

I used to take my ML320 to the dealer for service and repairs… then I found Benny. His pricing is great and he is a super nice guy to deal with. Very honest and trustworthy. Unlike the dealership he never tries to up sell things that I don’t need. If you are looking for an alternative to taking your ride to the dealer then I highly recommend Benny’s Mercedes.

I’ve been to many MB mechanics in the valley. Some are nice, some are good with my car and some are reasonable. Benny does it all.

Benny is great! I’ve been going to Benny since I got my MB CLK. He offers great service, quality work and reasonable prices! I’ve been there for a sensor problem, service A and ESP problem and he always gets the job done!
Do not worry at all about visiting his shop! You won’t be disappointed!
But I would call first to make sure when he is available to check your car out!

This guy is really great. I have a sporty little Mercedes and even though his shop is THREE FEET from my house I was nervous to go. But Benny could not be nicer. He even turned me away from a repair, telling me that a dealer would do it under warranty and it would not cost me anything. I needed new brake pads and he is CONSIDERABLY less than the dealers. I am taking all my stuff to Benny from now on.

So, I took a chance taking my car into Benny’s shop as he did not have any reviews on here and I am new to LA. That being said, he was so friendly on the phone and his location is so close to my work I decided to give him a try.
I couldn’t be happier that I did.
My AC in my c240 had been busted for months. 2 different mechanics looked at it up in the Bay Area before I moved down and could not figure it out. (they still charged me mind you). After getting down to LA, having no AC was killing me in the summer heat (very different than SF)
I took my car into Benny — and while other mechanics said I would need costly new parts, etc, benny was able to fix the problem with no new parts, and it only took him a few hours of fixing some wiring to do it. He charged me a very small and very reasonable amount for the labor and that was it. Cheap, painless, and now I have AC again!
He was so professional, friendly, and accomodating. I would highly reccomend Benny to anyone!