Comprehensive Community Health Center

The customer service is very poor — any question gets an answer from front desk: «Make an appointment.» None of my messages have been relayed to physician. I also called after hours, and was told that physician on call would get back to me. That did not happen.
As for the doctors: I liked Dr. Fridman, who listens and then emails or print outs information on your condition for you. But he only works 3 days a week, so I had to see Nurse Practitioner Cobian, whom I did not like. She did not listen well, but ordered blood work which turned out to be normal. Then in a follow up appointment she said everything was fine (referring to labs), but did not suggest what to do next.

I went to this health center I had no appointment, I came in as a walk-​in I the receptionist was very nice and helpful. she was able to squeeze me in. I had no health insurance so I had to pay out of pocket but it was cheaper then most doctors offices. I was seen in about 1 hour and a half without appointment that was wonderful. The nurse was very pleasant and helpful as well as the PA. Today I am feeling a lot better. Thanks to the staff at Comprehensive Community Health Center.

This place got me so upset that I opened a Unilocal account just to share my bad experience.
I’ve had a bad experience in the past where I went in to get a pap and the doctor had 2 other people in there without my consent! I can’t remember the name of that doctor but she was a female.
This time around, I was seen by Dr. Cobian. I went in because I had some concerns about my health. As I was trying to explain to her my symptoms, she cut me off several times, got on her computer, prescribed medicine to me (without actually knowing what was wrong with me) and then said I was all set. I then tried to explain to tell her my symptoms since I did not feel she had understood and she said «well, what do you think you have?» She wanted me to diagnose myself!
I went to get lab work and the lab assistant said that this doctor never got her stuff right which made me feel more uneasy about the situation.
I would NOT recommend this facility to anyone. I understand there’s a lot of patients but my health is important and at this clinic you will not get treated as a priority.

After reading the reviews I was skeptical about coming here but glad I did. Nurses and front desk were extremely nice and Dr. Freedman answered all my questions, checked my shoulder, blood work and scheduled me for an X-​Ray. I couldn’t be happier, thanks again guys.

This is a joke and a shame to primary care. I scheduled a visit to establish care, get a physical exam, and get some blood work done; overall I’m healthy but trying to be responsible and take care of a few small issues. I explained my expectations on the phone when I made my appointment: complete physical exam, pap, maybe some blood work, etc.
Dr. Parounian DID NOT EVEN DO A PHYSICAL EXAM. Literally. He was rude, rushed, and extremely unprofessional. Awesome that now they are going to bill my insurance as an office visit when he did not even take a minute to do even a shred of a physical exam (seasonal allergies — at least do a nose/​throat/​sinus exam??? three knee surgeries in the past and currently complaining of knee pain — want to at least touch or assess my knees??? or offer imaging? Am I just stupid here for expecting a doctor to do these things?). It was pathetic. Didn’t offer to draw any labs, just refilled my medications and sent me out in under five minutes. Switching primary care doctors ASAP.
Of note, it is extremely difficult to reach their corporate office to file a complaint. Whatever number is listed online is incorrect; when I finally got someone to direct me to the correct person, I had to leave a voicemail that was never returned. Ended up informing my insurance of his sloppy care.
Also, this place is super crowded — people in the aisles of the waiting room, kids crying everywhere. I had told them ahead of time that I needed a pap as well and they waited until the day of the appointment to tell me that I’d have to make a whole separate appointment for that. Nope nope nope; never coming back here!

Nothing good to say. Place is a dump. Pay upfront at the desk before they will see you. I told them exactly what was wrong, yet upon seeing the «doctor» she said they dont treat that and didnt know why the front desk took me in and sent me on my way without doing a single thing.
You will see paper signs everywhere that say no food, drink or electronics and what do you see everywhere from the staff? Tacos, burritos, large drinks and cell phones lying around everywhere.
I dont have health insurance and tried to get reasonable priced health care and I got ripped off by a ‘non profit’ joke of a clinic, someone is making a profit I guarantee. Tried to talk to them and my bank but since I got to see a «doctor» they wont refund me even though they literally didnt do anything for me.
Its like going to a restaurant, oredering the food and paying, then the chef comes out to tell you he doesnt make that food and to leave. But apparently since you saw the chef, you are considered to have had service so therefore not given a refund. Makes complete sense right.
You do get what you pay for when it comes to medical services, but this one takes the cake cause you pay and dont even get treated properly. Really sad to see in America that there are places with such improper and downright unsanitary health care. Somethings gotta change.

This place is always packed and is dirty, the front end staff is rude at times and refused to see me several times. The Drs i have seen are good but over loaded and over worked. People or patients here are treated like cattle. Pushed in and pushed out all about the money. the only place my insurance takes around here. I have waited 1 – 3 hours here.

Appt at 9:30
Saw doctor at 10:30
Been waiting for 25 minutes to see nurse for something I don’t know what she is going to do. Doctor just said wait and she will talk to me after. It is now 10:55
Ridiculous, unprofessional, rude and do not see dr theleen. She is not a nice person at all. Very smug

Let’s start with the nurse who drew blood for a glucose test and didn’t even bother to wipe the extraction site (fingertip) with alcohol. I hope I don’t wind up with an infection, or I will sue them for malpractice.
I complained to the manager, and she said that they don’t wipe before testing for glucose. I told her that she should be wiping before ANY injection, and she said «This is not an injection»
Let’s see… You used a needle to pierce my skin and draw blood… Hmmmm
Then the manager said «She wipes it with alcohol afterwards»
Nope, she gave me a ball of cotton and told me to hold it there on the (not an) injection site, but instead I REACHED INTO THE BOX AND GRABBED AN ALCOHOL WIPE AND WIPED IT MYSELF.
Now lets move on to the rest of the office.
They are so unprofessional here it is sad.
This is the second time I’ve made an 8:00am appointment, only for Dr. Michael to casually stroll in for work at 9:00, so I am waiting and waiting for a doctor that hasn’t even arrived yet.
And, my visit was totally USELESS. They did NOTHING for the extreme pain I am experiencing, except to give me a prescription for an «anti-​inflammatory.»
I asked her what she’s prescribing.
«An anti-​inflammatory»
But what is it?
«An anti-​inflammatory»
Yes we established that — There are lots of anti-​inflammatory drugs, what are you giving me?
I had to pry it out of her (Sure it would be listed on the ‘script, but I’m asking her directly!)
I’m sorry if I’m such a pain in the ass for wanting to know what PILLS you are giving me
By the way, I’m still in pain, since this useless clinic did NOTHING.

Llegar a esta clinica es horrible las mujeres del frente son unas groseras para atender, como q uno les fuera a pedir a ellas solo malas caras son amargadas nunca tienen una sonrisa para el paciente no contanto que lo tienen esperando a uno mas de una hora en la sala, para luego entrarlo y dejarlo a uno sentado por otra hora y media adentro para ahora tomar turno y ver las malas caras de las q segun atienden adentro q mal servicio dan y aparte se molestan si uno se queja de la mala atencion. ESTO ES PARA EL LADO DE PEDIATRIC.
PARA EL LADO DE GINECOLOGIA
Estas son otras groseras, pedantes contando con la gran doctora ALICIA q no es mas q una enfermera mas grosera esa vieja

Consistently long (1−2+ hours) wait times, unprofessional/​inept staff (they always tell me I have no co-​pay and yet I get a bill for my co-​pay) make this a place to avoid if you have other options. Dr Paronian is a good Dr, but there is nothing worth waiting that long for in a typically very crowded and noisy waiting room. They will help you if you need Medi-​Cal or have no insurance, but if you have insurance you will find yourself very frustrated waiting with a clearly over-​worked and frazzled staff.

I am writing this in hopes that someone else will not be subjected to an experience like this.
I visited this health care center for an appointment on April 29, 2013 with Dr. Manar Michael. I was initially excited to have a primary doctor to resolve a few issues I have been having. I had to wait an extensive amount of time before I was seen. When I finally saw Dr. Michael, she did not even introduce herself. She asked me a few question and was not friendly at all. I wanted to be prepared, so I brought a folder containing all the information that I thought I would need: a list of medications, the date and time of my foot injury as well as symptoms and other questions I waned to ask. I tried to explain to her that I had been taking medication that I had left over from a back injury to help with the foot pain. I told her I was taking Norco 325mg/​5mg and Methocarbanol 500 mg., which really helped with the pain. I ran out and had to take Ibuprofen 800 instead, which was not working and did not agree with my stomach. She said she would prescribe something for the pain and, I didn’t find out until later, she prescribed for me an even smaller dose (600 mg) of Ibuprofen. I also told her I was not able to hear out of my left ear and it was causing me discomfort. She quickly looked at it and told me to buy an ear cleaning kit. I explained I had already tried that several times without success. She curtly told me to, «try it again». When I started to ask her another question, she said, «We don’t have any more time and if you have any more issues that you want to address, then you will have to schedule another appointment.» She said I would need an x-​ray of my foot and asked me to wait outside. My appointment time with her lasted 10 – 15 minutes at the most. I was very upset and frustrated because I had been waiting in this office for close to 4 hours.
While I was waiting for my x-​ray appointment, I noticed how Dr. Andrea Mang treated her patients. She was extremely patient, kind and very thorough, so when she was finished, I asked her for her card. There is no way I will ever go back to Dr. Manar Michael after the callous way that I was treated. I waited for what seemed like forever, when a nurse asked me what I was waiting for. I told her I needed an x-​ray and was asked to wait. She asked who my doctor was, but I could not even tell her as Dr. Michael never introduced herself. Come to find out, Dr. Michael had gone home for the day without giving me the prescription or the information about where I was to go for the x-​ray. I was under the impression that I was waiting to be x-​rayed there. She didn’t explain anything. Finally, I received the prescription and realized that she did not even listen to what I said about the medication and how I really did not want to take the Ibuprofen.
By far, this is the worst experience I have ever had at a doctor’s office. The only reason I will return is because of Dr. Andrea Mang and the nurses who went above and beyond to help me, even though I was not their patient.

Lame! I had an appointment to see a doctor at 12:45 PM and been there for about 3 hours and twenty minutes which made me late to my other errands. That is downright annoying. The whole process drives me nuts! time soooooo wasteddddd!