Galaxy Limo

Thank you to Galaxy Limo for picking up my family and me from LAX after a long trip. The moment I turned on my phone after the plane landed, his driver called me to inform me that he was outside and ready to receive us at baggage claim. As soon as we picked up our bags, we were met by our driver who helped us with our luggage and he loaded it into a very clean black SUV. He brought a car seat for my daughter and got us home safely and quickly. Thank you again!

Galaxy limo is the only car service I will use. The drivers are nice, the cars are clean and always on time or early.
Thank you Steve, for sure a service I recommend to everyone

My daughter was very sick and I had to hire a car service to take her twice a week to the hospital and bring her back. Thanks god she’s better now and she doesn’t need the service like she used to. But it was important to me to say thank you to a special person who owns this limousine service, STEVE. We are so grateful to have you when we needed you. Always on time with a big smile on your face. We appreciate you as a person that really cared about our little daughter.
Thank you Galaxy Limousine for the best car service in town. Definitely recommend you for my friends and relatives. I will use your service again for sure! See you soon

I will highly recommended Galaxy Is the Best limo service company I will give them 5******

Galaxy Limo is the best limo service I have used. Prompt, friendly, and conscious to our needs. They did whatever we asked them. Overall the experience was incredible.
This business truly cares about their costumers.

This one star review is in response to the poor service we received from Galaxy Limo. My wife and I used Galaxy a number of years ago and we were very happy with the airport Town Car service. I recommended Galaxy to my parents and they were happy as well when they used them a few years ago. About 2 weeks ago, my wife scheduled transportation to and from LAX on different dates. When my wife called to make the arrangements, she was told that she would receive an email confirmation for both dates. She only received one. She called back and asked for the confirmation for our return trip and she never received one. She was pretty upset so I called and spoke to Steve. He stated that he would send the confirmation a few days before picking us up at LAX.
Our departure pick up went off w/​o any problems. The driver, who I believe may have been Steve the owner, picked us up at our house right on time and he got us to LAX quickly in a nice Suburban. We left my sons booster seat with him as we were not going to need it since we rented a car with one. The deal with Galaxy was that they would hold the booster seat at their office and then bring the booster seat upon picking us up at LAX. This was per Steve the owner.
On the last day of our trip, my wife realized that she still hadn’t received an email from Galaxy, so I called to verify that we would be picked up on 06/​22/​2015 at LAX. When I called, Steve answered and he claimed that he did not have a reservation for us. Right then and there I made the reservation. I gave him all the flight info including the date of 06/​22/​2015 He repeated to me all the info including the pick up date of 06/​22/​2015
After about 10 hours of layovers and flights, we landed at LAX on 06/​22/​2015 and Galaxy was nowhere to be found. We waited about 20 minutes, and after not receiving a call from Galaxy we decided to call them. I called and there was no answer. My wife called and left a voice mail. After some time, Steve called my wife back. After she inquired about his whereabouts, he stated that our reservation was for the following day 06/​23/​2015 He stated that’s what I told him the day before which is total BS. My wife was in the room when I made the reservation and she clearly heard me say 06/​22/​2015
Steve was very rude to my wife. He argued with her at 0145 am and even had the balls to tell her that what we had was a booster seat not a car seat. Not once did he apologize or offer to pick us up. He promised to return our sons booster seat the next day which he did not. He only returned it after my wife gave him 24 hrs. to do so. We should have been home by about 0130 am max and instead got home at almost 0300 am. We ended up taking a taxi and the driver was very professional and his Prius was spotless. Also, the ride costed about $ 50.00 less and that’s including a generous tip. Next time we’ll take a taxi.
On a side note: When Steve took us to LAX, he both talked with the cell phone to his ear and texted while driving. Not a huge deal, but I thought I’d mention it since it’s illegal.

I call galaxy limo and ask for a car at 4 am the driver was on time very clean car the driver got me to lax in 20 min very professional and help me with my luggage all the to the terminal. Thank you very much for good service I will all ways use u again (ask for Steve the best driver)

If u need a good limo or car service galaxy limo and sedan is the best limo service to use clean car clean driver very professional and very nice. The arrive 10 min early and got me to lax in 35 min from woodland hills ask for Steve to be your driver very nice guy

I have used Galaxy Limo, and all I can say it is Awesome!!! I have used limo services with Nissim for years, and have recommended him to all my family, friends, and co-​workers. He has never been late, and always treats me and everyone I have referred him like a family. Nissim is down to earth; funny and very smart. I highly recommend Galaxy Limo, and make sure to ask for Nissim, because with Nissim you can never go wrong. Thank you, Toda Raba, Nissim, and Shana Tova.

great service V.I.P
always ask for Steve
he will give you the best tour in town!

I used Galaxy Limo for a ride to the airport about 3 months ago. I was so impressed with the service and value that I hired them for my birthday party night next month. The driver was very friendly and got me to the airport on time. I was running late that morning and he waited, then took secret roads to LAX. I am very happy with Galaxy Limo and highly recommend them!

Been a Galaxy client since 2007 and I travel a lot from LA and always use them for my airport trips.
I guess some of these other reviews had some very rare negative experiences because I have never had a problem. Their drivers are always on time or early and very courteous. Steve, the owner has always been up front with me about prices and I’ve never had any nasty surprises with them.
Nothing bad to say, really, sorry these others seem to have had a bad time, but maybe it was the result of Galaxy being overbooked and their rides got farmed out to another carrier? I don’t know, all I know is these guys have always been great to me!

Contacted Steve, the owner, via email to book a car service with 2 pick up locations with a drop-​off in Hollywood, and then a return pick up from Hollywood to our 2 original pick up locations. He quoted me a price for a towncar and a limo, and I decided on the towncar as there were only 2 of us, and when I asked how many hours we would be charged for, he stated that he would not charge by the hour, it would be a flat rate + 20% gratuity. NOT ONCE did he mention that the rate was for EACH WAY! We would just agree on a return pick up time, or call the driver when we were ready to return home. Imagine our surprise when we were dropped off in Hollywood, and the driver had in writing to collect the agreed upon amount for EACH WAY! Needless to say, this was very upsetting. The driver got Steve on the phone with me, and although I acknowledged that there was miscommunication on BOTH of our parts, he would not agree to the amount we had been expecting to pay. So, we were basically stranded in Hollywood with no transportation home. I then emailed Steve, and tried to get him to save my future business with him, and do right by his customers, but the only response I received was — «I am so sorry».
So, instead of honoring the amount, or accepting any responsibility for his part of the miscommunication — and I just LOVE that he made sure the driver knew it was EACH WAY… if he had of said that just ONCE in our correspondence, this would not have happened. I could have used another company whose fare was only slightly higher for ROUNDTRIP, but I decided to use Steve as I was already a past customer. Instead, I was embarrassed in front of my friend, and we had to find an alternate way home. I guess the phrase «the customer is always right» just doesn’t exist anymore… at least not at AAA Galaxy Sedan!

The best limousine and car services in town! Great drivers with the biggest smile, great owner, always on time, clean cars and reasonable prices.
For more the 12 years I’m using that company for any occasion or ride to the airport.
Thank u for Being there for our families.
Greatfuly Sivan.

Booked a pick up and return to our home in Thousand Oaks/​LAX. They picked up on time, even came early. Upon our return to L.A., coming from overseas — 16 hrs. flight, no one was there to take us home. We waited for 4 hrs. at the airport. Landed @ 4:00 pm — it was cold & raining — waited outside — after 1 hr. called to see what the delay was — it seemed they booked our return for the next day — We were a little irritated to say the least — because we did not have a reservation with any other shuttle our wait time was 3 more hrs. @ the airport. I don’t think we will use Galaxy again — Steve the owner didn’t even offer to send someone — he just said «oh I thought you were coming tomorrow» — so professional… Totally aggravated & exhausted.

I booked Galaxy for a Aug. 20 bachelor party, and after reading reviews and comparing prices. They promised three bottles of alcohol, which was great. Everything seemed legit, and we were ready to go.
We were picked up on time, paid and were on our way. Well, we noticed the three bottles (gin, vodka and whiskey), but the whiskey was half gone. And there was no ice.
I called the owner to simply ask if we could get a full bottle and some ice, and was blown away by the response: «When we told you we’d provide three bottles, we didn’t say they would be full. What you see is what you get. If you don’t like it, leave the limo there.» I just couldn’t believe it.
The driver did get us ice (the driver was cool the whole night). We just made the best of the situation, and enjoyed our night. But for those who plan on booking something similar, and are coming from out of town, be warned.

WOW! That’s all I have to say! Thank you Unilocal and fellow Unilocalers for informer me about this service! They weren’t joking when they gave this place 5 stars!