NoHo Urgent Care

These guys are crooks. I went to them on the weekend, deciding not to wait for my primary care physician to open on Monday. I paid my insurance copay of $ 49 to visit them. The doctor highly recommended that I do a urine test (pee in a cup, use a strip to check the PH values) just as good measure, even though I insisted I did not have a bladder infection. Since my primary care physician always does this a no charge, I went ahead and did it, thinking nothing of it. The strip showed no problem with the urine. Then… more than one whole year later, I get a bill from this place for $ 102.54, for the «urine analysis». This placed claimed that they billed my insurance for $ 359.00 for this expensive test, which again, was just peeing in a cup and testing it with a strip. The insurance only paid them part of it, and I guess a year later they decided they needed more money so they send me a bill for $ 102.54. I called the billing department 3 times to complain that I am not paying them $ 100 a year later for peeing in a cup for something I didn’t need anyhow. Nobody did anything or called me back. These people are not behaving ethically and I will never go back to this place.

Horribl experience I went cause I don’t have another option but now is closed thanks God. The doctor was drunk.

This place is great the staff was attentive and I was in and out in less than 30 min I would definitely come back!

I have been to this place a couple of times when I had no other option but yesterday I really had a bad experience.
— test taken between two doors for a throat pain
— table of examination not adjusted, I had to sit on the edge…
— assistant being careless
— prices being $ 20 for the test and then $ 30…as usual had to beg for an invoice…
— prescription was transferred to a location which was closed and not given to me so I had to literally run from one pharmacy to another to find one open ²⁴⁄₇
— The assistant did not print out any of the information that the doctor had shared with me so I took the basic antibiotic but not the rest of the treatment as it was never transmitted to the pharmacy.
Don t go to that place unless you really can t find anyone else. Last time they see me. They could not care less for their patients.

DO NOT GO HERE! I rushed there with my 10 month old baby because she was having an alergic reaction to something and her lips more than tripled in size in 5 minutes. This was the closest medical facility to my house, when I ran in with her, they said the doctor just stepped out and there was nothing they could do for me! I couldn’t believe it! At the time I didn’t have time to argue, get mad, or complain as my only concern was getting my daughter somewhere to make sure she could breath. Luckily she was and is fine, otherwise they would have a lot more than a bad Unilocal review! Save yourself time and frustration and stay away from here! There’s a place on Chandler down the street that was AMAZING! Go there

The worst Urgent Care ever, and now reading these reviews I am wondering if they are even licensed. I came to Urgent Care for an extreme side pain. First impressions? The place smelled horrible. The receptionist even mentioned something about how horrible it smelled in there. The doctor came in and yelled at me for a bit about not answering his questions clear enough. Mind you I am screaming in pain. And then screaming in terror because he was Dr. Kevorkian. To be able to exam me he had to have a female nurse (the receptionist) come in with him. I immediately felt like this guy has had complaints against him examining without a witness. The whole thing felt so sketchy.
Anyways, he pressed on my tummy and asked why I was wincing in pain so much. He concluded that it was my gall bladder and that I could wait a month before having it taken out… but I should see his friend down the street for an Ultra Sound if I could get in that day. At this point I became very scared and said I needed to leave and go to the hospital. They kept asking if I wanted a shot of Demorol and I kept saying no because I knew I needed to go to the hospital and actually explain my symptoms not high on drugs. The doctor wrote me a prescription for painkillers… later when I got that filled I came to find out my insurance doesn’t cover that doctor at all. What kind of doctor does an insurance not cover? My prescriptions are always covered… and from other Urgent Cares.
How did this day end up for me? I immediately went to St. Joseph Hospital when I finally was able to escape this Urgent Care… I had my appendix taken out that night. I cannot believe a «doctor» would tell me 1) the wrong diagnosis entirely 2) I could wait a month to do anything about it.
Can’t wait for the bill I get from them. I have a sneaking suspicion I will be charged for the shot of Demerol.

I read the bad Unilocal reviews, but all I needed was xrays for my ankle. I got in and out fast. Got digital xrays on a CD, and confirmation that my ankle wasn’t broken. The staff was nice. I would go back again for something simple like I had and anything more serious should mean an ER visit anyways. My only complaint is with my Blue Cross PPO insurance.

Worst place ever! I go in for a spider bite… the doctor barely looks at it… doesn’t even ask if it hurts and he prescribes me some pills i ask for something to relieve the itching and he prescribed some neosporin i believe… i go to the pharmacy right away because it hurts… pharmacist doesn’t give me the meds because he said that he is not an active doctor meaning he is not licensed… like WTF how would an urgent care have a doctor who isnt licensed. i called the manager named Ana who took forever to get ahold of. told her my situation she got pissed and was like i dont think so and hung up .i just want my money back from the consulation… DO NOT GO HERE ITS A SCAM and they are NOT LICENSED DOCTORS.

Totally unprofessional. I went to get my tb test & they told me I could return 48 hrs later so I did, but there was no doctor. I was waiting for Dr to show up even though they told me I could come in first thing 8am. I was late to work. Do NOT come here if you expect to get your tb read early in morning.

Bait and switch on the pricing and services! High prices and trainees for staff holly cow !?

The worst place I’ve ever been. They didn’t know how to take my blood pressure or even read my X-​rays. When I asked what prescriptions they wrote my they didn’t even know that. They said it was a antibiotic. When I got to the pharmacy it was actually a pain medication. They said to ice my broken finger and it’ll go back to normal. I went to another doctor to find that my finger is shattered and I needed immediate surgery. Thank god I didn’t just «ice» it like they advised. Stay away. And just like a lot of other Unilocal reviews I am not receiving bills from services I didn’t receive.

I went to the NoHo Urgent Care on Vineland which is run through Warner Medical Plaza.
I had a nightmare with billing. Last fall I went here to get a routine TB test for my job. TB tests are covered by insurance with just the normal copay due. As I was leaving I paid the copay like normal and everything seemed to be fine. However, 6 months later I received a bill for almost $ 300! When I called NoHo Urgent care they said it was because I had come in for an «urgent care» visit. I told them that I had not and I even had the copy of the receipt and TB showing that it was for a TB test. The receptionist apologized and said they do not handle billing and referred me to their «billing department».
Their «billing» department is a joke. No one EVER answers. II have attempted multiple times to contact them billing department over several months and have not returned my calls. I’ve spent hours on the phone with my insurance. They submitted the claim to Warner Plaza Medical Group and have attempted to pay for the remaining balance. However, Warner Plaza Medical Group’s billing has NOT contacted them back. Then, I received a second bill in the mail after my insurance company had attempted multiple times to contact Warner Plaza Medical Group. I got to the point of pure frustration and no longer wanted THEIR MISTAKE to affect my good credit by this outstanding medical bill that THEY HAVE FAILED to resolve. I ended up sending a check to this horrible company along with a very angry letter.
DO NOT GO HERE UNLESS YOU WANT A ROUTINE VISIT TO COST YOU $ 300

First DON’T GO THERE. I went there with a bloody dischage coming from my ear. I called ahead of time to see if they took my insurance Robert said yes we do. After getting there they took my license and insurance card and right when they were going to call me back they said I had a copay of $ 50.00. Which is not true. I paid it and was taken back to a room where the paper on the table had not been changed and had smears of somthing on it. There was blood on the floor. When the nurse left the room my sister put on gloves and removed the used paper so I could sit down. They should of paid her for doing their job.

I was able to park in front and was seen in a ½ hr. The office seemed clean and organized. Those were the good things.
But the pharmacist couldn’t read the doctor’s prescription. Then she said the ointment he prescribed could not be used around the eyes which is where he told me to use it. I asked her how I could know if I was getting the right thing after the prescription was changed and she said «I told him what you needed».
Anybody can make a mistake but, I’m sorry, I’m worried that if a doctor has problems, he or she may end up in a facility like this. If you have a common ailment then maybe it’s not so bad to go here.

Literally the worst Urgent Care experience I have ever had. BAIT AND SWITCH. GO ELSEWHERE. With that said… I fell on my wrist three days ago and have been experiencing absolutely terrible pain since then… feels at least as bad as the first time I broke the same wrist. Because my girlfriend and I have both had experiences with doctors where we end up being billed for significantly more than the amounts initially discussed, we were VERY sure to get a clear understanding of what we would owe before we walked out of the visit. Marci, who seemed to be the office manager, was quick to reassure us that a $ 25 copay would be charged today (per my insurance) but that billing for the visit is not done in the office; I would be receiving a bill in the mail after it had been processed by my insurance company. According to Marci, not only would today’s cost be a mere $ 25, she even agreed to «work with me» because I have not yet met my insurance deductible. Out of pocket, each xray taken at Noho Urgent Care costs $ 60. I told Marci that I could afford one, maybe two xray to be taken. While in the radiology lab, I reiterated to the nurse, Eddie, that I could only afford two xray at the most to be taken. He replied that the doctor had ordered three xray (out of my budget AND not what had been agreed upon). Eddie consulted with Marci, who then informed me that she could charge me $ 100 for three xrays. This amazing woman! What a compassionate saint! My heart swelled with warm joy and I settled in to let Eddie take a series of seemingly completely incompetent xrays, which revealed no apparent fracture in the bone. The doctor’s advice for my excruciating pain was to take asprin and wait a week. Huh.
On our way out, Marci informed us that payment was due. Right then. At time of service. My lady and I were confused… very confused. We both confronted Marci with questions about billing and made it crystal clear that she had told us one thing and was now doing another. In the end we paid, but only to save $ 80… apparently if the bill had actually gone through processing like she had said it would, the total would be $ 180. Three xrays at $ 60/​each when I had only agreed to one or two initially, then three only when I was quoted with the Marci Special, $ 100.
The receipt that Marci hand wrote was so messy, unprofessional, and potentially ambiguous that we ended up turning the car around to get it rewritten. An innocent person would have been understanding and gladly written me any receipt I might need for my personal records; Marci, on the other hand reacted as if she was being asked to pull her own fingernails back with rusty pliers. Even after she made us wait and finally delivered an acceptable receipt, we had to ask her multiple times to change her own copy from the receipt book, and when she finally did it was done in an improper way (written directly on the transfer paper).
Noho Urgent Care is without a doubt a total and complete scam. I would urge anyone in North Hollywood looking to be seen at an Urgent Care clinic to go elseware. The drive will be worth it, I can promise you that.

Waiting in the room for a long time with the door open. You can hear everything with paper thin walls…
Overall pretty clean, needs to be dusted in the patient rooms, bottles wiped down etc…
Got the attention to my strep throat as I needed and was prescribed the medication that was suggested.

Absolutley awful experience going into this place.
At first, I go in there because I had strep and needed to make sure I did, and get prescribed to some medication to get rid of the sickness.
After waiting over an hour before they didn’t have strep tests…
What kind of urgent care doesn’t have tests???
Then they prescribe me a medication, I go to cvs to find out they prescribed me a medication I’m allergic too after I TOLD THEM AND IT WAS WRITTEN DOWN that I was allergic.
And finally, they told me they would call me when the test results came in for the swab test they did on my to let me know for sure I have strep throat, and go no phone call. All day.
Needless to say it was an awful experience and I would never go back.

AWESOME! I woke up on a Saturday morning, feeling like DEATH. I had a horrible headache, asthma problems, and most likely a sinus infection. I called ahead, to set an appointment. The gentleman asked me what time I wanted to come in, I booked it for 10am. When I arrived I was warmly greeted by the nurse. The waiting room was very nice, and clean, and NOT BUSY. (Apparently I was told they ARE very busy on Saturdays) but I lucked out. Dr. Aram was very warm, nice, and thorough. He gave me the 5 day antibiotic, and a list of OTC meds, and I was out of there by 10:27am!!!
Talk about awesome service. I have insurance, and my co-​pay is originally $ 25. But because it Urgent Care, it was $ 50… but TOTALLY WORTH IT!!!

I was very pleased with my visit! I was seen quickly considering it was a busy day. The staff was very nice and professional. It was my first visit with Dr. Aram and he was great.
I would recommend this place over other urgent care facilities in SFV.

Pros — Short wait time, Convenience, Decent Staff
Cons — Cursory almost hurried examination, No explanation of medicines.