RadioShack

No wonder, they are going Out of business very poor customer service if any. Don’t buy warranty they will give you any reason why they can not replace it.

I want there to get a simple connector cord to connect my camera to my computer USB port, as I’d lost the original one. I explained this to the rude lady there. She then insisted that the only cable that would work was (some fancy tech name) and not only that, that my computer must have a special port. She said it could never be inserted into a USB port. I tried to explain to her that the original simple cord fit in a USB port just fine. She would not listen at all and kept insisting she was right and showed me her cable as if that would convince me. It was the totally wrong cable. I just left. Really this was gross, I was shocked.

Cool clean store

Extremely rude and incompetent. Decided against purchasing one of the two overpriced flash drives they had in stock, walked out the door, and was rudely summoned back by the two employees on duty that took 10 minutes to assist me in the first place and proceeded to accuse me of stealing. Of course I hadn’t stolen their substandard product in the first place, but they insisted that one of them was missing. Upon further inspection, there clearly were no flash drives missing and the worker was anything but apologetic. Do yourself a favor and go elsewhere.

They never answer the phone. poor customer service., one store told me to call them to see if they have something in stock and they do not pick up! I wonder if anybody works there?

I was searching for a specific JBL headphones. This was the only store that had them. The employee who assisted me was an old man he was super friendly and helped me with my purchase. Over all I enjoyed my experience and will be returning. But for my product I was not so satisfied and will be returning them, will see how that goes!

I was in there and there only was 2 employees in the store one was nice and busy with another customer and he was also trying to help me as best he could because the other employee Jeff was busy watching TV. The employee that was trying to help me had to ask Jeff to help me and he really didn’t help he asked me a what I needed and he said ok and continued watching TV then when I needed pay for my items the other employee told him to ring me up, and he said to wait. I had to wait for him to finish what he was watching to be ringed up, I felt like I was interrupting him watching TV, that is poor customer service.

This radio shack is poorly stocked first off. but most of the time I only need one of what i’m looking
, being xmas eve I left work early to take my son there to get a set of head phones. the store closed at 6. We got there at 6:03. The employee let one guy in my son and I were right behind hon. The employee closed the door just enough for him to tell me that the store was closedand that the store closed at 6. Well like I stated earlier it was 6:03 when we got to the door. That was the last time I go to this radio shack. I also own a retail store and I never say to some one, if i’m at Mt store that i’m closed and the same for my employees.

Super friendly and knowledgeable staff. Close an a good selection of stuff.

Horrible customer service. Returned a phone charger that suddenly stopped working. At first they refused since I didn’t have the receipt or original packing, When I pointed out that defective products were an exception to the «original packaging needed» statement on the back of a receipt they still said no. After having to insist to two separate employees they finally relented, but said I could not have the packaging or receipt for the exchanged product and that there would be no further «exchanges», even though this was for a defective product and Radio Shack has a 90 day return policy for the defective product. I guess they are on a run of one stars.

I had went to this location only once, and I was disappointed that the two workers didn’t even acknowledge me, not even a hello or how can I help you? they was at the front lollygagging, not doing anything, so I just walked on out of there and never went back.

The employees at this store are extremely rude to customers. The Customer Service person with the initial J.P. was so rude. He lost his temper when I insisted there was problem because my unit did not function even though it was sent for repair twice. When I tried to ask for a Manager, I was told that there was no manager and ignored. J.P. told me, «i’m not waisting any more time on this.» He proceeded to slam things down on the counter and mutter under his breath. They provided no number to contact Corporate.
Avoid this store.

you would think this being a smaller retail store, in regards to space, that the customer service experience would be a bit more intimate and insightful. but, no i came in with plenty of questions, some of which i never received a straight answer.
ugh, i’ll only go here for batteries for my car alarm. quick in and out. oi.,

While at my dad’s setting up a splitter box majiggie to his TV, I realized I needed some of those cables with three heads, you know those ones that are like, red, yellow and white?
So I went to the Unilocal application on my phone and typed in «Radio Shack». The Radio Shack nearest to me had one review, and the first line of it read «this is the worst Radio Shack I have ever been to.» I decided to skip that one and head to this one.
I have news for you, Unilocalers, EVERY Radio Shack is the worst Radio Shack I have ever been to!!!
They had the cables I was looking for, but the guy had no idea what I was talking about. It took him about five minutes to figure out what I was talking about– HELLO? Yellow Red White TV cables!!! is this not a basic component?
Then I see that the cables are $ 12 and up! What the hell? It’s a freaking cable. Why would anyone charge $ 12 for a basic cable???
I left. I went to Big Lots. They had the same exact thing for $ 5.
I give Radio Shack two years before they file chapter 11.