Tujunga Car Wash

Terrible, don’t go here! They charged me $ 7 for armor all that they never put on. I didn’t notice until I got to work so I couldn’t drive back for that. Obviously no quality control here. The cashier was also rude and has zero customer service skills. So disappointing!

This place sucks. Do I really need to go into detail on why it sucks? Maybe I should. I don’t own a car, but, I recently had the displeasure experiencing the un-​hospitality of this car wash. As we pulled up to staging area of the car wash I got a feeling of unease and mistrust. The attendant barely spoke English and because of this he was not able to communicate properly with other workers and lost the keys. After they found the keys, the detailing and finish guy used ‘Armour All’ on everything including the inside of the windshield, permanently mucking it up. Then, after all this, he sprays the the wrong air freshener. When asked to correct this, he brings out a different scent. The compound of 2 scents plus the chemical aftermath from the «Armour All», left the car with a sewage-​sweaty ass smell that lingers like a ghost to this very day.
Wash your own car… save some cash

This place gets absolutely no stars. In every poor customer service experience I have had, this one tops them all! I paid for a simple wash and vacuum. The car came around the first time… Not vaccuumed… At all… Maybe someone forgot, no worries. One worker apologized profusely, he was so embarrassed, it was okay, i wasn’t mad. So they took it back and vaccuumed the front and another man brought it back. I opened all the doors and realized that the rear of my car had not been vacuumed at all… Again. I turned to the worker and asked «did you vacuum the back of my car?» He rolled his eyes made a huge obnoxious sigh and held out his hands and said «gimme the keys…» Two other workers stood behind him and were snickering while one shook his head and whispered (not too quietly) «I didn’t vacuum the back.» While they all made a mockery of me, I looked around hoping to find a manager and one bigger, frumpy man approached me and growled «what’s your problem??» «I’m looking for a manager,» I said. He then introduced himself as the manager and proceeded to get closer to me wag his finger in my face and raise his voice in front of every customer telling me to «stop pestering his workers,» «stop telling us what to do,» «you paid for the simplest car wash, if you want a better job, pay more money.» I said, «sir, I paid for a vacuum and all I wanted was a vacuum.» He starts questioning me about how I was raised and if I questions every service station begging me to pay more money each time they took the car around. Of course, I wasn’t having any of this and demanded my money back for lack of the service and for atrocious customer service… He said «no refunds, no exceptions.» I said, «well then, I’m sure you can rehash my car or validate me for the next wash free…» He said «fine, bring it back in and we’ll do it for free.» I said «can I get some sort of validation on paper…» He said… «I’m not going to waste my time.» I said, «please don’t, I won’t be back…» And he yells «we don’t want you here.» While all his workers laughed and the line of customer looked on.
First lesson… DON’T EVER give this company your business.
Second lesson… Always have your camera phone on and ready to record so that you have proof and witnesses when you encounter a man that runs a car wash like an absolute bafoon.

Customer service was the worst and the man responsible for distributing the tickets was rude, unprofessional and slow. After waiting in line for 20 minutes I asked if there was anyone else that could give me a ticket and he yelled «no I’m the only one!» And he stated that if I rushed him again he would make me wait two hours to get my car washed. He then yelled that unless I was gonna pay two hundred dollars like the man he was talking to, I would have to wait as long as he said. He was clearly power tripping. Needless to say, I refused to spend my money there and left. Don’t waste your time or money.

I took my car in for a basic vacuum and wash. THE PROBLEM-​it was as if the took my money did a quick sweep and parked the car. I was extremely dissatisfied. I told them that I wanted it vacuumed and they said they did. I was able to pick up dirt with my fingers that a vacuum if used would have easily taken care of the debris. I spoke to the manager who REFUSED to listen to me. REFUSED to redo the job REFUSED to give me my money back.

Moved to this area recently, dropped by this morning to get my car washed. told dude who look my keys. my car locks automatically, keep the keys with you. 20 min later, some other dude is yelling at me for my keys. I told him I gave them to the man up front, he stomped off looking for my keys. 40 min later, Im called to get my car, stinks so bad so I ask stomppy man about the air freshener .he says he added it. uh no. When he showed me the bottle he used, it was not working!
Left work tonight, whole front window looks like it was cleaned with Armour all. foggy and dirty. WTH are these people doing anyways?
What is alittle funny was that my car wash was $ 26.99 and she told me «that will be 26.99» proceeded tocharge my card $ 27.00. I know it’s just a penny, but if they do this to everyone. how much extra money are they making for this shitty little car wash? If you want to charge me $ 27.00, tell me its $ 27.00.

Pretty good car wash. They have always washed and or waxed my car well. One of the two places I usually get my car washed.

Completely over priced and poor service. I have been coming here for years and they are going downhill fast.
I was charged $ 140 for a car wash and detailing. Harsh, but i needed it and was promised they could have it done in an hour. 2 ½ hours later i had my car back… sitll dirty and soaking wet seats.
While i waited those 2+ hours i had a homeless gentleman sleep near my feet, wake up, and ask everyone for cigarettes at least 4 times. There was another guy on face time showing a bag of marijuana to whomever he was talking to.
So back to the car… my car is soaking wet when they give it back to me. Since it already took longer than expected i dont question them, sit on the plastic they wrapped on my seat drive away. withing 1 minute my glasses and windows are all fogged up from the moisture in the car.
I crack the windows and continue home. I park, take the plastic off and leave my windows open to dry it out. I come in later that afternoon and they are still soaking wet. I move my car to the street to get some sun. still wet the next morning. My windows have been open for days… my seats are now dry but the car smells awful, like mildew.
All my mats were placed in the trunk, i put them back in only to notice the clip under my driver seat is now broken and the mat cant lock in.
My windows have a flim on them from either not being washed properly or from the moisture situation. I need to have all my windows rewashed from the inside. There are also smears across them like they used a cheap towel and drew hearts or pretzels across my windshield.
And after all that, there is still a coffee spill mark in my cupholder. I think they were too busy pouring water on my seats to wash anything else.

IF I COULD GUVE THIS WASH ZERO (0) STARS I WOULD
Worst car wash place ever there business is a cross the street from us and as many cars as we could take them I would think they would at least give us better service they have poor quality and poor customer service it’s no wonder why they are always slow and have high prices
I would rather pay a mobile detailed and wait on him than go to this car was as convenient as they are. The guys who gives the prices said they don’t know how to clean a convertible cloth top, what do you mean you don’t know how to? That’s your job!!!
Long story short SHITTY SERVICES SHITTY QUALITY!!!

«$ 10.99 Special!» the sign promises from the street. Fine print: «Senior Citizens only,» unreadable from the street without taking your eyes off of the road to focus on sign. How old is a senior? Sixty-​five, I’m 14 years too young. I ask if they wipe down the interior, dude immediately tries to get me to buy the $ 26 wash. I balk, guy who took my keys: «$ 9.99!» Cashier charged me $ 11.99 and then tells me she made a mistake, it’s $ 12.99 (I said «no way»). Waiting area is fly-​ridden. Wash is very basic. Won’t be back. The flies made all the difference…

My car still looks dirty. Overpriced for a simple wash. They wouldn’t wipe down the inside of the car for any less than $ 26. Then their worker said for an additional $ 120 they would wash the inside because my car «smells».

I really like this car wash for the most part. I’ve been coming here for years. Every other time I bring my car here it looks great, today was not that day. Today I arrived with a free car wash from Albert’s Hi-​Tech next door. I notice when I come in with a free car wash they hide my car far away from me so I can’t see what kind of a job they are doing. When I asked about it, they were very rude to me which was disappointing. I’ve also been here for almost an hour, in part because they never came to tell me the car was finished even though I asked. My car was also still dirty and when I got home I realized the trunk was still open. I’ll still use this car wash, but I wish they had treated me with a little more respect.

Someone needs to shut this place down! This is the most rudest business and employees I have ever seen in my life. They don’t give a crap about anyone of their customers they do not appreciate the business they do not treat customers with respect and they do a crappy job. The worst part about it is that every time you get a wash (unfortunately I got it more than once) it doesn’t matter which kind hand wash machine washed waxed wash they will always blame the lack of good results on the owner of the car and say anything like blame it on sprinklers don’t rain you don’t want to ship often enough or any of the stupid nonsense iirational A reason why their performance was poor. Someone need to stop this a bait and switch operation and shut them down it’s already ridiculous. I will not go there ever again as long as I live I will tell Others not to go there to. Shut them down shut them down

Why is this place still open? The public needs to stop conforming with car wash locations such as this who do not value their customer service. I’ve been here once before and my car was still left with a bird poop stain and pieces of cloth from the towel they used. Still, I felt bad for the old man who did the job so I tipped him and never went back until today.
Planning on a car wash I drove in and waited to be attended until I realized the worker was too busy flirting with a woman to take notice he had a customer. The other men were busy cleaning the interior of cars. I saw fourth man walk by, he made eye contact with me and walked past me so I said «Hello, I’d like a car wash». He didn’t respond but instead the man too busy flirting did take notice and his reply was «can’t you see I’m with a customer!!?» — HOW is this the way that you’re supposed to be speaking to a potential customer instead of saying «we’ll be with you shortly» or anything along THOSE lines. I told him it was rude to not greet customers, ignore them, then respond with such lack of manner then told him never mind. I got back in my car and closed my door to drive away. Then he OPENED my door and questioned me «WHAT DID YOU SAY TO ME?!» — I told him he was rude and he said his response that he was no longer going to provide me with service.
NOT ONLY was I already leaving due to his lack of mannerism and bad attitude towards me but I felt HARASSED that he went out of his way to open my driver door as I was leaving to add more wood to the fire. As if I wasn’t already planning to complain, but after he seemed to get confrontational I went in to the office to ask for the owner.
I will be filing a formal complaint.
Take your money elsewhere, NEVER even bother «give it a try» if you value your time, respect and hard earned money.
One star needed to post this but I am giving this place NO stars.

I’ve been coming here for more than 20+ years and you guys mess up today? I was the second car in line and the rest of the dozens of cars behind me go first? Really?! My car is all stain instead of passing it thru again you guys just spray your wanna be windex over my car? Then lay the bottle of wanna be windex in my passenger seat and spill all over it? Wth is wrong with you guys?! Cashier acts all dumb and the manager Jose tries to yell at me? Oh no paisa you chose the wrong person today to act all tough. I bet if I was a man you wouldn’t if acted that way. They wouldn’t give me my money back but they did give me my money back for armor all in my tires that was not applied. Never again!

Very simple: don’t ever go there, they will take your money and do nothing to your car, not the workers problem it’s totally a poor manager service, 20 cents towel, with the same towel they clean the tires they will clean the interior so you can go home smelling like fresh brake residue

Experiment to try them out failed. Place is interested in providing good services and therefore will not be given any business in future. Bough $ 36 Platinum wash. Carpet was washed good, but not protective paper was placed as in other car washes around. Sills left plain dirty. Armorall is obsolete sticky crap. Dashboard half ass job with patches of dust. Will not be returning, although they came recommended…

DO NOT COME HERE UNLESS YOU WANT TO BE SCAMMED! I came here the first time with a truck to get a car wash. The price for a regular car wash is between 12 – 13 dollars. They charged me 26 bucks for the truck to get washed. It took over an hour to finish and by the end, there were spots all over the car. Second time I came, I had my mustang amd decided to give them a chance to redeem themselves. They failed horribly. This car should have been considered one of the cars that gets a normal cheap wash because it was not too big, but no. They still charged me 26 dollars because this car was «too short». They also took forever on this car, despite there not being any other customers. After that, I decided to never come here again and I hope whoever is reading this does the same. If I could give a rating below 1 star, I would. That’s how much I disliked their service.

Ive been getting a car wash here about once a month for the last 7 years. Ive noticed a decline in service for their basic car wash over the last year but wrote it off. Today I went in and got the basic car wash as I always do. I know its nothing fancy and Ive gotten it enough times to know what to expect.
After my wash was done I jumped in and pulled away but when I got home I noticed how dirty the car still was. I ran my finger across the door and was shocked at how much dirt came off the car! I drove right back to the car wash and showed the attendant all the dirt. The manager then came out and started yelling at me and refusing to look me in the eyes! He walked around the car making excuses for every dirty spot. He then said that if I wanted a better car wash I should have paid more money. He pointed to another car and said he paid $ 200 for this car wash and he never complains.
I calmly pointed out that I wasn’t comparing my basic car wash to a $ 200 wash but rather to every other basic car wash id ever gotten at their facility. He refused to listen to my reasoning for wanting the wash redone. I told him I would have to find another place to get my car washed and he responded by saying «you get a wash here what? Once a month. That guy (pointing to the $ 200 wash) gets his car done every week. We can stand to lose your business.»
The manager then walked away and refused to come out of the employee area until I left.
I have never been treated so poorly by any business. I wouldn’t recommend this place to anyone and will never return.

This place is ridiculous. Exoensive prices shitty job. If you’re going me to share $ 15 for a Carwash, YOU HAVE TO DELIVER THE JOB ALSO!!!
Management needs to do better job of hiring people for vacuum, hair out. Can barely speak English, but have a tongue to argue back on a matter where they’re WRONG.
Terrible place. Not recommended.

Muy mal servicio. Fui a lavar mi carro y el que atiende fue muy grosero. Necesitan poner a otra persona que este capacitada para tratar los clientes. No les recomiendo este lugar