Universal City Chiropractic

Dr. Chris is a very knowledgeable and skillful healer. He is caring, easy going, proactive and direct. During my first visit he was able to release a great deal of pain and tension from my spine and legs. He also advised me on nutrition and home exercises. After a few visits, I’m already seeing a major shift in my health. I’m glad my friends told me about Dr. Chris.

First of all, the Doctor Chris at this place is GREAT. I give HIM 5 stars. Out of the 3 chiropractors in the area I have seen, he is the most knowledgeable, and skilled. He doesn’t give the same adjustment to every patient. He takes the time to listen, and he seems to really care. Also, he has the same neck injury that I have, and whenever I have seen him, it has been an ultimate emergency, when I have thrown my neck out so bad that I can’t turn my head to the right at ALL, and have severe migraines, like today.
BUT after today’s visit, I knew I HAD to write this review. I have been to this place 8 or 9 times I’d guess. I bought a bundle of adjustments (I think 5) back when they were $ 45 each, which they didn’t honor when the price went up. I had one left, and at the end of that visit they said «You owe us $ 20 more, since the price went up since your last visit.» ok, whatever, I didn’t even argue that one.
But EVERY SINGLE TIME I have been here, the wait to get seen, to just get put into a room, has been over 40mins, usually around 45−50mins! If this happens every once in awhile, sure, I get it, or if it was during a busy time of the day, but I’ve been here at random times on random days, and no matter, what it’s SUPER SLOW. And they just ignore you while you’re in the waiting room. You have people in pain, waiting a long time. maybe offer them a water, or something? At least make them feel welcomed. I have a feeling they just overbook and make people wait!
So today my appointment was at 3, I arrived at 2:55. I sat there until 2:40, when I was asked «Are you getting the treatment (stim pads and heating pads) also?» I said politely «well at this point, I really don’t have the time, I have to get back to work soon.»
The 3 receptionist ladies started whispering to each other, right in front of me. It felt like it was about what I just said, maybe it wasn’t.
I finally got into a room around 3:50, 55 mins after I arrived. An old man was wandering the hallway looking confused. «Is my wife done yet?»
«No, she still has 7 more mins w the stim pads because she still has 2 more people in front of her» they said. he looked disappointed.
So at 2:55 I asked «excuse me, how much longer? I need to be getting back to work.»
«Well you still have 3. or 2 people in front of you» she said, with no apology whatsoever. So I went to the front desk and asked them «Is there a reason every single time I have come here, the wait has been over 45mins? It’s ok if it’s occasionally, but it has been every time I have had an appointment.» She just shrugged and opened the book and said something like «yeah the schedule gets pretty full.»
So at that point I decided to leave. I gave myself an hour at this place, this was the time I told my boss I would be walking out the door, and I was, just without a treatment. I still can’t turn my head at all to the right, and I have a bad migraine. but I think giving yourself an hour to visit the chiropractor is plenty of time. I have been seeing chiropractors for 10 years now, and it never took more than an hour.
They asked me «can you wait 5 more mins?» I assume that meant they were going to bump me in front of someone else. and those people had been waiting. LONGER THAN I HAD? .so I said no. They didn’t seem to care one bit.
So basically IF you’re willing to put in the time and sit in the waiting room 45+mins before even being ushered off to your own room, where you will WAIT SOME MORE, and the unfriendly staff, then maybe Dr Chris can help you. He did help me on the occasions I was able to see him. But I personally don’t have that much time to wait. I’m super disappointed with this place:(

After my back went out one day due to a bulging disc in my lower spine, I ended up in Dr. Scruggs’ office barely able to sit, stand, or walk. After two and a half hours he had me walking normal again, out of pain, and a head full of knowledge: both of why my back went out in the first place (a ton of poor posturing, walking postures, and other various physical neglects), and what few things I could change to prevent it from happening in the future. He’s a fantastic doctor who REALLY knows his trade, is super trustworthy, and on top of it all he’s simply a great, personable guy.

The staff is fantastic. I recommend Dr Scruggs for all your chiropractic needs. If you get a chance… GO!

The staff was very helpful and professional. Been coming here for over 20 years and have aged with the «best Chiropractors in the business»!!! They know a lot more than many MD’s I have seen over the years and spend the time to make sure I leave standing straight every time!
Chris makes sure he educates me so I can work at home on my aliments as well. I appreciate all these guys do to make me feel tons better than when I came in!!!
Thanks again!!!

Dr Chris Scruggs
Ah hell whole family are great. Very familiar with ’ sho folk’ and has been aligning my body and my mind for over 5 years. Really gentle and only one who gets me relaxed and repaired

Chris Scruggs is the best I’ve had. I have severe scoliosis and have been to too many physical therapists, back doctors, and chiropractors. Chris is very knowledgeable and caring. He makes sure you know why he is doing what he is doing, what you can do to help yourself when you aren’t at his office. If you don’t Need daily or weekly treatment for what hurts, he won’t suggest that you do. In other words, he brings honor and heart to a profession that has a bunch of bad apples. Relief at last!

Very few Chiropractors focus on preventative care to keep you from coming back. Most only focus on why you need to keep coming so they can make more money. Chris always gives me take home stretches and strengthening exercises to help prevent future problems. He is one of the best Chiropractors I have been to in Los Angeles and I have tried about 6. I also come from a family of chiropractors. 5 stars won’t go anywhere else.

I have been coming to Dr. Scruggs for just about a year now for a workman’s comp injury. This office is about as down to earth and unpretentious as you can find. In fact it doesn’t feel like you are in LA at all and I say that as a compliment. The front staff are welcoming and friendly and both Chris and his father are welcoming and friendly and Chris is very funny as well. I have four herniated discs, and a tear with all the associated ailments that go with it and I have always felt better after leaving Dr. Scruggs office. He genuinely cares and always explains well and takes his time with you. And if you need to get in suddenly or in an emergency they will make room for you. I have shown incredible improvement in my condition since I started with him and would definitely recommend him to any family and friends as being the guy to go to. Really the only criticism I would have, if any, would be prepared to spend some time here for your apt as it is always very busy. But as I said before, I like the time he spends on me rather than pushing me out the door so thats not a big issue for me.

If you are finding Dr. Scruggs on accident then you are the luckiest person! I was referred to Chris and my life has been forever changed. Not only can he take you out of pain, he is incredibly intelligent, and extremely personable. If you have an issue Dr Scruggs will solve it literally. I have been to quite a few chiropractors and none have been able to fix me and relieve me from pain the way does. He also knows so much about the body and is knowledgeable on natural healing as well. The office staff is amazing so friendly and efficient. You really must be apart of this secret place in Toluca Lake! I used to drive over an hour and I cannot say enough wonderful things about Chris and staff! Thank you again!

chris has magic hands and he is super knowledgeable, and has done miracles to my back, i recommend this place to all.

The name of this review should be «Three Times A Charm.» The first time I met Chris we locked horns over the fact that I did not fill in my marital status, as I did not feel my marital status had anything to do with my back pain. The second time we argued over the fact that I had not been in to see him in many months and he wanted me to fill in my paperwork all over again (which he still did the third time too, which annoyed me because if none of the information is different, I don’t see WHY I have to fill in the documents all over again)…But onto the good part of the review…
I was taking care of a friends dog. While walking the dog, a squirrel ran by and he took off — yanking me right off my feet and pulling my lower back out.
When I went in to see Chris, I could barely move… They used electric current pads on me, a massager, a paddle to break down the scar tissue over my hip joint and Chris adjusted me. I left feeling like I had a whole new back! Chris was REALLY attentive, informative, helpful and effective. So despite our bickering on our first few «dates,» I’ll never go to anyone else now.
THANK YOU CHRIS! — But you should reconsider that paperwork thing. LOL

I have been using Unilocal for well over five years and this is the first time I felt the genuine urge to write a review.
I actually crawled into Dr. Chris Scrugg’s office couple of days ago unable to walk or move properly from a back injury that I sustained while at the gym.
The lady at the front squeezed me into Chris’ schedule even though it was a super busy day that day. Thank you so very much for that!
This was the second time that I was seeing Chris. I was once there almost an year ago for a similar problem but not serious like this time.
He was very friendly, courteous and cool. He immediately recognized me; put me at ease right away. He took such good care of me, took x-​rays and gave the electrotherapy, cold packs and g5 massager. Then he adjusted the back and gave the stretches and I immediately felt the difference. It was as if he popped things back into place again. Trust me the care was god sent!
He saw me for another session on the same day in the afternoon and my situation felt so much better. I could walk straight again!
He went over the x-​rays and explained to me problems with my posture and preventive measures to mitigate future issues with exercises and stretches.
I am still under his care and just wanted to express my gratitude here on Unilocal.
I do not go through the insurance company as I have a very high deductible plan and for the services that he offers and for what he charged me is more that reasonable. Chris simply is the best! Thank you very much!

I have no pain nor have I been in an accident. I’m just a strong advocate for preventative/​proactive health care and chiropractic medicine. Plus, I’m a firm believer in their Jedi voodoo… The ladies who work at the office are super nice, sweet, and considerate and Dr. Chris is a badass Jedi chiro guru. Magic touch for sure! Highly recommended and very reasonable rates! Just call and ask about it, the ladies are super helpful.

Id recommend my Mom to see Chris. Thats about as good of an endorsement as I can give!
I first came to see Chris about 9 months ago to have treatment and adjustments done for my nagging lower back pain.
He gave me not only great treatment: ultrasound therapy, G5 massage therapy, stretches and technique, adjustments; he always explained everything with great knowledge and real world applications.
I commute a lot and sit at a desk all day, so he gave me stretches I can easily do while sitting.
Each time he does adjustments, I feel immediately better. He also has suggested other healthy ways to live and has noticed things with me (potential anemia) that I didn’t know.
Chris is also personable, easy to talk to and an all around great guy.

Run, limp, or crawl to Universal City Chiropractic, they are the best in their field. I sprained my neck onstage in a staged combat fight gone awry. It was brutal. I called Universal and was seen within 30 mins. Having been to many chiros around the country, I have to say that Dr Chris and his staff at UCC are the best I’ve ever been to. Not only do they treat the symptoms of my injury, they treat the cause-​using physical therapy, massage, stretches, traction machines and electric muscle stim coupled with your standard spinal and neck adjustments. I can’t sing these guys’ praises enough; they’re truly caring health care providers!

Dr. Scruggs and his in-​office physician, Dr. Kam, are true miracle workers. They literally saved my life and I can’t thank them enough for what they have done for me.
Dr.Scruggs is extremely informative on what’s going on in the modern day of medicine and he’s always keeping up to date on the latest procedures, and remedies for your ailments. I’ve been seeing him and Dr. Kam for two years and they never fail to impress me with their clever wit, caring demeanor and vast knowledge of their field. You could be in the worse mood and in the worse pain, but Dr. Scruggs always manages to turn everything around with a joke, his big smile and his hearty laugh.
For what Dr. Scruggs does, his prices are extremely reasonable and I’m not going anywhere else! You guys are the best!!!

Dr Chris Scruggs and his staff work miracles, I have had a back injury that was requested by Neuro surgeons to operate. I went to see Dr. Chris Scruggs and after the first visit, I felt much better and was able to walk without pain. I visit Dr. Chris Scruggs periodically to get my maintenance therapy as I am an avid runner and I mountain bike. Dr. Chris Scruggs helps me stay injury and pain free and is apart of my health team. Not to mention that the staff there is down to earth and they make you feel a part of their family. I have referred my family to him and they can not say how much he has helped them feel better with their health.
If you are experiencing an injury, please take my recommendation and see Dr. Chris Scruggs before proceeding with any other procedure.

I’ve seen three other chiropractors and none of them could figure out my alignment issues with my knee, hips and upper back.
I thought it was from that dinosaur attack as a child, but Chris discovered what the real cause was. This was something I was paying other chiros tons of money to bandaid.
Seriously though, he spends tons of time with you and talks really fast about rhomboids and flexers, etc., but he knows his shit. You can tell that he really cares about your issue and not your wallet. He’s also way cheaper than the other guys.
Basically you’re wasting your time and money going somewhere else.

Dr. Chris Scruggs is the best Chiropractor in Los Angeles. I woke up with this crazy pain in my neck and basically had to turn my whole body to look to the sides. The pain got so bad that I had to go to the ER and got some Robaxin and Pain pills.
Finally, I called Dr. Scruggs and I am not even kidding after 2 days I was back to normal. Went back for a few follow-​ups and he adjusted me so well. I was back on the basketball court in a few days and follow the exercises he told me to do.
I 100% recommend Chris and Universal City Chiropractic Office. It doesn’t get better than this.