911 Collision Centers

This place is Ridiculous The WORST place ever. They are soo outrageously overpriced and super slow service. Also they don’t ask you what you want. They make the decision for you.
They charge way too much, I think I said that already and don’t do that great of a job. It took them a month to fix my SUV. I did get the car back on the date they promised, but the brush guard hadn’t come in yet so I had to bring the SUV back the next week for them to install it. I live 30 min away so it was very inconvenient.
When I got the SUV back, the alignment wasn’t straight. There were specks of what appear to be paint or clear coat all over my front windshield. So when I brought the car in the next week for the brush guard, I told the manager and he said he will take car of it. Next day when I went to pick up the SUV, they had forgot about the windshield, so the manager said he’ll get it done right then. I had to wait. When he brought the car out front, I saw that the brush guard was totally different from the one I originally had. It was a very bigger and oogly brush guard compared to the one I had.
He said they could not find the one I had and decided to just get this one for me. I told him I did not like it, he said they could not return it. Now i’m stuck with it. When I was driving home, both issues that I told him about were still there. Specks all over my windshield and alignment was still not straight.
They charged $ 9,000 for the repair while the SUV is worth about $ 14,000. The major parts that were damaged/​replaced were front bumper, one front fender, hood, radiator, one wheel/​tire, one headlight, brush guard, two seat belts.