AA Action Towing Inc.

Not a good company, selfish and does not care about the customer. All about money money money.

I had the battery die on my car at the start of an 8 hour drive from my hotel to SF… Dispatcher was very nice and helpful. It was a Sunday morning and Mike showed up in about half the time she quoted. Jumped my car and I was on my way. Basically perfect experience. Thanks for saving my trip.

I never thought a tow company shop could look so nice. Their offices were SO much nicer than any others I have seen. This just led me inside to start to pick up my car where I was dealing with Carrie. She was nice and fast. She explained everything to me. Although I was upset because I had my car towed, she was calming. I guess I should not have been lazy and parked in the wrong place! Expensive lesson learned. JoAnna also was there and helped Carrie and made me smile. Danny brought out my car to me with a smile on his face and was extremely polite. Thanks Action Towing for a pleasant experience.

Seriously I never thought I would leave a towing company a positive review, but here we are.
Our tire popped and we needed a tow. Called them up out of a long list of towing companies listed. The dispatcher told us it was $ 79 for up to 5 miles and each mile thereafter was additional. Since we were less than 4 miles from home, we thought that was fair. However, the dispatcher told us it would be 1 – 1 ½ hours before a truck could come. Oh well what can you do? So we told them if they could give us a call when the truck is almost here, as we were going to walk somewhere to eat.
Well, not 10 mins after we hung up, we get a call. I did not hear the phone ring bc of the loud street traffic, but good thing I checked my phone. They were not only kind enough to call us, but they also left us a message telling us the truck would be there in 10 – 15 mins. So we start to walk back and as soon as we get to the car, the truck pulls up with Allen as the driver. He’s a very nice man, got the job done quickly, and even offered us some of his ice cold water out of his personal cooler.
After he towed us back home, he told us the price would be $ 60, almost a full $ 20 less than what we were told! And he checked out our rim to see if it was ok still or if we needed a new one.
Thanks Allen!
Also, they do take cash and credit cards too!

I used my all state insurance to tow my friends car to the tire shop since his tire popped. Keith was the one who came out and towed our car and he was very kind and sweet. He even recommended a cheap tire place near us that way we wouldn’t have to travel far. He took great care of us and he was honest!

You would think these dirt bags would want to make things right after a bad review but they don’t care what you think of them just like they don’t. Care about you. It won’t be long before a rip off company will be out of business can’t wait the owner will be just fine because he steal money from hard working people including hi own mother I’m sure

My experience started with me accidentally flushing my rental car’s keys down the toilet. Called my roadside service to have the car towed and got Action Towing. Mike was the driver and was courteous and friendly. He even helped me get my suitcase out of the locked trunk (via the backseat access) and drive me around to the front side of the Rental Car Center so I could get another car. This was more than the Hertz people would do! All in all, he was nice to deal with and I appreciated his sense of humor.

Great service the driver was friendly and efficient! No ridiculous fees or miles either. Very happy.

I drove into vegas for the weekend and my car started to shake at a light. I called my insurance who contacted Action Towing. The action towing depatcher gave an ETA of 1 hr. They did not arrive until 3 hours later!!! In Vegas Heat! During my 3 hour wait, my insurance ppl were calling me and the action towing ppl to find out the status. I guess the dispatcher Nicole decided to get an attitude after recieving a number of calls from the insurance ppl, which she then decided to pass her attitude to me when I told her I was unsure of the bldg number my car was next to but I am walking out now. She said «okay goodbye» quickly and hung up the phone. Wrong move for someone in customer service. Not my problem your driver was late in VEGAS HEAT and the insurance ppl were constantly calling looking out for me and trying to make sure they provided Awesome customer service. # Nicole sucks #NeverAgain

Selfish. Inconsiderate. Crooks.
Drives around in their tow trucks with giant polish metal (size of the back of the cab section of their truck) with their logo on the back, so it is a huge reflective surface that blinds other drivers behind them. Looking to cause an accident so you can be there quickly to tow the car? [I had something here that starts with an «A» and ends in a hole] business owners! These jerks probably are not even smart enough to be aware that they are causing dangerous driving conditions for other motorists (that are rely on for business no less) on the road.
If you need a towing service, look elsewhere. Avoid these inconsiderate morons.

Do not use these people! They tried to tell me the miles from pick up to delivery was more than it is. So they can charge more. Also, when I asked if he had change he said «NO», but you can tip me… that’d be a nice tip! Yeah, right. Skip them!

This company is the worst, a bunch of shady crooks! My neighbors car was towed off of private property without the consent of the property manager… the driver had forged the signature on the paperwork. After an hour spent on the phone it was clear that they were stalling for time, undoubtedly hoping to keep the vehicle through the weekend. We arrived at the the impound yard only to find the office locked, and nobody to meet us. They ended up costing him over $ 300, and half the day wasted!

The one star review clearly didn’t deal with the driver I lucked into. Allen was absolutely amazing. Professional, courteous, thoughtful. Offered me cold water and wanted me to wait in the airconditioning of his truck. My truck was parked in such a way that it had to be pushed. I was afraid he’d hurt himself he was working so hard. Never uttered one word of complaint. The dispatch person was just as courteous. He put a rush on things to get me to the service place before they closed so I wouldn’t be stranded far from home. I don’t have a lot of tow experiences to judge by– but I can’t imagine better service anywhere. The two men I dealt with exceeded the slogan.

Can I give less then 1 star??? I think you should be able to give them 0 stars because even 1 start is too much for them. They are that horrible! They over charge and never quote the correct price and the drivers have no sense of customer service. If you need your car towed for whatever reason.. .this is the last towing company that I would call.
Their slogan.. .we take pride in our service” WHAT A JOKE!!! They take no pride in anything. All they care about is the money. So if they quote you a cheap price over the phone, don’t believe it. They will most likely double it when you actually have to pay.