Adams Pool Solutions

Worst customer service I’ve ever experienced. They had to redo my pool due to their mess up and the entire experience has been a disaster. The managers, techs, and even owner talks down to me as if I know nothing I am really surprised they are still in business! They act like I am the biggest inconvenience although they are the ones that messed up and are having to correct their own mistake they made.
They also made a HUGE mess on my pool deck and in the street and didn’t bother to clean it up after they left. I can’t believe they are in business… If I would have known this is how they do business I would have taken my 15k somewhere else! Holy cow!
DO NOT CHOOSE ADAMS POOL!!!
0 stars for this crap!!!

Had a caretaker pop Up leak Under the caretaker Dome … I called Adams they dropped a Pump in Pool Friday came back On Monday … And fixed it in 2 hr’s
total charge 250 With parts Ect… If that’s Bad to people Writing bad things About this Company then not sure What to Say… these people know there Stuff Very professional… I will recommend then to Every one I know

I recently received several bids to have the plaster in my pool removed and replaced with pebble tech. After listening to each company I soon realized if I’m going to hire a company that going to do the job right, it would have to be Adams Pools Soulutions who have been in business for over 50 years and completed almost all the pools on the Las Vegas Strip. No only that, they actually have an office where you can look at all their products in pool. I can say that from Robert the estimator, Paula who coordinates the work, the office staff as well as the crews that completed the work, each have been outstanding! As being the only authorized dealer of Pebble Tech in Las Vegas we couldn’t be happier with our pebble plus with blue glass and abalone which came out absolutely beautiful. You won’t have to worry about Robert trying to up sell you and he will give you great advise with upgrades. Not only that, instead of a 5 year warranty on the pebble like the other companies, Adams is 10 years. Adams also recommended Yermo a faux painter for our rocks and they have never looked better. If you want a great company to replaster your pool who will be here in the future I would recommend Adams!

Had older plaster pool and deck redone. Converted to Pebble Tech with all new tile and painted decking around pool and patio. Bernie (our sales person) met with us twice at our home and once at their showroom. The showroom has several pools outside on display with different finishes in them so you can see how it will actually look. The selections were much better than last time we built a pool with Paddock Pool, who is no longer here. The job was quickly started! They have been working on the project for about a week and a half. The crews showed up early in the mornings, commenced work in a professional and respectful manner. Every single employee, office, sales and work force were all very quick to address any concerns or questions we had promptly and with a full, clear explanation. The work crews treated our home as if it was their own and our neighborhood the same way. The pool is being filled as I write this article and it looks like a brand new pool again.
My wife, who is very meticulous and detail oriented, is very happy with Adam’s Pool Solutions as I am and we would quickly recommend them to anyone looking to build or remodel an existing pool without hesitation or qualification.

Adam’s Pools has proven themselves time and time again when it comes to refurbishing swimming pools, decks and water features. My clients all seem to have a favorable response every time they engage on restoration projects. If your looking for a company that can handle the entire scope of your project look no further. Adam’s is truly one organization that can handle all your needs regardless of the scope of work.

i could of done a better job. i dont think they did what was promised. calling them out one more time to fix some problems

We recently invited Adams Pools to come out and bid on a new pool that my wife and I wanted to build before summertime. Sonny and his crew brought to the table a portfolio of some of the most beautiful and creative pools we had ever seen.
Needless to say, we hired them immediately and they got to work building our pool. We are extremely satisfied with the final outcome. The pool is absolutely gorgeous and the hard work, attention to detail, professionalism and, not to mention, timeliness that they brought to the job far exceeded our expectations. Highly recommended.

Company refuses to do work.
I contacted Adams Pool Solutions after a referral from one of their commercial clients who nets them a decent amount of business. I have a plaster crack in my spa that needs repair promptly.
The company refused to take the work, claiming they’re «too busy to do repairs», but she made sure to attempt to upsell me on a complete remodel, which apparently they have time for.
Must be nice in this economy to be able to turn down work! :)