American Discount Cleaners

I have used this place for both dry cleaning bed spreads and tailoring. I have been very satisfied with the tailoring services. They even fixed hemming done incorrectly by other tailors. However, due to my experience below, I will not be returning.
The dry cleaning side is atrocious. When you walk in, the place is dirty and very disorganized. Piles of clothes laying all over the place that makes me wonder how they keep track. I discovered that I don’t think they do.
I recently took a bedspread, bed skirt, and two pillow shams in for dry cleaning. I returned 2 weeks later for pick up. I had to wait a few minutes while the customer in front of me was being helped. The worker couldn’t find her clothing and eventually had to turn her away asking for time to try and find her clothes.
When it was my turn, he took a few minutes in the back and finally returned to say my items were done but not ready for pickup. They had not been folded and placed in plastic, yet. I noted I was disappointed to hear that since my items had been there for two weeks. He said they don’t like to keep it in plastic very long. I guess newly cleaned items sitting out and collecting dust is a better strategy. I had to wait a few extra minutes for him to fold. I looked in the back. My items were crumpled on a table among other items.
I got home to discover they gave me the wrong pillow sham. I went back to the store for the same guy to tell me someone else picked up my bed skirt. He called her while I was waiting and she said she would bring it back tomorrow.
I returned 3 days later to get 3 different stories by this same guy.
1. She never called back.
2. She called to say her husband took my bed skirt to the cleaners across the street.
3. He finally went in the back and miraculously discovered my bed skirt crumpled up on a table.
So, this makes me wonder if my bed skirt was ever taken by someone else or was just lost in the jungle in the back of the store.
On my original pick up day, 2 other customers were in there hoping their lost items had been found. This conversation turned two customers out the door. So, in a span of 15 minutes, Dry Cleaners, you lost 5 customers (myself included).
If you want to see your items again and want them treated with respect, take them elsewhere. There are plenty of options in the neighborhood at cheaper prices. I assume the gentleman I dealt with is the owner. He had nothing but excuses for me… none of which accounted for his business disorganization and uncleanliness.