Drop Shades

This family owned business still knows what excellent service is and they delivered excellent service for our project.
We recently had shades installed at our unit in the Veer Towers — a design that Drop Shade developed as an innovation to fit and provide advantages for the angled walls of the Veer. Working with Shawn Dybdahl was a pleasure from the initial meeting to the final completion of our project. We originally contacted Shawn to change the shades in the 2^nd bedroom we’re using as a study — from blackout to see through. Shawn showed us other Veer installations and demonstrated the high value of having all of our shades be the Drop Shade innovation. Our project was completed on time and on budget, and we were delivered more than we were promised, The Drop Shade team was immediately responsive to a couple of «tweaks», which are part of any new construction/​installation process.
I can’t say enough positive about Drop Shade and Shawn’s help.

I have automatic shades installed by Drop Shades about a year and half ago. I can’t say enough wonderful things about their customer service. Shawn is very professional and always available to help. I got my shade jammed today and I really needed it fixed asap. Shawn made it happen. He sent two wonderful technician who came and fixed it right away.
If you are looking to install automatic blinds, definitely you must with Drop Shades. You will not regret! They are the best!

It’s been almost a year since Drop Shades installed the motorized blinds in our condo unit, and we’re a happy customer.
They were referred from the developer of this condo, so we were pretty sure they had enough experience with this community, but still.
We have sheer a pewter fabric in the living room and a white blackout in the bedroom, both single undivided sheet that completely covers the floor-​to-​ceiling window.
Their product’s anodized trim suits pretty well with the color palette of the modern finishes.
Also installed are two wall remotes and one hand remote.
After install, we realized that we had a small side window that faces east that invites a beam of morning sunlight. We wanted something to block that, and they promptly brought a couple of inset panels that completely cover the window. It’s great that they knew what type of unit we live in, and keep such a supply ready. It was all free follow up.
Cost? $ 3800 for everything including the installation.

Loved the drop shade installed outside on patio. Maybe had used it 20 times when the shade wouldn’t drop properly. It would move down maybe 3 inches every time I would push the remote. I called and was told I would receive a call when they were in the neighborhood the following week. Nothing. Called again, they said, sounds like I hit two buttons on the remote at same time. I will get a call next week when they are in the neighborhood. (now two weeks). I played with the remote and at least got it to move up and down but no automatic stop. Called again, (during this time they would return my calls) Oh, would you like me to email you the instructions for the remote and I reply yes. Nothing. Product is nice, support was a D for disappointing.

I had them manufacture an exterior drop shade to black out three master bedroom windows. I was not content with the appearance of the frame when it was installed. The installers added a second piece to the frame installation and the appearance now looks very professional. DropShade helped me to achieve our black out goal and now my wife can sleep in the morning. We are very Happy customers and enjoyed working with all the friendly employees from DropShade.

We bought motorized shades. Joey came to our home and was knowledgeable and gave us a price before leaving. They had more samples to choose from and were able to cover longer windows with a single shade then the other company we looked at.
They were ready in a week and Antonio and Louis came out and installed them fast and efficiently and cleaned up when they were done. One remote did not work and it was replaced the same day. We had a problem with one shade and it was replaced the next day with no hassle. I was figuring at least a week for the new shade and was impressed with next day service.
If you can, go to the shop as it was nice to see working examples.
The warranty is on the back of the contract and was also better than the other company.
We would definitely use these guys again and will recommend them.
If you are thinking of getting manual cranks, don’t, the motorized shades are super quit and are so easy to change it is well worth it.

I just had Drop Shades install automatic interior blinds in my condo at Veer and they are amazing. Having a single, solid cover instead of three separate panels does a much better job of keeping the sunlight out during the day and the lights from the strip out at night.
It was not an easy task for these guys to get the single rolls into my condo but they have a lot of experience at Veer and they knew exactly what had to be done. Shawn was very patient with me and showed me the work that they had done in the sales office so that I knew exactly what I was getting.
The blinds are installed as close to the window as possible so I ended up getting a few precious square feet back as usable space in my condo. That alone covered some of the cost of the blinds!
It was a great experience working with Shawn — his responsiveness and feedback was great well.

Making the time to research a good company takes time, but when your going to spend thousands to protect you from the Nevada sun; thats precisely what you do.
Dropshade made contact with us wthin 1 hour of leaving a message. they met at our house within one day; so far so good. At our appointment we went over options, material and trim options… we even discussed the great warranty. how can they offer such a warranty i thought but the sales person assured me it was because they rarely have issues. We checked and they have great ratings all over town. My general contractor has even bought from them and put dropshades in his homes. flash forward to last week at installation; we just waited 16 days and we got a phone call to tell us they were on their way. surprised and relieved, we gave the ok. the shades were installed by Jorge and Chris who took the time to answer my questions even as i annoyed them trying to put my window treatments up! it was all done in a few hours and it looks great! i can already tell that my power bill will be fractions of the costs this summer which makes me happy. moreover, my husband will be happy.
i could recommend this company to anyone who has modern, contemporary or transitional lines in their home design.

I just bought and took delivery on a house full of the finest looking shades! My neighbor and I compete living in two of the nicest homes in anthem country club! We compare toys all the time. He made the mistake of getting a cheap version with another company in town; he was sorry when the contractors board told him his job was put together illegally… wow! My job was not only done right but sturdy, beautiful and 15 years of coverage! My wife thinks I’m a hero! Thank you Dropshade crew and Shawn for the excellent service! I would recommend you to anyone and will!

We have used Drop Shades since 2007 for our windows and doors approx $ 9k and have always sent referrals their way.
Today the customer service was beyond awful. We needed patio shades re-​cabled and new eye bolts put in. We had 4 shades and only 3 needed to be replaced in the end. The service engineer still charged us for 4 because his paperwork said 4, even though he did 3. When I called the office it was like explaining to a 5 year old if you only fixed 3 but your paperwork said 4, you would only charge for ?? and I wanted my over payment of $ 50.00 back.
I ended up going into the office. If you cannot understand that you only charge the customer for the work you did, you have no business being in business. Trying to explain that to him was exhausting and to say his attitude stank was an understatement. I got my money back and he has lost any future referrals and any more business from me. I am sure that extra $ 50 bucks you had to give me back was worth losing clients for.
A tip for Drop Shades
«Don’t screw your customers that generate you business».
I guess you cannot fix stupid.

Company is very poorly run. I had them installed automated solar screens on my two large windows they were approx. 10’X16’. I was told that i shouldn’t have to worry about wind because the screens were up against the house. The day of the install I came out to see how it was going and the screens were flopping around in the wind. Probably 5 – 10 mph, I asked if there was anything to do to stop that from happening, not really was the answer i was given. So i called the manager at the office and he acted like a little child when i told him about the problem and that i wanted it fixed. I spent $ 6000 on these and no customer service or any felt obligation from the company to fix the problem. I ended up having to make adjustments on my own because they wanted to charge me to fix the problem.
Because of the large size of my windows there method doesn’t work. The span of the large windows requires there be tension on the screen. The do the same product and install regardless the size of the screen. The sales person at no point ever mentioned that i would have this problem because my windows were so big. Even after i specifically asked about wind i was told i have nothing to worry about.
Very poorly managed company, good luck if you ever have any problems with there product or install. Oh i almost forgot to mention the installers left trash and scrap material all over my property aswell.

Dropshade was really helpful in setting up large shades at our condo in Panorama. They worked on very short notice (put them up a day after we asked for them) and the shades work great to block out the sun in the bedroom and dim the living room to reduce glare. Fully recommend this company!