Old Navy Craig Road

This store is a HOT MESS. Literally a mess, clothes everywhere and in big piles which made it hard to sort through to find my color and size. From now on I will venture to the Town Square location even though this store is closer to me. The staff that I came across during the 30 mins I was there, could hardly make eye contact. I had to say HELLO first to the staff member who helped me at the register. She was so worried about another late worker that she was yelling at her while helping me. The counter at the register was full of clothes, hangers, and random boxes. The floors could have used a good sweeping and waxing. The front doors were so smudged with handprints, I could barely find my way out. Out is where I will stay as far as this location is concerned.

Just walked out. Not a soul on the floor (employees) no one at fitting room. Area is a disaster. The specials i see online not at their store. No signs. Store a big mess. As i walked out i noticed another mom frustrated that no one could check a price for her either. All those sales on email seem pretty good tho. Waste of time.

I got an e-​mail that certain clothing items were on sale for only a certain amount of time for one day only. The e-​mail got my attention because I headed off! I showed up an hour after they opened and was surprised to find what I was looking for wasn’t on sale, but for just one style. I ended up picking out a couple sizes of that one style and headed off to the dressing room. After I went back to the same area, the rest of the styles were now on sale. I wish they would have had the signs out when they were supposed to however I did find my size and picked out a what I liked instead of having to settle on the original one. Inside this location is smaller than the one off Lake Mead and Rainbow, so selections are slim. I did notice a rack with just returned items from purchases made by customers online and this can be a plus for someone looking for «tall» sizes since they currently don’t sell the tall sizes in the store unless it’s returned from an online purchase.
The girl who helped me at the register was nice and I will stop by on occasion to have a look at the clearance section, but will stick to the other location that’s got more variety and a bigger clearance section.

Although this Old navy isn’t as big as the other it does carry good clothing. The store is constantly changing to promote its new arrivals, which makes it new and interesting everytime i step in. The workers are also very friendly and always willing to help.

This is the closest old navy to my house and i would rather drive across town to go to the one on Rainbow! Employees are always pretty nice but … They have a hard time honoring signs that are up in the store and online prices! 1 time ok i understand but i just had my 3^rd bad experience. Not a fan !

Crappy customer service; place was a mess!!! I despise all old navy stores in Vegas; rather order from them online so I don’t have to deal with the troglodytes they hire.

All the people who work at this location was very helpful. They all communicated by radio and found all the stuff I needed for back to school stuff. Great customer service guys. Keep up the great work. Thank you

Okay. I usually do not care to write a Unilocal review about a chain store like Old Navy. However, I must make an exception because my experience was AWFUL the other day.
The minute I walked in there were two girls folding clothes at the front and they greeted me. They then proceeded to talk very loudly about rude customer experiences they have. (Professional.) They were loud and obnoxious and did not even attempt to be quiet when I would come near them.
Then when leaving to check out, one of the same girls (I believe her name was Avery or Aubrey) called me down to check out. I was standing at the counter in front of her and she didnt even greet me… but instead was yelling to another coworker like 6 registers down about how rude the last customer was.
ARE YOU KIDDING ME? I usually could care less about a little 17 year old twit working at clothing store. But I just could not believe the unprofessional attitude of all three girls that worked there.
I will def not be coming back there!

They are ok. I needed a few extra items while visiting Las Vegas and this was the only clothing store in the vicinity. I would have been better off at WalMart. All of their jeans are skinny jeans… way too tight thru the legs and I’m not heavy. The shirts lacked any style and/​or quality to them. I will probably never set foot in an Old Navy again. Too bad… they used to have quality and cute stuff.

Merchandise and employees are exactly what you would expect in an Old Navy. Any enjoyment you may normally get from your shopping trip will be eliminated by the skull crushing volume of the music. Music that should offer background noise to your shopping experience is pouring out at such a high volume that you are forced to raise your voice to a yell when talking to someone just on the other side of the table.

Was surprised to find an old navy here. Very good size and a lot to choose from. Had a good shopping experience the workers were definitely helpful :)

Called store to verify details on current sales. Asked for specific size in stock and Tasha gladly checked stock. Was very pleasant.
In today’s economy sales people lack customer service and Old Navy Associates consistently offer good customer service. Although they did not have the sizes I needed, she did offer options on how I can still the promo offer.

I just love the prices at this place! I always seem to find something else besides what I came for. My boys love the shorts and jeans here. This particular store is always clean, and the clearance rack is always a great place to start.

this store is pretty good sized, very organized, and you can always find someone if you have a question. Very easy to find things.

Store looks brand new. Plenty of help walking around and refolding clothes. This place is also better stocked than the location on rainbow and lake mead.