Re:lax Spa

For a pricey spa, this place is really small. The locker room gets crowded with 3 people. They do not offer a lot of extra amenities like other spas.
When we walked in, the receptionist was speaking at a normal tone which threw me off, usually at a spa everyone speaks softly. We walked back to the locker room and two girls were at their lockers and there was no way to go to mine because the are was so small, no biggie, I was not in a hurry. We then went back to the quiet waiting room. This room is small as well with water, juice, and a few snack. My facial was wonderful. I feel refreshed.
I don’t think I will be back. I am local and I am sure I can find a better deal somewhere else to a place with more amenities.

Very small spa. No jacuzzi, no steam room or sauna… little waiting rokm with pretzels and tea. Computers were not working to check out. My therapist just kept using her arm and elbow which hurts. I think this is my worst massage yet ever. I dont know how many times i said ouch.

Very friendly staff, and pricing is good! would go back for another visit definatley !

I was impressed by the facilities as a first time visitor. Intimate and approachable. The service was friendly & professional from the start until completion. I got a swedish massage and had the Hydrating Facial. While I don’t go to spas all the time, I’ve been to enough to know when it’s above average and this place was pretty fantastic. Great value!

Went here for the first time after purchasing a Groupon. Spa is small. The «outdoor patio furniture» in the relaxation is definitely different. If you are given an upper level locker, there is no way to reach high enough to hang your clothes on the bar (no hooks).
In the relaxation room, there is juice, water, tea and snacks (granola bars, pretzels) available, which is nice. The only two trash cans in the area are tiny and full to the brim with trash. Otherwise, it was clean and cozy.
Therapist, Theresa, has a light touch but does a great job. She is exceedingly kind and appears to love her job. Heather is the receptionist who is efficient and friendly.
I did get a $ 10 Food Credit for The Farm Café. In addition, the «wine» referenced in the Groupon was a «to go» wine in a plastic glass — which was fine with me. I arrived two hours prior to my appointment to eat lunch — was too cold to go down to the saline swimming pool.
There is a 20% Locals Discount available all days for all services. Also, there is a four hour cancellation policy, which is surprising, as normally most places require 24 hour notice. Yes, there is a 20% Gratuity required after the services are rendered; that was OK with me.
Even though the spa is small, it was a nice experience to enjoy the robe and slippers, relaxation room, etc. I would return and pay out of pocket.

I usually wouldn’t 1 star it, but I feel it’s very necessary. We came here n bought a groupon which before buying we were told by desk person when we called that we could either purchase groupon or just pay at spa. We said we will just pay at spa since we know that groupon pays half. The appointment was for 3:00 which we were not taken until 3:15 then it was very average of a massage, the oil was ice cold. It was not relaxing. I am really disappointed in the service which ended at 3:40. It was the quickest massage in the world. I checked out n was told to buy the groupon n that they wouldn’t honor the rate unless I purchased. I went on line n purchase it, but it was suppose to come w wine n pool which was not given to us when we checked in. When we checked in the tea was plugged in for water but not turned on, cold. Disappointed then I was tools I have to read the fine print n tip 21.00 which is 20%. I am usually a 5 star gal for Unilocal but WOW! This place was really not good all the way around.

I’ve been here twice now, and both experiences have been awesome. My best friend and I found the Groupon and got an awesome deal with the massage, facial, and a pedicure for $ 139.
Both trips were amazing. And our second trip they remembered us and we’re happy we were back… I love that!
The staff is wonderful. I especially like the girls doing the pedicures. Stephanie was adorable and I love girls who talk to you and have fun.
On our first trip I left my cell phone in my robe and I threw it in the bin when I was done. By the time I realized it they had already taken the robes down to where they get them cleaned and I was panicking. Within 15 minutes they found it, yay. When we went down to the pool my best friend realized she left her necklace in her robe. In full panic she ran back up. I bought her this 10 years ago from Tiffany, she never takes it off. She was in tears. They went down and searched all the robes but couldn’t find it. They took all of her information and said that if they found anything they would call her. She was really upset and felt like it would never be found. The next day she got a phone call that they found the necklace, she was so excited. Not only did they find the necklace but it was in knots! The girl at the front desk of the spa took the time to undo all of the knots and tape the necklace into a piece of paper so I wouldn’t be all tangled when she picked it up. So they are clearly honest because they returned my iPhone 6 and my best friends Tiffany necklace.
Just awesome service! Spa is clean, lots of amenities to freshen up after your services. The massage therapist and estheticians were friendly and knowledgeable, and the nail techs were friendly and funny.
(They also have locals discount)
We will be back again for sure! Thanks for the wonderful service.

I had a very positive experience here. Have lived on this side of town for 5 years, but it took a Groupon to get me to check it out! Carmella gave the perfect Swedish massage & Rainey have me one of the best pedicures I’ve ever had. I would definitely go back.

This is my first time coming here to get my mani/​pedi. They up-​charge on extras (i.e. gel coat was an additional $ 25 and doesn’t matter if it was gel polish or full gel coats).
The nail technician was ok. 2 days later, my gel coat is already peeling off! I have never had gel coats peel off that fast and the reason why is because she didn’t apply the gel coat very well. I am highly disappointed especially for the price I paid to come here. She didn’t even file my nails evenly. The pedicure was not good either and they do not clean under your nails.
The service, cost, and quality, this is NOT the place to go. I hate to put the nail technician on blast, but it was Stephanie. I don’t know about the other technician, but I won’t be returning to find out.
The sad thing is, she was blasting how bad other salons are in comparison, but really, it’s her quality of work. For as long as she has been doing nails, I’m shocked with the quality.
Huge disappointment!
PS: Just saw the bottom review of similar issues with gel coat. Should have read that review before making an appointment here.
BTW– 20% gratuity is REQUIRED regardless if I had good service?
mani/​ped = $ 90+ (with gel up-​charge, another service charge, and 20% tip) and this included a 40% locals discount? WOW!

My best gal pal from Chicago flew in and we headed here with Groupons in hand for a day of ‘re:lax’-ation.
Here’s how it went down…
Appointments were for a Sunday afternoon and were made easy peasy over the phone. We mentioned our groupon deal and they advised us of the additional 20% gratuity on the regular price of the service (not a problem). 79 buckaroos with the Groupon for a 50 min massage of your choice includes a glass of wine/​champagne and 10 dollar credit to FARM restaurant in the casino. They have other options that offer facials and express mani/​pedi if that’s your thing. We opted for the basic deal and went for the massages.
My first impression was this place was tiny. I would say very underwhelming for a Las Vegas style spa experience. The relaxation room was nice but could have been upgraded with modern seating vs the wicker furniture with cushions. It can easily be overcrowded while waiting for your service (I wasn’t able to snap any pics since it was an electronic free zone).
The locker room was also super tiny and was crowded with more than handful of ladies passing through for their services (only 2 showers /​2 bathroom stalls). They did provide Re: lax branded robes, typical locker room amenities (think toothpaste/​toothbrush, hair gel, shampoo, conditioner, deodorant, and body wash etc.), and sandals for the service. We were also able to use the outside pool after we wrapped up the massages. Overall, the spa was very clean. It was just basic and small.
Example of being small: Their steam room was only in the men’s locker room (they DID allow us to use it when the coast was clear of all men and even threw in some eucalyptus aromatherapy oils to heighten our experience).
I simply wish they had more amenities within the spa. A sauna, a steam room, pool and jacuzzi would have been a nice touch. Easy access for women into those would be even better (vs having to wait for the coast to be clear to use the steam room in the men’s locker room). This is NOT your pumped up luxury spa. Don’t come here and expect to be ‘wowed’ by luxury. I’d normally give this place a 3 out of 5 stars for amenities and size.
Now, I must commend the service side of our experience. The spa manager and massage therapist were fabulous! It truly made up for the lack of spa amenities and the small size of the place. Sadly, some businesses will slack on service just because you’re using a groupon. This truly wasn’t the case here. Everyone we encountered was wam and friendly and went out of their way to ensure my friend and I had an amazing and relaxing time. They did their best to pamper us and didn’t skimp on the massage. They were trying their best and I admire their efforts. The massage was perfectly relaxing and I was impressed. The service really is what bumped a 3 star spa experience into a 4 star one.
Final Verdict:
Our massage were great and we both enjoyed our time. The Groupon truly sweetened the deal and the service provided by the employees was superb. The only lackluster item was for the spa amenities itself.
Tip: How to find the spa… Bypass the Casino. Enter through the hotel and pass the check-​in counter. Head to the elevators on your right (before the gift shop). Hop on the elevator and go to the 2^nd floor and you’ll find the spa there.

This is such a great place. Today was my third visit to the spa and I treated myself to the Spring Package which included a back and shoulder massage, mani/​pedi and facial… so well worth it. Everyone is so nice! Great professional environment, pleasant and you feel pampered. It is very small, there are only two chairs for mani/​pedi sessions but, no biggie. It is clean and modern and also away from the hustle and bustle of the strip… which makes the price points of treatments a little less than some places on the strip.
I will say that the mani/​pedi was subpar, I still had a hang nail and my nail polish has chipped already. I wouldn’t make a trip out for a manicure or pedicure, I’d stick to my local nail salon. But if you want to treat yourself to a massage or facial these ladies are great

Need a vacation? How about a spa-​cation? The New Pink Ribbon Pedicure/​Himalayan Hope facial will take you to a place of sheer bliss.
The spa is nestled in an easy to find location off the 215 and Aliante Parkway… great selection of restaurants and shopping nearby.
I walked in and was greeted with a friendly warm welcome; the well decorated waiting area sets the mood. I could feel myself relaxing already!
I was quickly escorted to my first destination… a 60 facial with Victoria. When I walked into the room my eyes were immediately drawn to wall art. Stunning illuminated local landscape shed just the right amount of light into the room. The beds are warmed! Victoria came in and was attentive to every aspect of my needs and comfort. Then she touched my back… I immediately felt the energy. Her hands are magic… the pressure was perfect and she hit every single area that needed extra attention. I left with my face feeling like heaven.
Victoria gave me a comfortable robe and I was soon onto my next stop… pedicure with Vanessa
Another well decorated, relaxing space! The hour with Vanessa was incredible… she is personable, knowledgeable, attentive and has a great touch. She gave the best leg massage, and even let me take home my cuticle file, orange stick. They do not reuse anything here, I love knowing that all supplies used are brand new.
The check out receptionist was warm and friendly. It was a wonderful experience.
I encourage you to visit Re: lax Spa in Aliante and experience the great energy and effective therapies.

I thought I give them a try since I was spending my day with my niece snd I noticed she needed a facial so we called and we were able to book our facials within an hour. The place is small (I am used to going to the Mandarin Oriental), however the service was truly superb, our facials were incredible and we felt amazing and pampered after our facials. Thank u!

People and service were awesome! But I will say that compared to the facilities at surrounding casinos, this one was sub par. I feel like they tried to do the best with the limited space they had but didn’t come to the standard that I would expect.

This is from the words of my wife as she has experienced this.
I went to Re: Lax as I frequent the Aliante Casino and decided to give the spa a try as it is advertised a lot. I decided to go in on a Sunday and get the Deluxe pedicure and gel manicure. The place was completely empty and I had a 20 minute wait time because one person was working nails. The description of the deluxe pedicure was a massage, mask, pedicure. The gel manicure was separate. The massage was no better than a generic salon that costs a fraction of the price. The mask was the same and there was no special mask treatment that you see in high end salons. The paint quality was not smooth on the toes, however the paint still remains a week after the treatment as of writing this. The hand manicure on the other hand was a complete mess. The gel was bumped up and placed uneven prior to baking. The end of the gel coat were not placed and after only one day the nails were lifting and within 3 days I lost a complete gel cover on a nail. Absolutely one of the worst gel experiences I have had.
The price was very expensive for what I had done. Not only is the base price of the services high, they also will add 20% gratuity to each individual service which is not an option to say yes or no to and provide a separate tip. My overall cost of the services done with gratuity was $ 114.00 dollars !! I could have had a better experience in a better environment for half that.

This spa is brand new and is still working through the types of issues that any business has in its early stages. I will definitely go back to check things out after it’s been open for a few more months. I learned that they will have a full time Spa Director in mid-​December, so I’m hopeful that things can only get better.
The spa menu is available online, complete with pricing. Locals receive a 20% discount, however, it is not an option for nail services. I learned that the hard way! They also have a cosmetologist, but no salon services for hair. That surprised me. You have use of the fitness room, but there are no hot tubs or steam rooms, etc., like you will find in most hotel spas. The spa is open 365 days per year.
The spa is located on the 2^nd floor of the hotel. The entryway is small but pleasant. The nail area is right off the reception area, which feels tacky and misplaced to me. It was very awkward getting a pedicure in full view of other patrons. There are two pedicure stations and one manicure station. The area is cramped and small, and is still in the process of being decorated (read: it’s plain and boring). My express mani/​pedi was very well done, though, and I was pleased with the results and the tech (Kelly). They use Morgan Taylor Lacquer, and I’m now a huge fan — great stuff.
They have separate entryways for men and women if you get other treatments, like massages, facials, etc. I thought that was a nice touch. I did not have any other salon services, so I can’t comment further.
I also found out that they plan on offering lots of specials in the future, whether buying a service and getting another half off, or offers on groupon, living social, etc., so be sure to check before you go.
I’m undecided if I will return for nail services. The job was well done, but the atmosphere and feel didn’t impress. I found myself wishing I just drove a couple blocks and paid less than half for the same job without the «bells and whistles — both of which are still lacking at this point.