Ridenow Powersports On Craig

Great friendly service. Comparable prices. Bought a set of tires from them. Got me in and out within an hour.

I was looking for a specific odd-​ball battery and was referred to them as a possibility. I had called, and the call was transferred around and then I was disconnected. Desperate — I drove there, and after some confusing directions, I was sent to the parts department. They didn’t have the specific battery that I needed, however, he was very helpful, even called another unrelated business and tracked down the exact battery I needed. Thanks for all the help!

I had such a horrible experience here! Seriously be careful if you are thinking about trading in a bike! They try to trick you into applying for a loan by saying they will give you a decent price for your trade in as long as the inspection goes well.
Not one but two employees looked over my bike and said it looked good, just a minor concern about a possible leak but I explained that what they thought was a leak was me just being messy with my chain lube. I know the bike runs great so wasn’t worried about the inspection finding anything wrong with the mechanics of it. Since both of them kept saying it looked good and seemed so positive, I go inside to start the process for a loan for the remainder of the cost of the bike I wanted.
TWO full hours later, one of the men comes back and tell me I’m approved for the loan and he was able to get it down to the price I wanted, but they are still waiting on the mechanic. Then a little bit later the other guy comes back and says he saw the head mechanic looking at my bike and didn’t hear any negative feedback so it was looking good. After another 30 minutes the first guy comes back and says he wants to show me «problems» with my bike. Long story short, he points out VERY OBVIOUS «faults» with my bike that could be easily seen, no need for a mechanic to point them out. Nothing he tells me is a mechanical issue but he then says he can only offer me ¹⁄₃^rd of the original offer he gave me! He then goes on to try and talk me into financing the whole cost of the bike. He says to just sale my bike online and that I would easily get what I want for it. How does that make sense?! Its good enough to sale on my own but not worth them selling it? Despite the fact that the «faults» with my bike aren’t hidden mechanical problems that a buyer would be unaware of.
So after waiting around for nearly 3 hours getting my hopes up the entire time that I’d be leaving with the bike I want, I walk away with nothing but a bad mood and a pointless inquiry on my credit. I truly feel like I was given false hope intentionally and then strung along for hours so that by the time the told me the «bad» news I’d be so set on the bike, I’d just go along with their ridiculous suggestion. I think being a female who was honest about my limited knowledge about bikes made them think I was an easy target.
Oh and after telling me he couldn’t give me what he said he would for the trade in and was trying to sale me on just buying the bike without the trade in, he tried to seem like he was doing me a favor because he took $ 500 off the cost of the bike. The bike was listed at just under $ 6000. Yet when I looked at the page he was holding in his hand, the loan offer was for over $ 7200. So apparently I was going to be charged $ 1700 in taxes and fees for a 5,5000 bike. Seeing as taxes would be less than $ 500, means the fees were $ 1200! That seems ridiculous. When I asked if I could have the offer sheet, he got awkward about it and said they keep it on file incase I want to come back in the next 30 days. Seems to me that he just didn’t want me taking a good look at it.

Much thanks to all the guys down at Ride now. Was able to get a Harley I’ve been longing to get into and now I am enjoying the ride. Can’t say enough but thank you guys the 06 fatboy was definitely the Wright choice !!!

I’m happy to write an update on my experience at Ridenow. I received a follow-​up call from Ridenow and I ended up dealing with the sales manager (Travis) and he made the purchase so easy. Within minutes he came up with a great deal on my new bike and some gear. It was so easy. Picking up the bike was effortless. I was in an out in 2 hours which I think is fast. The parts guys (sorry I forgot your names) were very helpful and took the time to talk about different changes I could make to the bike and helped me pick out a helmet, jacket and gloves.
Definitely ask for Travis if you visit this location. No pressure, very helpful and most importantly, no silly games.
I would type more but I’m going for my first ride. :-)

I vowed never to step foot into a RideNow years ago, and havent until today. I got a call about purchasing my bike. They made me a verbal offer of $ 7500 over the phone, provided it met expectations upon inspection.
Drove across the city (25 miles) to take them up on their offer. Upon inspection, they told me that it was clean and good to go. They again told me $ 7500 looks good. I have a loan on it so they checked payoff. After they found out payoff was less than what I owed, they then decided to only offer me payoff value. He then tells me «You want out of the loan dont you?» To which I informed him that I am at 0% finance on it and a year ahead on payments. I dont have to make a payment for another year and I am pretty sure it will sell quick in another 3 months.
This is not the first time a RideNow as jerked around with pricing. I have walked out 2 other times due to their scum sales tactics. I would highly suggest dealing with Carter or another dealer as RideNow is full of clowns.

Thank you Jeff Mackie and Ramses at Ride Now Powersports on Craig Rd for getting us an amazing deal on our brand new 2016 Turbo RZR 1000. This is our Christmas present to ourselves that we can enjoy for many years to come. Just another toy to add to our collection. And thank you for staying late for us. They have amazing customer service and truly care about their customers and they’re not pushy at all! definitely going to recommend you to everyone. I’ve always been a Ride Now person and have always bought parts and everything from them and I will never go anywhere else!

I previously had a bad experience at Ride Now on Rancho but these guys simply have the best prices on tires in Vegas. Both my bike (Nomad 1700) and my son’s bike (C50 Boulevard) needed new tires. My bike had a set of Shinko 777’s that were junk new and wore out quickly (thankfully). I wanted the Bridgestone Excedra Max that seems to work well on my Nomad. My son’s bike was getting the tried and true Dunlop D404’s that wear like iron.
I called in and got a quote, then told the Ride Now employee that I previously had a bad experience with Rancho. He assured me that I’d be happy with the tire balance and that they use small plastic beads inserted into the actual tire carcass, instead of weights. I read up on the beads and almost universally riders seem to like them. The tire stays balanced for life and I could not find any negative opinions of beads vs. weights.
So, I took my bike in first on a Saturday. The tires only took about an hour to change but the service advisor also found an open recall that they offered to take care of. That took another two hours to complete, longer than they told me. The service guy was apologetic and they were cool to talk to, but that’s two hours I could have been riding! Props to them for taking the time to double check for open recalls.
My son’s bike went in a few days later. I dropped his off before work and picked it up that night. Both bikes have perfectly balanced tires, at least up the old-​man speeds I ride.
The only other complaint I have — and it’s a minor one — is that there is really no customer waiting area for the service department. I imagine most guys (and girls) just drop off their stuff for service and don’t wait around. But I decided to wait and there are just a couple tables in the showroom really meant for the sales people. I felt like I was in the way up there, although the sales staff were also friendly.
So, I wish I could take off just ½ star for the wait and lack of a waiting area. Otherwise, much better experience than the Rancho location. I’ll be back in a year or two for another set of tires — hopefully on a Harley Ultra Limited next time!

One of the wort places to buy a motorcycle the sales team is dishonest
for example looking at a bike advertised for $ 3444 ok not bad for a 9year old bike well after the couldn’t finance and wasted my time. I had $ 3500 cash and could get anther 500 for tax license well when I said I had cash the bike went up $ 1000 out of no wear and still wanted about $ 600 for tax and license
So if your looking to buy a motorcycle from this place don’t bother
By the way went to another motorcycle dealer and got a bike in less then 2 hr so it want me it was them that was the problem
mind you my credit score is 650 or so (Fair credit enough to buy a bike) and I can prove my income just not with check stub don’t work at a place like that

Went in to return an item the greeter was friendly, but the guy who was supposed to help me finished texting before helping me. Then he told me he doesn’t know how to do returns so can i come back tomorrow? I basically said no and he asked someone else and i was able to be helped. I was then told i can get a check or a gift card because i had paid with cash? I still dont understand that but now i «get» to go to the bank horrible return policy. Cursing and cellphone use around me, very unprofessional i will not shop here again.

If you are looking for no pressure sales people come to this store! I just walked through the whole store with no one anywhere to greet you, talk to you, much less sell you anything. No prices on any of there equipment. Went in interested in a dual sport left with all my money. Excellent sales strategy!

I had no problem at this location until manager in store never called me back like he was suppose to about a $ 50 discount on a $ 300 helmet because it was priced at $ 225 in another ridenow for whatever reason. All I wanted was a call to say yes or no that’s all. Service in store was okay made me sound like he would call me back immediately but still haven’t received that all even after I called them 3 times and all I got was all the managers are busy! Why are you a manager if you can discount $ 50 until your owner gives you permission isn’t that why your called a manager? But it’s okay because the other ridenow took care of me great job now you just have an upset customer that will travel the extra 20miles just to not be helped by liars.

The sales staff at RideNow are very friendly and helpful. They transferred the bikes we wanted from Arizona to Las Vegas and the purchase process was great. I’m giving three stars due to the overpriced service department. My husband and I have the exact same motorcycles and the 600-​mile service cost us $ 375 at RideNow for his bike. I took mine directly to Yamaha for the 600-​mile service and it only cost me $ 92 there. It is a hike across town to go to Yamaha, but definitely worth saving almost $ 300. Yamaha completed the service while I waited, which was also a bonus.

Went into the shop bc I want to start getting into riding, talked to Kyle and told him I wanted to look at gear, jacket gloves helmet, he showed me around and sized me for a jacket and helmet and gloves. They don’t have a whole lot in store but you can order from catalog, good selection of bikes both new and used. Can’t speak for parts or service but in store customer service was great.

I don’t know how these guys have such awful reviews. Everyone I’ve come in contact with has been more than friendly. They prices can be high after fees or modifications on the bike but I feel I got a fair deal after negotiating and they worked with me to get approved.

An ad on CL for a motorcycle was $ 4105. Ridenow added $ 1,000 in phantom «fees». Of course, I passed on that 25% in fees.

Very helpful in the purchase of my hayabusa. Reason for coming to this dealership is because Jimmy the service manager was there to make sure I was getting a good deal which I did. I would recommend friends and family to make your next Powersport purchase here. Only one thing that I don’t like is they have a high turn over rate. I think it’s important to keep quality staff employed. Now that the moved Jimmy the service manager I will no longer be going to this dealership. But I would still recommend to buy your next Powersport here. They will do anything in there power to make the deal work for both parties. Keep up the good work guys and wish you the best.

Since buying our Polaris RZR from these guys we have had nothing but great service! The guys have gone out of their way to educate and help us with our new toy. The staff have always been personable and willing to help ATV newbies out! I would definitely recommend them!

Only reason for shopping here is because they are the only ridenow Suzuki dealer.
Was bent over and screwed on my bs service plan, paid 3k over blue book and the service department could care less about making a mess on your bike.
When I brought this up and explained I have the service plan. I was told I would get a «discount «on my next service.
You kidding me? If you can’t clean up a simple job why should I trust you with valve adjustments? Next bike I’m getting will be a Yamaha from somewhere else!

Great people and service in the Parts & Service Department! Very, very helpful!!!
You guys didn’t have a picture, so I happily posted my bike you so eagerly helped me with!!!