Sprint Store

peterson helps me a lot, but the girl with long messy hair is rude idk but she have that attitude that i dont like, she dont smile at all. i still like this store thou.

My daughter and I went in just to get our glass screen protectors (I received in the mail) placed on our phones. Within 1 minute Peterson was welcoming us into the store and without hesitation saved me from having to put on the protector myself :)
Peterson was very friendly! It’s nice going into a place where you know someone genuinely likes helping others! Thank you for your great customer service!

I was impressed! The staff was quick, polite, and informative. I’ll be happy to make this my regular store.

Worst Sprint store in town. Their staff are theives and the managers cover up for them. I’m currently disputing fraudulent charges from this store. No one wants to take responsibility and I’m out 500 $
Horrible customer service and untrained staff.
I proved one of their sales people stole from me and threw manager did nothing!
I’m also reporting this store to the BBB.
DO NOT GO HERE!

I normally despise going to any sprint store for anything other than paying my bill. My previous visits have always left me feeling annoyed and aggravated. This fortunately wasn’t one of those visits.
It was time for me to get a new phone and to renew my contract. I made a sure to come in prepared with what I wanted to buy I didn’t want to get hit up with up sales. I came in, signed in, and was attended to quickly. I signed the paperwork, paid the money and got my phone.
Not once was I hit up with a up sale. The attendent working with me was friendly and explained everything very well.
I will start coming to this store for my Sprint needs

Horrible store! Horrible customer service!
Was planning to open 2 new lines through Sprint with my husband but after being in this joke of a store we decided not to.
We were helped by a woman who clearly didn’t know what was going on in her own store. She tried to show us the new iPhone 6 but didn’t even know it wasn’t on display anymore.
All she cared about was making her sale.
We were going to preorder 2 iPhones and she said she just had to see our credit.
My husband SPECIFICALLY asked her if it would be a hard credit pull or a soft. And she said don’t worry it’s soft.
Come to find out this morning it was a hard credit pull.
Besides that she had no other information or answers for our questions. It was all «I’m not sure.» «I’ll have to check.»
Do you know your job or not?!
Don’t go here. You can find better help at another store with more educated employees.

Called to see if they had a phone and was told they wouldn’t give out that info over the phone! Really! So, they would rather you come in and see if they have the phone you’re looking for only to find out they don’t. Best competitor advertising I’ve seen yet and has made up my mind to NOT use Sprint. Well done store staff can’t wait to get you on my team, unbelievable!

The staff at any sprint store are usually nice. My rant about Sprint and not just this one but any of them is that when you ask about new phones that are out in the store they really don’t have knowledge of the product other than what customers already know. The customer basically has to buy the product and try it out for themselves or just wait till reviews come out about it from other disgruntled or happy customers. Wish Sprint would have their employees go through training on all new products so they can be knowledgable for the customer.