After Hours Animal Hospital

I took my dog to this clinic because he was clearly in a lot of pain. The vet was nice enough and ordered several expensive test and then told me he had a infection (which I already knew, had told her and was treating) other than that was fine.) I knew this was not right so I took him to my normal vet the moment it opened that morning. Had I listened to them and not taken him he would have died within a few hours. He required an emergency surgery. When I attempted to contact this clinic to request a refund for their obviously unhelpful services I was told they understood and would send me a form to request the refund for formal review, when I got it all it said was that they didn’t guarantee their services and basically to bad to sad! What a rip off! They did nothing to help my dog and charged me a fortune! I wish I could rate this with a zero!

My husband and I took a cat we had found here on a holiday weekend. She was severely dehydrated and had respiratory issues.
We spent quite a long while waiting, and the cost of the visit was much more than I’d have liked to have paid (but that’s typical of a vet visit anywhere).
However I loved the way the vet explained everything they were doing and why and gave us a breakdown of the costs and helped us tailor the treatment to what we could afford at that moment. And the cat seemed much better and much less lethargic within a day or two.

I had a very good experience with After Hours.
My Lab Mix recently swallowed an entire bottle of Rimadyl I had for my other dog (about 16 – 24 doses). My «day vet», North Hills Animal Hospital, uses After Hours as their referral service, so I called them. I was freaking out, it was (of course) late on a Saturday night, and I was stumped. I called After Hours, who told me to try to get Bob to throw up and then to try and get him over to the clinic. Since I live in West Little Rock, the tech was excellent about making sure had directions and reminding me that it would take a bit to get there. She also did an excellent job about letting me know exactly what the minimum cost would be and how much different procedures could cost.
I was extremely impressed with both the vet and the technicians. Bob does not kennel well and when I told them that, they let him just hang out in the back area instead. They weren’t able to get him to throw up either, but instead got a plan in place to get him to expel the drugs out the other end. ;) They mimimized costs without jeopardizing Bob’s health and we were out within about 90 minutes. The vet spoke personally with me about what to do and what to look for in the next few days. The clinic also sent over a copy of their report to my regular vet so that they knew were in the loop.
I figured they had to be decent if my own vet was using them, but I feel much better knowing that I can rely on them now if we have another mishap.

About the worst emergency service I have ever seen. Greeted by a stern looking lady that presented the appearance that she was more interested that you «obey» her commands than to help your pet. Not one person to include the vet had shown any concern what so ever for our Yorkie. To sum the experience up… this place is a nightmare. We had to take our yorkie to Maumelle emergency instead. This place would be better served as a parking lot.