I really don’t know why I bother to come here for anything anymore. The employees here are hacks and just the worst. Was in the market for a new HDTV and was torn between Plasma and LED. I found a them side by side and compared them, but was hoping to get an employees unbiased opinion… oh wait, no one there cares or knows anything about what they are doing. While I was still unsure and pondered my choice for a solid 20 minutes with no one in sight, let alone not pretending to act busy. I had enough and decided on my selection, but had to wait even longer to even be acknowledged and request my item be retrieved from the back. Was not happy about the wait and made that known, only to be met with fake insincere apologies. I returned, begrudgingly, a week later because I had noticed a TV stand I had my eye on. Went to the department, couldn’t lift it, and not to my surprise no one around to help. Inconvenienced I walked all the way up to the register and told the cashier what I wanted and for someone to get it. As I’m waiting a useless group of employees standing by a cd rack all just chatting away at each other looking at their phones. Last week I was looking for a particular indoor antenna. Couldn’t find it, was hoping someone could maybe confirm they didn’t have it or that it was at another location. An employee was with a customer, ended the inquiry, and just proceeded to pull out his phone and pretend to be busy… paying no attention to a prospective customer wanting to oh I don’t know pay your hourly rate. I gave up and went to customer service. She explained there are people back there who could help. Really? Well there clearly wasn’t. Hope the company follows suit and makes this the next location to close down, taking my time and money elsewhere from now on.
Olga S.
Rating des Ortes: 2 Clayton, NC
I came to buy a camera and they informed me that the camera I was interested in on display is just a plastic imitation of a camera… Hmmm… It’s like going to a grocery store and looking at a plastic bread or salami and only after you paid money you can take home the real deal… blindly. The rest of the cameras(real ones) wouldn’t turn on because they were not charged…” But you have 30 days to return your camera if you are not happy!” they enthusiastically informed us. And that’s exactly what I am doing today — returning the real camera that turned out to be no better than it’s plastic brainless twin. And next time I plan to shop for cameras where the all the advanced users do — my couch.
Shannon O.
Rating des Ortes: 2 Cleveland, OH
I seriously can’t think of too many reasons to shop here. Their prices are rarely as good as you can find elsewhere and the selection is miserable. Every time we’ve come here to price check a larger purchase(such as appliances), we’ve been sadly disappointed, and the staff aren’t exactly enthusiastic to help.